Merida Santiago Hotel Boutique

Property class: 4
Adults-only hotel with outdoor pool, near Casa Frederick Catherwood

Choose dates to view prices

Located just 4.4 mi (7 km) from the airport, Merida Santiago Hotel Boutique offers a shuttle (available 24 hours). You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. Other features of this Colonial hotel include an outdoor pool, a poolside bar, and a snack bar/deli.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
$113
The current price is $136 total
includes taxes & fees
Nov 15 - Nov 16

Why we love this property

Gourmet dining options
Savor a full breakfast, poolside meals at the restaurant, or visit the cafe. The hotel offers a bar, in-room champagne, and private dining for couples.
Spa serenity
Couples can indulge in facials or massages at this hotel's spa treatment rooms. A garden offers additional tranquility after rejuvenating therapies.
Lavish sleep retreat
Drift into dreams on pillowtop mattresses with curated bedding from the pillow menu. Champagne and massages enhance this hotel's in-room luxury.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Pool View

A hotel room with a bed, a nightstand, a lamp, and a large window with sheer curtains.

Suite, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

A hotel room with a large bed, a desk with a lamp, a chair, and a small table with a plant.

Deluxe Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Pool View

A neatly arranged bedroom with a large bed, two bedside tables, a hanging macrame wall decoration, and two woven pendant lights.

Superior Suite, 1 King Bed, Pool View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub, Pool View

A hotel room with a bed, a blue sofa, a television, and a desk with a basket.

Superior Suite, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Terrace, Pool View

A pool area with lounge chairs and a small pool, surrounded by palm trees and a building with yellow and blue walls.

Superior Suite, 1 King Bed, Terrace, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Jetted Tub, Pool View

A bedroom with a bed, a desk, a chair, a wardrobe, a ceiling fan, a TV, and a wall-mounted air conditioner.

Suite, 2 Queen Beds, Jetted Tub, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Free breakfast
  • Spa
  • Free parking
9.2 out of 10, Wonderful, 598 reviews
The price is $94
$113 total
includes taxes & fees
Dec 1 - Dec 2
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About the neighborhood

Map
Calle 74A Num. 499 x 57 y 59A, Mérida, YUC, 97000

What's nearby

  • Casa Frederick Catherwood - 3 min walk - 0.3 km
  • Santiago Park - 5 min walk - 0.5 km
  • Parque Zoológico del Centenario - 13 min walk - 1.1 km
  • Mérida Cathedral - 14 min walk - 1.2 km
  • Plaza Grande - 14 min walk - 1.2 km

Getting around

  • Mérida International Airport (MID) - 17 min drive
  • Teya-Merida Station - 30 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Gran Santiago - ‬8 min walk
  • ‪Taquería La Lupita - ‬4 min walk
  • ‪Galerón Club de Café - ‬6 min walk
  • ‪maíz, canela y cilantro - ‬7 min walk
  • ‪Placer & delirio - ‬3 min walk

About this property

Merida Santiago Hotel Boutique

  • Located just 4.4 mi (7 km) from the airport, Merida Santiago Hotel Boutique offers a shuttle (available 24 hours). You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. Other features of this Colonial hotel include an outdoor pool, a poolside bar, and a snack bar/deli.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 7 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 6
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (1 total, up to 13 lbs per pet)*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking
    • Free offsite parking nearby

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas
    • Caters to adults only

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Reviews

Merida Santiago Hotel Boutique Reviews

10

Exceptional

10

Cleanliness

9.4

Location

10

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The on-site restaurant serves delicious food and drinks with excellent service. (12 reviews)
  • Breakfast was excellent and the food was delicious with many options available. (4 reviews)
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Popular mentions

Service staff
Room
Location
Restaurant
Breakfast

Reviews

Verified review

10/10 Exceptional

Lovely little hotel a short walk to the action. Clean, comfortable rooms with a great small restaurant also on the property. Felt right at home. Special thanks to the staff, who were exceptionally helpful and kind. They really make this place a very easy one to recommend.
Verified review

10/10 Exceptional

Beautiful grounds, great food and friendly and efficient staff. Highly recommend.
Verified review

10/10 Exceptional

Good location an easy flat walk to the main part of town. Breakfast was good and the lunch and dinner options were delicious. A few nice places to eat close by too. The staff were very helpful especially Daniel who has excellent English skills. The cooking class was also entertaining.
Verified review

10/10 Exceptional

We enjoyed our stay at Merida Santiago Hotel Boutique. The staff are amazing, the room is immaculate, the restaurant serves delicious food, and the vibe is welcoming and laid back. We liked the location- away from the center but within walking distance to everything. Would definitely stay here again!
Verified review

10/10 Exceptional

The hotel was beautiful and clean. Everyone was very helpful and friendly!
Verified review

10/10 Exceptional

Property was lovely but the staff was the best part, every one we met working behind the desk or in the restaurant was so nice and helpful!
Verified review

10/10 Exceptional

A Wonderful Stay Made Special by Exceptional People! We had a wonderful stay at Hotel Santiago Boutique in Mérida, and what truly sets this beautiful little hotel apart is the people behind it. A special thank you to Rita and John, who went above and beyond to make us feel welcome and cared for. Their warmth, generosity, and genuine commitment to their guests were evident throughout our stay. They were incredibly accommodating, attentive, and willing to do whatever they could to ensure we had a memorable experience. It’s rare to encounter owners who take such a personal interest in their guests’ comfort and happiness. The staff were equally exceptional, especially Daniel and Mari, who were always friendly, helpful, and genuinely lovely to deal with. Their kindness and hospitality made us feel right at home. The hotel itself is charming, comfortable, and full of character, with a lovely atmosphere that makes it easy to relax after exploring Mérida. What impressed us most was how everyone handled the little things that inevitably come up during travel. Their professionalism, generosity, and sincere desire to make things right spoke volumes about the people running this hotel. We left feeling more like welcomed friends than hotel guests. A heartfelt thank you to Rita, John, Daniel, Mari, and the entire team. We would happily stay here again and highly recommend Hotel Santiago Boutique!
Verified review

