Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

Property class: 5 and above
Luxury hotel with 2 restaurants, near IOI City Mall

Choose dates to view prices

When you stay at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel, you'll be within a 10-minute drive of IOI City Mall and Malaysia Agro Exposition Park Serdang. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at Palms Cafe, one of 2 restaurants, which serves Malaysian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a free airport shuttle, and a bar/lounge.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The current price is $86
$97 total
includes taxes & fees
Nov 22 - Nov 23

Why we love this property

Work meets play
Located in a shopping district, this hotel offers a business center and meeting rooms. After work, guests can enjoy the gym, golf course, and poolside bars.
Taste of Malaysia
This hotel boasts 2 restaurants serving authentic Malaysian cuisine. A cafe, bar, and vegetarian options complete the delicious dining lineup.
Golf lover's paradise
This hotel sits beside an 18-hole golf course with a driving range. Practice your swing, hit the links, then unwind at the bar or fitness room.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Room, Non Smoking

A hotel room with a large bed, a sofa, a small table, and a TV.

Family Room, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Room, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a seating area with a table, and a view of greenery.

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room

Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A modern hotel room with a large bed, a nightstand, a TV mounted on the wall, and a view of the outdoors through the window.

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room

Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

A modern hotel room with a large bed, a seating area with a table, and a view of greenery.

Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

A balcony with a round table and two chairs, overlooking a cityscape with a tall building and greenery.

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Balcony

A hotel room with a large balcony, a bed, a round table, and a chair.

Room, 2 Twin Beds, Non Smoking, Balcony

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite, Multiple Beds, Non Smoking

A modern living room with a sectional sofa, a coffee table, and a bookshelf.

Royal Suite, Multiple Beds, Non Smoking

  • 273 sq m
  • Sleeps 6
  • 3 King Beds

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A spacious lobby with a modern design, featuring a large seating area, a staircase, and a variety of lighting fixtures.
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  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 172 reviews
The price is $94
$105 total
includes taxes & fees
Nov 22 - Nov 23
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About the neighborhood

Map
IOI Resort City, Serdang, 62502

What's nearby

  • IOI City Mall - 3 min walk - 0.3 km
  • Universiti Tenaga Nasional - 3 min drive - 2.7 km
  • Axiata Arena - 14 min drive - 15.5 km
  • Bukit Jalil National Stadium - 15 min drive - 17.3 km
  • Sepang International Circuit - 39 min drive - 44.1 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 37 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 47 min drive
  • Kuala Lumpur Serdang KTM Komuter Station - 7 min drive
  • Kuala Lumpur Kajang KTM Station - 9 min drive
  • Kuala Lumpur Putrajaya Cyberjaya Station - 9 min drive
  • Free airport shuttle

Restaurants

  • ‪Dolly Dim Sum - ‬8 min walk
  • ‪Dave's Deli - ‬8 min walk
  • ‪Oiso Korean Traditional Cuisine & Cafe - ‬11 min walk
  • ‪Le Meridien Club Lounge - ‬11 min walk
  • ‪Johnny's Restaurant - ‬8 min walk

About this property

Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

  • When you stay at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel, you'll be within a 10-minute drive of IOI City Mall and Malaysia Agro Exposition Park Serdang. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at Palms Cafe, one of 2 restaurants, which serves Malaysian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a free airport shuttle, and a bar/lounge.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 152 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Free airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas (fines apply)

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Reviews

Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a variety of options with good flavors and was a highlight of the stay. (6 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

8/10 Very good

Clean and comfy room , friendly and attentive staff , good quality buffett breakfast and dinner
Verified review

8/10 Very good

Overall room clean, staff warmed, breakfast was nice
Verified review

10/10 Exceptional

Friendly staff
Verified review

10/10 Exceptional

Everything was great. Great reception (especially Ms Mimi, who checked me in), very comfortable and clean room. I had breakfast a few mornings. Regular (hourly) shuttle to nearby IOI City Mall. Malaysia was a great pleasure to visit.
Verified review

10/10 Exceptional

Lovely family stay for the long weekend.
Verified review

10/10 Exceptional

Rooms were clean & spacious. Good stay for family with kids stay. Friendly staffs. Buffet breakfast at Palm garden serves varieties & taste good too. Shuttle service to IOI Mall were provided but frequency was bad & always full. Overall our 2 nights family stay were enjoyable.
Verified review

10/10 Exceptional

Highly recommended. Comfortable stay. Staffs were very friendly. Superb vibe to get away from the city.
Verified review

