4/10
I was a little dissapointed with our stay. We booked this place as we were visiting peppa pig world but wanted somewhere a little nicer to stay than the local holiday inn.
Upon arrival we were informed there would be no house keeping during our stay, this meant we'd ran out of tea bags on the first morning and both the bins were overflowing as we were staying with out 3 year old.
We had no soap, shower gel or shampoo in our room, i did try to ask at the front desk but gave up.
We had an issue with our bath on the first night, the plug wouldnt release to drain the water. We had to get staff up to the room to remove the plug and the following day they provided a new plug but it was too large to fit in the hole so we couldnt fill the bath up the next time.
We had dinner in the hotel restaruant on our first night where the service was poor. We had booked a table but they didnt have a record of it. I order ateak rare and it was more medium/well. We ordered a round a drinks with one of the staff and after 15 minutes had to reporder as there was 'no record on the till'
Our room was also over the washing machines so we were woken up fairly early to thrumming of the washing machines which was very loud in the room.
All of this is a shame as the hotel and gardens are very beatiful and would otherwise make for a lovely stay.
Matthew
Viaje de 2 noches en familia
