Marroad Hakone

Property class: 3
Hotel with restaurant, near Hakone Kowakien Yunessun

Choose dates to view prices

At Marroad Hakone, you'll be just a 5-minute drive from Hakone Kowakien Yunessun and Hakone Gora Park. Guests looking for a bite to eat can check out Voyageur, which serves French cuisine and is open for breakfast and dinner. Other features include a bar/lounge and a terrace.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Bar
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Terrace
  • 24-hour front desk
  • Vending machine
  • Water dispenser
  • Free newspapers in the lobby

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $141
$158 total
Nov 10 - Nov 11

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Japanese-western Room Mountain View Non-smoking High Floor 42 Square Meters Renovated

A hotel room with a bed, two chairs, a desk, a TV, and a window with curtains.

Superior Japanese-western Room Mountain View Non-smoking High Floor 42 Square Meters Renovated

  • Sleeps 7

View all photos for Standard Twin Room Mountain View Non-smoking 1F Unrenovated 28 Square Meters

A building with a traditional architectural style, a mountainous landscape in the background, and a clear sky.

Standard Twin Room Mountain View Non-smoking 1F Unrenovated 28 Square Meters

  • Sleeps 5

View all photos for Standard Japanese-western Room Mountain View Non-smoking 1F 42 Square Meters Unrenovated

A hotel room with two beds, a desk, a chair, a television, and a large mirror.

Standard Japanese-western Room Mountain View Non-smoking 1F 42 Square Meters Unrenovated

  • Sleeps 9

View all photos for 1F, Standard Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

A hotel room with two beds, a desk, a chair, a bedside table with a lamp, and a window with curtains.

1F, Standard Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for 1F, Standard Twin Room, Non Smoking, 3 Adults (Dinner plan requires check-in by 5:00 p.m.)

A hotel room with two beds, a desk, a chair, a bedside table with a lamp, and a window with curtains.

1F, Standard Twin Room, Non Smoking, 3 Adults (Dinner plan requires check-in by 5:00 p.m.)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for 1F, Standard Twin with Tatami Room, Non Smoking, 5 Adults (Dinner plan requires check-in by 5:00 p.m

A hotel room with tatami flooring, a traditional Japanese-style dining table, and two beds.

1F, Standard Twin with Tatami Room, Non Smoking, 5 Adults (Dinner plan requires check-in by 5:00 p.m

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for 3F/4F, Superior Twin Room Upper floors, Non smoking, 2 Adults (Dinner plan requires check-in by 5PM)

A hotel room with two beds, a TV, a desk, and a window with curtains.

3F/4F, Superior Twin Room Upper floors, Non smoking, 2 Adults (Dinner plan requires check-in by 5PM)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for 3F/4F, Superior Twin Room Upper floors, Non Smoking, 3 Adults (Dinner plan requires check-in by 5 PM

A hotel room with two beds, a TV, a desk, and a window with curtains.

3F/4F, Superior Twin Room Upper floors, Non Smoking, 3 Adults (Dinner plan requires check-in by 5 PM

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for 3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM)

A hotel room with a bed, a sofa, a small table, a chair, a TV, and a window with curtains.

3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for 2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

A hotel room with two beds, a desk, a chair, a window with curtains, and a wall-mounted picture.

2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for 2F, Mt. Daimonji View Twin w/ Tatami Room, NS, 4 Adults (Dinner plan requires check-in by 5 PM)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

2F, Mt. Daimonji View Twin w/ Tatami Room, NS, 4 Adults (Dinner plan requires check-in by 5 PM)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for 3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.)

A modern hotel room with a large bed, a sofa, a TV, and a flat-screen TV mounted on the wall.