10/10 Exceptional

The Boutique Hotel Santiago is amazing. Everyone is always so welcoming and helpful. The room was perfect! Very clean and well supplied with more than we could ask for. We will be back for another stay and for many future meals at their Johannes Restaurant.
Verified review

10/10 Exceptional

The staff was amazing and friendly! We felt at home and so pleased with everything! Definitely going back again some day!
Verified review

10/10 Exceptional

This property is a true gem. It was like a hidden oasis with incredible food. The owner and staff were magnificent. We stayed for 4 nights while visiting our son and could not have felt more rejuvenated and relaxed.
Verified review

10/10 Exceptional

Very nice people!
Verified review

10/10 Exceptional

The check-in was smooth. They reached out to us earlier asking when we would arrive. The room is very nice. We had tacos and empanadas by the pool at the on-site restaurant. Service and food are excellent.
Verified review

10/10 Exceptional

This boutique hotel wasn’t our plan, but fortunately was just around the corner from the VRBO property we had booked and which turned out to not to be habitable because of some technical problems. The owners were very nice and very helpful to us during the four days we stayed there. The restaurant was excellent and the margarita they made was the best one I had in Mexico. From this location we were pleased to find eminently walkable streets and lots of dining and shopping options. It was quite close to the zoo as well (an amazing zoo, by the way).
Verified review

8/10 Very good

If like me you vacation at a hotel for a nice room to sleep in but not to spend your whole time there and thus requiring a lot of amenities and luxury, then this place is quite nice. The kitchen and hotel staff are excellent, friendly and anxious to please. Food fantastic for a small hotel. Peaceful locale and walk to points of interest. The only improvement would be hot water instead of luke warm (but the Merida heat makes it tolerable) and better toilet flushing (both of which are not uncommon). Great value for the money. I spent 5 nights. Give them a try!
Verified review

10/10 Exceptional

The room was enormous! super well equipped!! The staff was lovely and helpful!! Location super! Honestly will for sure return! Thank you for making our honeymoon memorable 🤗
Verified review

10/10 Exceptional

The staff were attentive and polite. The room was spacious and clean.
Verified review

10/10 Exceptional

good Hotel
Verified review

10/10 Exceptional

The staff (Michelle and Masimo) were exceptional in answering questions, booking tours, and arranging for a pleasant stay!
Verified review

6/10 Good

I wanted to write a scathing review of this place but my wife pointed out that there were only 3 things that were at fault. As expensive as it is to stay here the fact that it is Johannes’s policy to only offer each guest one generic pod of Nespresso for their entire stay is both stupid and unacceptable. Did you really save a lot of money by implementing this absurd policy? II. If you are going to serve a limited dinner service don’t you think you should have everything listed on the menu? III. The young man in the restaurant at night and at the front desk in the evening was the rudest person we met during our 2 week trek through the Yucatan. That’s all.
Verified review

10/10 Exceptional

Amazing boutique hotel

Great service and the room was absolutely as advertised. Wish we had more time to spend there. Staff was great and suffered through our poor Spanish. 😳 Marisol was very helpful!!
Verified review

10/10 Exceptional

We stayed four nights in this beautifully designed 7 room boutique hotel in the historic district of Mérida. Our room was large and bright, with high ceilings, and had a very private terrace with table and chairs. The bathroom was large and had good lighting. There is a small restaurant and bar with a good variety of menu items and reasonable prices. Everything we ordered was delicious and presented beautifully. We enjoyed talking with the owner of the hotel, who is a wealth of information about Mérida and Mexico in general and provided lots of tips about the area. All the staff were very friendly and helpful; they booked a tour for us to Celestún which picked us up at the door. The hotel is a short walk from the main historic area of the city. We highly recommend this hotel!
Verified review

10/10 Exceptional

Very quiet location with a 10 minute walk to restaurants and bars. Alternatively UBER is always within 5 minutes. We parked our car directly outside in a reserved space. Market, supermarkets and ATM just around the corner. Really enjoyed our 4 nights there
Verified review

10/10 Exceptional

This place made our stay in Merida the best ever! We had a room with a private patio that was superb. It was spacious, the cleanliness was unparalleled, the room had everything you could need-fresh towels and room service every day, tv, blanket, toiletries, coffee AND homemade complimentary cookies! The staff and owners are AMAZING! They will be sure you have the best experience. We had breakfast, dinner and drinks at the restaurant downstairs EVERY night and the food WILL NOT disappoint! OMG! Every meal was ⭐️⭐️⭐️⭐️⭐️! There is a pool, cooking classes, tequila tasting and a garden! It is truly an oasis in the city and I will definitely stay here again when I am in Merida. It would be a pleasure.
Verified review

10/10 Exceptional

Fantastisk personale. Sentralt beliggenhet. Rent.
Verified review

10/10 Exceptional

Skønt lille privatejet hotel med utrolig søde ejere. Hotellet giver en mega hyggelig vibe med dejlige værelser og dejlig lille pool. Morgenmaden er også super god