6/10 Good

We stayed here for a "babymoon" and were hoping for a relaxing, restful getaway. The room itself was spacious and comfortable, and the breakfast buffet was a highlight — great variety and the breakfast staff were friendly and accommodating. The pool area, while functional, did feel a bit dated compared to the rest of the property. Unfortunately, our stay was significantly impacted by noise issues and how the front desk handled it. We had a connecting room and could hear everything from the room next door. On our first night, we went to the front desk to request a switch to a non-connecting room, explaining we were there specifically to rest. We were told we'd have to pay extra for an upgrade since no other rooms were available, and when we asked about switching after the day's checkouts, we were only told it "might" be possible with no real commitment either way. That night, our neighbors were extremely loud between 1-2am, to the point where we had to knock on their door ourselves to ask them to quiet down. At checkout, my husband raised this feedback with the front desk, but the response was just a thank you — no acknowledgment or empathy for what had been a pretty disruptive stay. The room and breakfast team were great, but the front desk service (particularly one staff member, Najiha) really let the experience down. Some additional customer service training for that team would go a long way, especially for guests dealing with genuine sleep/noise issues.
Verified review

10/10 Exceptional

The resort is very nice, and the rooms are very clean. It's only a 10-minute walk to the largest mall in Malaysia, and they also offer a shuttle service to the mall. A huge thanks to the staff! They were incredible. Everyone was amazing, true Malaysian hospitality there.
Verified review

10/10 Exceptional

My wife and I had a great stay, the room was spacious, the shuttle from the hotel to IOI is very convenient and run every hours, the breakfast selection is great. BTW, Thanks to FO team(include the ballman on that day) assisting me regarding our luggage and transportation inquiry, F&B team, Mr Zainol(Maintenance Mgr) for brief conversation about the hotel. We enjoy our stay and we definitely will come back.
Verified review

10/10 Exceptional

I recently had the pleasure of staying at Palm Garden, and I must say, it exceeded my expectations in every way. From the moment I arrived, the staff were incredibly welcoming and attentive. The check-in process was smooth and efficient, and I was given all the information I needed for a comfortable stay. The room was spacious and clean. Breakfast with a variety of options that catered to all tastes. I will definitely be returning on my next visit to Putra Jaya!
Verified review

8/10 Very good

Didn’t quite like the need to walk up stairs to reach the reception and the lift lobby. My knees injury hurt badly that few days. The plus point was that the staffs were super friendly and the room was great.
Verified review

6/10 Good

Male staff at reception has a bad attitude. Went to check in at the reception and he doesn't even acknowledge us when we stood in front of his counter. Gave him our passports and he just took our passports without saying anything and began typing on his computer for a long time. After receiving our keys, nobody offered to help with our luggages either. We have to carry our luggages up the first flight of stairs before there is a lift to the room. The reception continued to stare at his computer even though there was no other guests at the lobby. Apart from this, the rooms are ok. Parking onsite is free.
Verified review

6/10 Good

Clean and new, but not 24-hour round trip free shuttle to airport as said. This is the only insufficiency of the hotel.
Verified review

10/10 Exceptional

Lively breakfast, lovely staff and the room we stayed in was phenomenal!
Verified review

10/10 Exceptional

Welcomed from the very first step inside until we left, excellent time spent here.
Verified review

10/10 Exceptional

Highly recommended.

Highly recommended.
Verified review

6/10 Good

Friendly staff, shower have no glass door so water goes everywhere in bathroom
Verified review

8/10 Very good

staff is knowledgeable and attentive.
Verified review

10/10 Exceptional

Great hotel. Clean, good service, quiet and peaceful. Good be a little better for Sr citizen friendliness with ramps vs staircases
Verified review

10/10 Exceptional

Newly renovated hotel. Nice and clean rooms all around. Comfortable bed.
Verified review

10/10 Exceptional

Very good
Verified review

10/10 Exceptional

Super
Verified review

4/10 Fair

Sloppy housekeeping

Back door to patio wasn't locked, there were 3 coffee bean cups that were not disposed, no bathroom slippers and no bath towels!
Verified review

4/10 Fair

My family checked in first on my behalf. I came later at night to stay in the hotel at about 9pm. I went straight to front desk to request about the check in process for my family and wanted to know which room they were. My wife typo me the wrong room. In which this staff Zain was really rude. One hand in the pocket, and rudely telling me that there was no one in the said room(note that the room was typo) I then proceed to show him my email booking, he then brushed it off saying the booking number is too long and he cannot do anything about it. Afterwards, he rudely asked “am I staying here or just wanna go for visiting? If visiting I can tap the card at the elevator for you.” My wife then replied me the correct room number. I then proceed to tell him the correct number for him to issue me a room card. Before passing me the room card, he muttered “oh so it wasn’t ie 123, it was 321”. What is this behaviour? First of all mgmt should be looking into how can FO staff just can blatantly tap someone in to go up without proper security. One of the worst experience dealing with the FO, ever. Body language, case handling is so so poor. I expect you to get back to me on this .