3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds

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About the neighborhood

Map
1320, Goura, Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Gora Park - 7 min walk - 0.7 km
  • Hakone Museum of Art - 7 min walk - 0.7 km
  • Sengokuhara Onsen - 19 min walk - 1.7 km
  • Hakone Open Air Museum - 3 min drive - 1.7 km

Getting around

  • Haneda Airport (HND) - 104 min drive
  • Narita Intl. Airport (NRT) - 161 min drive
  • Hakone Miyanoshita Station - 5 min drive
  • Hakone Ohiradai Station - 8 min drive
  • Hakone Gora Station - 10 min walk
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪箱根餃子センター - ‬16 min walk
  • ‪CAFE Ryusenkei - ‬3 min drive
  • ‪金沢まいもん寿司箱根強羅店 - ‬3 min drive
  • ‪鮨・天麩羅 風月 - ‬13 min walk
  • ‪奈可むら - ‬20 min walk

About this property

Marroad Hakone

  • At Marroad Hakone, you'll be just a 5-minute drive from Hakone Kowakien Yunessun and Hakone Gora Park. Guests looking for a bite to eat can check out Voyageur, which serves French cuisine and is open for breakfast and dinner. Other features include a bar/lounge and a terrace.

At a glance

Hotel size

    • 45 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests with dinner-inclusive plans must check in by 5 PM. Dinner will not be guaranteed after this time and guests will not be refunded. Any special requests for guests with food allergies will not be accommodated.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Transfers

    • Free train station shuttle from 9:00 AM to 6:00 PM*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Free newspapers in lobby

Facilities

  • Terrace

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Thin carpet in room

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Voyageur - This restaurant specializes in French cuisine and serves breakfast and dinner. Reservations are required.
Tea Lounge - This café serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 2970 for adults and JPY 1650 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Marroad Hakone Hotel
Marroad Hakone
Marroad Hotel
Marroad Hakone Hotel
Marroad Hakone Hakone
Marroad Hakone Hotel Hakone

Frequently asked questions

Does Marroad Hakone offer free cancellation for a full refund?

Yes, Marroad Hakone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Marroad Hakone?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Marroad Hakone?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Marroad Hakone?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Marroad Hakone and nearby?

Onsite recreation at Marroad Hakone includes hot springs.

Are there restaurants at or near Marroad Hakone?

Yes, Voyageur offers French cuisine.

What's the area around Marroad Hakone like?

Marroad Hakone is a short 6-minute walk from Hakone Gora Park and 6 minutes' walk from Hakone Museum of Art.

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Reviews

Marroad Hakone Reviews

8.2

Very Good

8.4

Cleanliness

7.4

Location

8.4

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The onsen and massage were a wonderful experience with refined indoor and outdoor pools and fantastic service. (4 reviews)
  • Breakfast was delicious and offered excellent value with waiter service. (7 reviews)
  • The restaurant served delicious food with excellent service, offering a great dining experience. (7 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Hilly
Onsen

Reviews

Verified review

10/10 Exceptional

Great location!! Loved the view and ambience. The onsen hot bath was a wonderful experience. The rooms and amenities were clean. Loved our stay, we really wished we should have booked our stay for couple more days!!
Verified review

8/10 Very good

onsen was very nice. the breakfest was western style and not buffet. the parking is free and can fit a large car. the building is very old but it is kept very clean it is very nice. they also had a good TV that offered netflix which is hard to find. we also got a massage, and it was fantastic.
Verified review

10/10 Exceptional

Beautiful hotel in a serene location with an onsen and close to câble car. The shuttle driver got out bags from Gora station and so we can start exploring before 3p check in. Same for when we checked out and they delivered our bags at the Gora station. Such awesome service. Fine dining and we love the open bar at happy hour. Wow!
Verified review

10/10 Exceptional

Close things we wanted to see and property has a nice onsen.
Verified review

10/10 Exceptional

The breakfast and dinner was very good. Make sure that you sign up or they won't feed you! Also no transportation on Sunday except the train at Gora.
Verified review

10/10 Exceptional

Very clean room, with fabulous view. Very comfortable bed. Breakfast was waiter service, very efficient, and delicious food.
Verified review

10/10 Exceptional

Staff was amazing. Location was a hike and that’s on Expedia for not say free hotel transfer. Onsen was breath taking. Had dinner at the Gora brewery and it’s not brewery food. They collab with Nobu and it was great. Beer ehhhh! All in all-AMAZING!
Verified review

