Hôtel Universel

Property class: 3.5
Family-friendly hotel in Alma with spa and indoor pool

Choose dates to view prices

Enjoy your visit to Alma with a stay at Hôtel Universel. You can visit the spa to indulge in Swedish massages, body wraps, or mani/pedis, and Pacini serves Italian cuisine. An indoor pool, a bar/lounge, and a fitness center are other highlights.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Fitness center
  • Free use of bicycles
  • Children's pool
  • Hot tub
  • Room service

For families (6)

  • Children's pool
  • Playground on site
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $104
$123 total
includes taxes & fees
Sep 24 - Sep 25

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a television, and a curtain.

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, and a television.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(55 reviews)
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(102 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a bed, a red leather sofa, a cityscape artwork on the wall, and a large window with curtains.

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with two beds, a desk, a chair, a television, and a curtain.

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a bed, a red leather sofa, a cityscape artwork on the wall, and a large window with curtains.

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

A modern hotel room with a large bed, wooden headboard, white curtains, and a wooden floor.

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, wooden headboards, white bedding, and a window with sheer curtains.

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

A modern bedroom with a wooden bed, bedside tables, and a built-in wardrobe.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
1000, Boulevard des Cascades, Alma, QC, G8B3G4

What's nearby

  • Centenary Footbridge - 5 min walk - 0.5 km
  • Alma College - 7 min walk - 0.6 km
  • Mario-Tremblay Centre - 2 min drive - 1.5 km
  • Ville d'Alma Spectacles - 3 min drive - 2.3 km
  • Lac St Jean Beach - 19 min drive - 21.5 km

Getting around

  • Roberval, QC (YRJ) - 61 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 172 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Resto Roberto - ‬16 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Café du Clocher - ‬7 min walk
  • ‪Restaurant L'Entre-Gens - ‬10 min drive

About this property

Hôtel Universel

  • Enjoy your visit to Alma with a stay at Hôtel Universel. You can visit the spa to indulge in Swedish massages, body wraps, or mani/pedis, and Pacini serves Italian cuisine. An indoor pool, a bar/lounge, and a fitness center are other highlights.

At a glance

Hotel size

    • 71 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Playground

What to do

  • Beach nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Working away

  • Business center
  • 13 meeting rooms
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free bicycle rentals
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam.

Dining

Pacini - This restaurant specializes in Italian cuisine.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 14 to 22 for adults, and CAD 9 to 15 for children

Children & extra beds

  • Rollaway beds are available for CAD 10.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Property Registration Number 008072, 2026-11-30

Also known as

Hotel Universel

Hotel Universel Alma

Universel Alma

Hôtel Universel Alma

Hôtel Universel

Hôtel Universel Alma

Hôtel Universel Hotel

Hôtel Universel Hotel Alma

Frequently asked questions

Does Hôtel Universel offer free cancellation for a full refund?

Yes, Hôtel Universel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Universel?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hôtel Universel?

Sorry, pets aren't allowed.

Is parking offered on site at Hôtel Universel?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hôtel Universel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Hôtel Universel and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hôtel Universel also has an indoor pool and a Turkish bath, as well as an arcade.

Are there restaurants at or near Hôtel Universel?

Yes, Pacini offers Italian cuisine.

What's the area around Hôtel Universel like?

Hôtel Universel is a short 8-minute walk from Alma College and 9 minutes' walk from Centenary Footbridge.

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Reviews

Hôtel Universel Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant, Pacini, offered perfect food and convenient dining options with friendly staff. (27 reviews)
  • The pool was a pleasant and clean amenity that many guests enjoyed, with some guests even mentioning it as a real bonus. (25 reviews)
  • The spa and pool area was a lovely place for relaxation and enjoyment for both adults and children. (10 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Restaurant
Breakfast
Bed
Shower
Location
Refrigerator
Service staff
Spa

Reviews

Verified review

10/10 Exceptional

Room very clean, staff helfull as expectation, centalized location walking distance fromage many restaurants
Verified review

10/10 Exceptional

Helpful staff, convenient location and clean hotel!
Verified review

10/10 Exceptional

Clean rooms and friendly staff
Verified review

10/10 Exceptional

Clean rooms and great breakfast
Verified review

8/10 Very good

Hot tub dont work, Staff perfect Room clean, no coffee but at the réception il give me two Time Breakfast very good !
Verified review

8/10 Very good

Good rooms
Verified review

8/10 Very good

Good pool temperature. We got 2 nights and didn"t wanna leave.
Verified review

10/10 Exceptional

Nice room, good food
Verified review

10/10 Exceptional

Great location, really like the fact that they didn't ask for a deposit.
Verified review

10/10 Exceptional

clean rooms
Verified review

10/10 Exceptional

room was spotless
Verified review

10/10 Exceptional

Immaculately clean, well maintained hotel. Surprising amount of services and quality dining available for a small city. Easy to walk around.
Verified review

8/10 Very good

We were in the new section. Brand new room. Very spacious and spotless. The bathroom even had heated flooring. They kid's really enjoyed the indoor pool and hot tub. We'll be back for sure!
Verified review

10/10 Exceptional

The room was clean. The reception was quick to handle my check in. No issue.
Verified review

10/10 Exceptional

Decent Space in the room. Comfortable.
Verified review

8/10 Very good

Decent Hotel, clean room, good amenities, little on the older side
Verified review

8/10 Very good

Very nice hotel with a decent restaurant
Verified review

10/10 Exceptional

Clean room
Verified review

10/10 Exceptional

Hotel staff were very helpful. Rooms were very clean and spacious. Pool and hot tub were well maintained and even had a lovely deck off the pool area to relax and dry off after a swim. Restaurant although a little pricey was excellent food and convenient. A little extra bonus there is a cinema in the lower level where I went and picked up a bag of popcorn for a late night snack.
Verified review

8/10 Very good

Excellent stay, nice restaurant and very clean.
Verified review

10/10 Exceptional

EVERITHING WAS PERFECT....
Verified review

10/10 Exceptional

Super
Verified review

10/10 Exceptional

Super
Verified review

10/10 Exceptional

M
Verified review

10/10 Exceptional

Well located. Everything was perfect. Realy new. Je le recommande.