Contacta al hospedaje con anticipación para organizar el check-in. Utiliza la información de contacto incluida en la confirmación de la reservación.
Se puede requerir una identificación oficial con fotografĆa
La edad mĆnima para realizar el check-in es de 18 aƱos
DONE
NiƱos
La propiedad ofrece hospedaje gratuito para un mÔximo de un niño de hasta 5 años, siempre y cuando ocupe la misma habitación que sus padres o tutores con las camas que hay en ella
GuarderĆa gratuita
DONE
Mascotas
No se aceptan mascotas ni animales de servicio
WIFI
Internet
Wifi gratis en las Ɣreas comunes
Wifi en las habitaciones
DONE
Traslados
Traslado desde/hacia el aeropuerto de 06:00 a 22:00*
Traslado desde/hacia la terminal de ferry*
DONE
Fuera de la propiedad
Servicio de traslado al centro comercial*
Servicio de traslado al parque temƔtico*
Servicios de la propiedad
Alimentos y bebidas
Desayuno buffet (con cargo) todos los dĆasde 06:30 a 10:00
Restaurante
Bar o lounge
Asadores
MenĆŗ nocturno de alimentos
Snack bar o deli
Para los niƱos
NiƱos se hospedan gratis
Chapoteadero
GuarderĆa o actividades infantiles supervisadas gratis
Actividades
En una playa privada
Mesa de billar
Paseos en kayak en los alrededores
Buceo en los alrededores
De trabajo
Sala de juntas
Ćrea con computadoras
Espacio para conferencias
Servicios
Servicio de recepción las 24 horas
Servicios de concierge
Asistencia turĆstica y para la compra de entradas
El desayuno buffet tiene un cargo extra aproximado de VND 150000 para los adultos y VND 100000 para los niƱos
El servicio de traslado desde/hacia el aeropuerto tiene un costo adicional de VND 300000 por habitación (solo ida)
Hay servicio de traslado desde/hacia la terminal de ferry disponible por un cargo adicional
Hay servicio de traslado con cargo extra a los siguientes lugares: el centro comercial y el parque temƔtico
NiƱos y camas adicionales
Hay cunas disponibles por VND 300000.0 por noche
Las camas extra estĆ”n disponibles por VND 600000.0 por dĆa
Alberca, spa y gimnasio (si corresponde)
El acceso a la alberca estĆ” disponible de 06:00 a 22:00
PolĆticas
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrĆan no ser adecuados para niƱos; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
ĀæSe permite hospedarse con mascotas en Tropicana Resort?
No se aceptan mascotas ni animales de servicio.
ĀæHay servicio de traslado desde/hacia el aeropuerto en Tropicana Resort?
SĆ, se ofrece un servicio de traslado desde/hacia el aeropuerto de 06:00 a 22:00 previa solicitud. El cargo es de VND 300000 por habitación solo ida.
¿CuÔles son los horarios de check-in y check-out de Tropicana Resort?
I stayed at Tropicana Resort from Nov.30 to Dec.14.
Very nice hotel and 5* service. My ocean-view room was cosy and clean. Efficient and friendly staff, starting from housekeeping to the reception desk (special thanks to Mrs. Kylie, Mr. Ben and Nam my funny waiter at the restaurant).
Good value for money. Highly recommendable!! I'll probably come back
Vi hade ett rum nere vid stranden, familjerum. Supernice att bara kunna gƄ ut pƄ stranden eller sitta pƄ sin terrass pƄ kvƤllen.
Vi provade aldrig frukost fƶr resorten ligger pƄ en gata som hade de bƤsta och prisvƤrda restaurangerna. (Helt klart bƤsta lƤget om man som oss gillar mat).
Great stay. Exactly what I was hoping. Not the highest of high luxury, but pretty darn nice, but if youāre shopping on hotels.com, and not going right to your luxury vacation planner, this should be perfect for you. Not knowing anything about Phu Quoc before going, it was exactly where I would want to be. Staff was incredibly nice. Easily walkable to plenty of restaurants, and centrally located to get anywhere else. Definitely recommend. And splurge for the waterview room. Well worth a few extra dong!
There was problem with the AC on my first day but they fixed the problem with giving me a new room with fine working AC so problem solved. This property has beautiful beach, pool and staff were very friendly and polite. Iāll definitely want to come back here.
I was first time in 10/2016. It was excellent.
Ms.Jasmine manager was very kind and gave me upgraded room on the beach. Terrace chairs and table were dirty and sticky. I called cleaners.
I wanted to make the tea in the evening. That was when I noticed that the tea tray was dirty and loaded with human hair like in the barber shop, plus the tray, tea pot and cups were dirty, too. Photo!!!
The next morning I brought the tea tray to receptionist and asked for the manager to show her. She was not there at the moment. When I saw Ms. Jasmine again, I told her that I deserve I night free for the inconvenience that I experienced.
During the first night I got some kind of allergy on my back, chest and upper arm. I believed it was bed bugs. Mr. Jasmine offered me some cream. She helped me and put cream on my back and chest. She even bought the new cream the next day because the previous one was expired. I declined.
The breakfast was not worth the money($87/day). No many choices for breakfast. The soup was excellent. I asked for boiled eggs and the staff did it.
The staff is kind, the resort has a lot of potentials, but a lot of things started to fall apart. The nice small beach was dirty.
My check out was fast. Ms. Jasmine offered me 1 night free on my next stay for the inconvenience that I had. I refused and said that I would never come to Tropicana again.
The site photos are not the real representative of Tropicana now. Too bad. It was once a beautiful place to stay and enjoy.
Donāt be fooled by the pics, wonāt go into any detail as they left a birthday cake in my room on my birthday. But I wouldnāt stay here again..sorry
Hotel was lovely. Would benefit from felt pads on the furniture as the room above us dragged heavy chairs across the floor during the night and from 6 am onwards. Breakfast catered for Russians and very little available for other cultures.
Really nice staff and great room sizes
Beach was lovely but too many sun beds crowded into small spaces.
Easy walk into town.