Aparthotel

Lanai Riverside Apartments

Property class: 4.5
Luxury Mackay aparthotel with outdoor pool, connected to a shopping center

Choose dates to view prices

When visiting Mackay, Lanai Riverside Apartments is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at Tropical Phoenix Garden, which serves lunch and dinner. A fitness center and a sauna are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Fellow travelers say great things about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Laundry facilities
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • 36 smoke-free apartments
  • Housekeeping (on request)
  • Restaurant
  • Outdoor pool
  • Fitness center
  • Sauna
  • Beach towels
  • Room service
  • Conference center
  • Terrace
  • Garden
  • Laundry service

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Kitchen
  • Separate bedroom
  • Separate dining area
  • Living room
  • Television
The current price is $213
$213 total
includes taxes & fees
Oct 15 - Oct 16

Why we love this property

Dream bedroom getaway
This aparthotel offers luxury guestrooms with separate bedrooms and curated decor. Each room features a furnished balcony for private outdoor relaxation.
Luxury river escape
Soak up riverfront views at this luxury aparthotel in the city center. The property boasts a garden and curated decor along the boardwalk.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Apartment, 1 Bedroom

A modern living room with a sectional sofa, a coffee table, a TV, and a potted plant.

Apartment, 1 Bedroom

  • 97 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

A modern hotel room with a large bed, bedside lamps, a glass side table, and framed artwork on the wall.

Apartment, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Apartment, 3 Bedrooms

A modern living room with brown leather sofas, a wooden coffee table, and a kitchen in the background.

Apartment, 3 Bedrooms

  • 158 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bed

APARTMENT ONE BEDROOM

  • Sleeps 10

View all photos for One Bedroom Apartment

A bedroom with a bed, a bedside table, a potted plant, a painting, and a wardrobe.

One Bedroom Apartment

  • 120 sq m
  • Sleeps 1
  • 1 Queen Bed

APARTMENT TWO BEDROOMS

  • Sleeps 10

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About the neighborhood

Map
20 River Street, Mackay, QLD, 4740

What's nearby

  • Bluewater Lagoon - 2 min walk - 0.2 km
  • Caneland Central - 2 min walk - 0.2 km
  • Jubilee Park - 8 min walk - 0.7 km
  • Artspace Mackay - 8 min walk - 0.7 km
  • Mackay Enertainment and Convention Centre - 10 min walk - 0.9 km

Getting around

  • Mackay, QLD (MKY) - 12 min drive
  • Mackay Station - 10 min drive
  • Mapalo Station - 17 min drive
  • Aminungo Station - 19 min drive

Restaurants

  • ‪Hungry Jack's - ‬6 min walk
  • ‪KFC - ‬7 min walk
  • ‪Jamaica Blue - ‬9 min walk
  • ‪The Coffee Club Canelands Café - ‬7 min walk
  • ‪Red Rooster - ‬8 min walk

About this property

Lanai Riverside Apartments

  • When visiting Mackay, Lanai Riverside Apartments is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at Tropical Phoenix Garden, which serves lunch and dinner. A fitness center and a sauna are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Fellow travelers say great things about the helpful staff.

At a glance

Property size

    • 36 apartments
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 2.2 percent for credit card payments
    • The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking
    • Free offsite parking nearby

Other information

    • Smoke-free property

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sun loungers
  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Free offsite parking

Family friendly

  • Cribs (infant beds): AUD 15.0 per night

Restaurants on site

  • Tropical Phoenix Garden
  • Marque Bar & Grill
  • Lets Do Greek

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Cleaning supplies

Dining

  • 1 restaurant
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Towels provided
  • Free toiletries
  • Hair dryer

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 48-inch LCD TV with digital service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference center (172 square feet of space)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (on request)
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Restaurant dining guide
  • Wedding services
  • Banquet hall

Location highlights

  • Connected to a shopping center
  • On the river
  • On the waterfront
  • Near the boardwalk/promenade
  • Near the airport
  • In the business district
  • In the shopping district
  • In the city center

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 36 rooms
  • 11 floors
  • 1 building
  • Built in 2009
  • Individually decorated

Special features

Dining

Tropical Phoenix Garden - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Marque Bar & Grill - This restaurant serves breakfast, lunch, and dinner. Open daily.
Lets Do Greek - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of AUD 50 (subject to availability)
  • Credit card charges are subject to an extra charge of 2.2 percent
  • Housekeeping is offered for an extra charge of AUD 100 per stay; may vary based on unit size

Children & extra beds

  • Cribs/infant beds are available for AUD 15.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property is professionally cleaned.

Also known as

Lanai Riverside Apartments Mackay
Lanai Riverside Apartments
Lanai Riverside Mackay
Lanai Riverside
Lanai Riverside Apartments Mackay
Lanai Riverside Apartments Aparthotel
Lanai Riverside Apartments Aparthotel Mackay

Frequently asked questions

Does Lanai Riverside Apartments offer free cancellation for a full refund?