10/10 Exceptional

The view, how quiet, and clean it was
Verified review

8/10 Very good

Rooms were s!all but clean. Happy hour offered with free drinks.
Verified review

10/10 Exceptional

Hakone is beautiful, we loved our stay here. Felt a bit more quaint and cozy then I imagine maybe some other options or that is just generally the vibe for a small town in the mountains. The alcohol amenity and bar snacks were a lovely touch. The onsen was small but never crowded so it didn’t feel that way. Would absolutely stay here again if my luck brings me back to this place.
Verified review

10/10 Exceptional

The staff was very hospitable and welcoming. They were ready to assist with anything we needed. The French cuisine was delicious, and the service in the restaurant was top tier. Great property, I’d stay again if I visit Hakone.
Verified review

10/10 Exceptional

I had an amazing stay at Marroad. On the outside, it looks a bit outdated, but the interiors are well maintained. I absolutely loved my room — it had been renovated, everything looked new, and it was both spacious and cozy. The staff were very kind and attentive. Another nice thing to mention is that they offer a free shuttle service from Gora Station to the hotel; you just have to call upon arrival.
Verified review

10/10 Exceptional

Very pleased. Breakfast was an extraordinary value
Verified review

10/10 Exceptional

The hotel is located in the beautiful mountainous area, my room had an amazing view. The hosts were very accommodating, I was allowed to check in earlier on the day of arrival. The onsen was great! The minus about the Gota area is that it’s not offering a lot of dining places. However, the hotel has the restaurant. The food was delicious! I had a great time during my stay!
Verified review

8/10 Very good

Property doesn't have any laundry and staff doesn't respond to any email. Otherwise, hotel is clean and staff is friendly and helpful.
Verified review

10/10 Exceptional

Wonderful hotel with first class service. Rooms were big and had everything you could need. Shuttle service available to station each way. Taxi inexpensive. Funicular from station nearby. Fixed dinner menu but food excellent. Breakfast also limited but very good. No late hotel bar which was a shame but not essential for us.
Verified review

8/10 Very good

The area where the hotel is has a beautiful view of the valley. The rooms are very comfortable and have great amenities. We had to walk the steep climb because the driver left at 6:00pm. We arrived by 6:40pm, they wouldn't give us a reservation for dinner because reservations needed to be done by 6:30pm. The host didn't try to find a solution so we ended up not having dinner
Verified review

8/10 Very good

Nice onsen getaway

Room was clean and good size. Looks like recently renovated. Very limited meal options and rather expensive for what were offered, for both breakfast and dinner. Not buffet style. Can't be having the same English breakfast and French dinner everyday. Restaurants closes relatively early in Gora. Public transportation not very convenient. Need your own car to move around. Walking to Gora station is an option, but the terrain is hilly. Hotel shuttle service starts from 9am and ends at 6pm. Telephone booth next to Information office at Gora station to call for hotel shuttle service. Hotel service is excellent. Onsen facilities were good.
Verified review

4/10 Fair

We stayed in a Deluxe Room which was fantastic—apparently recently renovated, and the new touches were excellent. We also appreciated the arrival Happy Hour with unlimited drinks and light snacks. Unfortunately, the positives ended there. The service was deeply disappointing. The staff seemed completely bothered by our presence and rushed us through interactions, including breakfast orders. The low point was dinner: we were told the restaurant was 'full' and had to find food elsewhere, despite seeing only about five people dining inside all night. Since the hotel is isolated up a mountain (a 30-minute walk to the nearest conbini) and they offer no room service, we were left stranded with no alternatives provided by the staff. Note to travelers: We luckily found Bombay Hakone, an Indian restaurant that delivered excellent food up the twisty mountain roads in the rain—major kudos to them. As for the facilities, the onsens were nice but small, and the outdoor roof leaked, dripping ice-cold rain on us while trying to relax. I have stayed at many ryokans and hotels in the Hakone area; this was my first and last visit to Hotel Marroad.
Verified review

10/10 Exceptional

Breakfast and onsen is great!
Verified review

10/10 Exceptional

Clean room, staff was excellent. View was beautiful
Verified review

10/10 Exceptional

Has a shuttle to and from Gora station.
Verified review

10/10 Exceptional

Happy hour bar is good . Absolutely need hotel shuttle to get to town station because the hills are steep.
Verified review

10/10 Exceptional

Clean and spatious
Verified review

10/10 Exceptional

This hotel is recently decorated and room is very clean and tidy