2/10 Mediocre
12 de junio de 2025
After arriving slightly early we came into a rickety sliding front door to check in. The girl behind desk seemed stressed and would not let us check in a bit early, so we waited patiently. We then went to our room near laundry shoot (noisy) where we discovered an old bed spring bed (extremely uncomfortable), a shabby room with walls in ruin and shower/toilet very janky. The WiFi didn’t work at all but luckily had hotspot to rebook another room elsewhere to sleep comfortably while in town for a family emergency. I reached out to Hotels.com to retrieve a 2 day refund but Country Inn in Enid would not refund us. The price we paid for this 2 day stay was absolutely not worth the money and on top of that we had to book another hotel so we could sleep comfortably in a clean room while in town for a very hard family issue. I am disappointed this hotel would not accommodate this refund. Trust me when I say I highly recommend staying elsewhere if you have a choice. The ratings on Hotels.com were misleading stating “exceptional”. Hardly the case.
Amy
Amy, viaje de 2 noches en familia
Opinión verificada de un huésped de Hoteles.com