At Monte Serrat Hotel, you'll be within a 15-minute drive of Santos Harbor and Gonzaga Beach. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day.
Santos Historical Streetcar - 10 min walk - 0.8 km
Cafe Museum - 11 min walk - 1.0 km
Museum of Coffee - 11 min walk - 1.0 km
Pelé Museum - 14 min walk - 1.2 km
Monte Serrat - 15 min walk - 1.0 km
Getting around
São Paulo (CGH-Congonhas) - 70 min drive
Pinheiro Machado Station - 5 min drive
Ana Costa Station - 8 min drive
Conselheiro Nébias Station - 28 min walk
Restaurants
Puro Néctar - 6 min walk
Tokyo Restaurante - 8 min walk
Paquito O Restaurante - 4 min walk
Casa Do Cafezinho - 7 min walk
Academia Do Barista - 9 min walk
About this property
Monte Serrat Hotel
At Monte Serrat Hotel, you'll be within a 15-minute drive of Santos Harbor and Gonzaga Beach. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day.
At a glance
Hotel size
92 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets stay free
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Other information
Designated smoking areas
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Room service
What to do
Pool table
Working away
Business center
Meeting rooms
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Fitness center
Arcade/game room
2 hot tubs
Sauna
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer (on request)
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos
Frequently asked questions
Does Monte Serrat Hotel offer free cancellation for a full refund?
Yes, Monte Serrat Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Monte Serrat Hotel?
Yes, pets stay free.
Is parking offered on site at Monte Serrat Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Monte Serrat Hotel?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon.
What is there to do at Monte Serrat Hotel and nearby?
Monte Serrat Hotel has a sauna and a fitness center, as well as an arcade.
Are there restaurants at or near Monte Serrat Hotel?
Yes, there's an onsite restaurant that offers Brazilian cuisine.
What's the area around Monte Serrat Hotel like?
Monte Serrat Hotel is in the heart of Santos, a short 13-minute walk from Santos Historical Streetcar and 17 minutes' walk from Monte Serrat.
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Reviews
Monte Serrat Hotel Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
5.4
Location
8.4
Staff & service
7.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a pleasant surprise with a lot of variety and everything was delicious. (28 reviews)
The restaurant offered good quality food, generous portions, and a variety of options, with many guests praising its breakfast and dinner. (11 reviews)
Nice hotel, the room was a mini apartment with sufficient kitchen utensils. Very helpful and friendly staff. On walking distance plenty to enjoy. Great place
Verified review
10/10 Exceptional
Oct 2, 2023
The experience in this place was amazing.
Verified review
10/10 Exceptional
Dec 5, 2025
Excelente
Verified review
6/10 Good
Oct 21, 2023
With breakfast
Verified review
10/10 Exceptional
Apr 18, 2026
ok
Verified review
6/10 Good
Apr 20, 2025
Wi-Fi doesn’t work at all. Only limited spot near the cafeteria.
Verified review
6/10 Good
Aug 26, 2026
Melhor o quarto e cafe da manhã
Verified review
6/10 Good
Aug 2, 2026
Atende bem para estadias curtas focadas em custo-benefício.
Verified review
8/10 Very good
Jul 20, 2026
O quarto é bom, estava limpo, a equipe de funcionários é prestativa, o café da manhã é variado e gostoso.
O ar condicionado funciona bem.
Verified review
10/10 Exceptional
Jun 16, 2026
Estamos viajando com nossa cadela e ela foi muito bem recebida no hotel, inclusive com área separada para o café da manhã. Outras questões importantes são a localização privilegiada e a presteza e gentileza da equipe de funcionários. Voltando a Santos, seguramente escolheremos esse hotel.
Verified review
6/10 Good
May 27, 2026
A localização fica numa area antiga com muitos andarilhos por perto. A recepção é Ok, porem a acomodação embora seja espaçosa, tambem é antiga. O cafe da manhã é Ok, com opções basicas. A limpeza é razoavel
Verified review
10/10 Exceptional
May 25, 2026
Custo benefício muito bom!
Verified review
10/10 Exceptional
May 22, 2026
O hotel está localizada na área do Centro Histórico de Santos. Com disposição para caminhadas vale a pena. Os colaboradores foram sempre solícitos. O café é muito bom, diverso. Não percebi nada que comprometesse a limpeza, pelo contrário. O quarto que fiquei era muito amplo. A estrutura já tem décadas, mas funcionou tudo, chuveiro, ar, elevador, entre outros. No entanto, precisam melhorar a mobília.
Verified review
8/10 Very good
May 18, 2026
Já é a segunda vez que me hospedei no hotel e ele é bom! A única coisa é que dessa vez fiquei num quarto em que a porta do banheiro é transparente, então dá pra ver tudo o que a outra pessoa tá fazendo. Bom que eu fui com meu esposo, mas se alguem for com amigo, pode ser desconfortável. Mas não são todos os quartos assim, então acredito que é possivel pedir pra mudar se não tiver lotado.
Verified review
10/10 Exceptional
May 16, 2026
A equipe nota 10 é as refeições muito boa
Verified review
6/10 Good
May 8, 2026
CAFÉ DA MANHÃ E RESTAURANTE MUITO BONS! A ESTRUTURA EM SI DO HOTEL É ANTIGA, MAS MUITO RAZOÁVEL E A LIMPEZA NO GERAL MUITO BOA! AR CONDICIONADO FUNCIONOU CERTINHO, MAS A TV DO QUARTO NÃO FUNCIONOU... BANHEIRO E CHUVEIRO BONS!
Verified review
10/10 Exceptional
Apr 22, 2026
Ótimo custo benefício, hotel com quartos amplos e confortáveis, ideal para quem vai visitar o centro histórico de Santos.
Verified review
8/10 Very good
Apr 21, 2026
A comida é muito boa, de qualidade e preço justo. A vaga de garagem atende bem. A recepção tem bom atendimento assim como a equipe da cozinha. A hidromassagem não utilizei e a academia estava com os equipamentos desligados. O quarto é bem limpo, embora o entorno seja bem ruim próximo ao Centro velho de Santos em área hoje degradada e sem opções de sair à noite, repleto de andarilhos e com bichos como baratas que podem com isso aparecer nas acomodações como presenciamos algumas. Bem longe das praias, precisando avaliar o custo benefício da hospedagem para cada situação.
Verified review
10/10 Exceptional
Apr 17, 2026
Café da manhã bom , alimentos frescos .
Verified review
10/10 Exceptional
Apr 10, 2026
Equipe muito empenhados para contribuir com todas as solicitações!
Principalmente em horários de dificuldades , bom atendimento e ótima equipe
Verified review
10/10 Exceptional
Apr 3, 2026
Quarto limpo, com café da manhã
Verified review
10/10 Exceptional
Mar 21, 2026
Estacionamento um pouco apertado
Verified review
8/10 Very good
Mar 8, 2026
Vale apena boa limpeza, bons funcionários, estacionamento um pouco apertado, ar condicionado bom,chuveiro excelente falta uma breve melhora na parte de academia.
Verified review
6/10 Good
Feb 24, 2026
O que pode melhorar, a TV com tela toda fosca sem canais.