Yes, Lanai Riverside Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lanai Riverside Apartments?

Yes, there's an outdoor pool.

Are pets allowed at Lanai Riverside Apartments?

Sorry, pets aren't allowed.

Is parking offered on site at Lanai Riverside Apartments?

Yes, there's free self and extended parking.

What are the check-in and check-out times at Lanai Riverside Apartments?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Lanai Riverside Apartments and nearby?

Lanai Riverside Apartments has an outdoor pool, a sauna, and a fitness center, as well as a picnic area and a garden.

Are there restaurants at or near Lanai Riverside Apartments?

Yes, there's an onsite restaurant, Tropical Phoenix Garden.

Does Lanai Riverside Apartments have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

Does Lanai Riverside Apartments have any outdoor private spaces?

Yes, each apartment features a furnished balcony.

What's the area around Lanai Riverside Apartments like?

Lanai Riverside Apartments is located on the boardwalk/promenade in City Centre, a short 3-minute walk from Bluewater Lagoon and 4 minutes' walk from Caneland Central.

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Reviews

Lanai Riverside Apartments Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

8.6

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The kitchen was clean, well-equipped, and had everything needed to prepare meals. (3 reviews)
  • Convenient parking was available, including underground parking, making coming and going easy. (3 reviews)
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Popular mentions

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Room
Location
Sunny weather
Store

Reviews

Verified review

8/10 Very good

This is a very good place to stay - close to food, shopping and access from north and south - on the way from BNE to TSV
Verified review

10/10 Exceptional

We had a very enjoyable stay. The room was clean, tidy, and well-presented, with comfortable beds and everything we needed. The staff were friendly, welcoming, and happy to help whenever we had questions. There was plenty of convenient parking, which made coming and going easy. The kitchen was clean, well-equipped, and had everything needed to prepare meals. Overall, the motel was quiet, comfortable, and great value for money. I would happily stay here again and recommend it to other travellers.
Verified review

10/10 Exceptional

Great location and accommodation
Verified review

10/10 Exceptional

The location is great and the staff were very friendly.
Verified review

10/10 Exceptional

Rooms were bigger and better then expected and pool area was excellent
Verified review

10/10 Exceptional

Best place

Love staying here, so clean, comfortable close to town, river views.
Verified review

8/10 Very good

Great location, beautiful view from balcony
Verified review

10/10 Exceptional

The apartment was perfect and so were the views of the river. Will definitely stay here again. Loved every minute of my stay
Verified review

8/10 Very good

Liked the location of property.
Verified review

10/10 Exceptional

Apartment was very large , has everything you need , views are great and the shopping centre is no more than a 5 minute walk. Would stay again.
Verified review

10/10 Exceptional

Quiet, spacious stay

Clean, quiet, and the room was better than expected. No issues at check-out, and staff were polite throughout.
Verified review

10/10 Exceptional

Really clean apartment with all the facilities you need.
Verified review

10/10 Exceptional

Stunning apartment right next to restaurants and the shopping precinct
Verified review

10/10 Exceptional

Great location, rooms very comfortable. Only issue was the sun brightened the room too much in the morning. Overall a fantastic stay and the staff were wonderful with the few requests we had.
Verified review

10/10 Exceptional

Very spacious apartement the view is amazing walking distance to everything shops restraunts and clubs
Verified review

10/10 Exceptional

Amazing property we stayed at with our 3 boys. Everything needed was provided and if we needed anything extra, reception was happy to provide. Clean rooms, quiet floor, all staff happy and friendly. We greatly enjoyed our stay and would stay here again.
Verified review

10/10 Exceptional

Location Location Location

Hotel was clean however location was very noisy
Verified review

10/10 Exceptional

We had a very nice week here and loved that the bus stop and shopping centre were within an easy walk. The walking tracks around the apartments were a bonus. The view was great and the staff were very happy to answer any questions we had.
Verified review

10/10 Exceptional

Our room was massive! Very clean and tidy. Bed was very comfortable. Overall our stay was 10/10 couldn’t fault it. Would definitely stay here again
Verified review

10/10 Exceptional

Nice big and spacious apartment. Clean and tidy. Great place to stay as the apartment is fully equipped will all appliances including washing and drying.
Verified review

8/10 Very good

Good location and room is nice. Master bedroom should have bigger bed and parking a bit hard as driveway is small.
Verified review

8/10 Very good

Spacious, clean and very modern
Verified review

10/10 Exceptional

Great apartment. Close to shops and restaurants. The apartment had everything we needed including dishwasher, washing machine and dryer. We will definitely recommend it to our friends.
Verified review

8/10 Very good

Pros- close to shopping and eateries. Well equipped kitchen. Reception lady was lovely! cons- outdated furniture and doors where hard to open and close. Hot water system in room was super loud.
Verified review

8/10 Very good

Lots of room in the apartment, not a small cramped up room like most.