The rooms were clean and well maintained, although the bathroom was quite small.
Unfortunately, the internet connection was extremely poor. Despite having unlimited mobile data, I consistently had no more than one bar of reception in the room. Switching to the hotel's Wi-Fi made little difference, as the connection was equally slow and unreliable. This made simple tasks such as planning the day's activities, finding restaurants or checking the weather unnecessarily difficult. I often had to wait until I was outside the hotel to access the internet properly and was also unable to communicate reliably with family back home.
Another disappointing experience was requesting a few additional milk pods for my coffee. The staff member, who had also checked me in, appeared to question why I needed more and seemed reluctant to provide them. I appreciate that customer service can be challenging, but surely a few extra milk pods are a reasonable request, particularly when basic amenities are factored into the cost of accommodation.
Overall, while the room was clean, the poor internet connectivity and unnecessarily difficult interaction over a simple request detracted from the stay.