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Hotel Elegance Palmeras Playa

3.0 star property
Puerto de la Cruz hotel with outdoor pool and restaurant

Choose dates to view prices

In the heart of Puerto de la Cruz, Hotel Elegance Palmeras Playa offers a serene getaway. Unwind at the sauna or steam room and indulge in a rejuvenating massage, then enjoy poolside relaxation with sun loungers and umbrellas. Guests praise this hotel's helpful staff.

Reviews

6.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Internet in the lobby
  • Sauna
  • Steam room
  • Children's pool
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Wedding services
  • Luggage storage

For families (6)

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • Kitchenette
  • Private bathroom
  • Living room

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

In-room safe, desk, cribs/infant beds, rollaway beds

Single Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room

In-room safe, desk, cribs/infant beds, rollaway beds

Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

In-room safe, desk, cribs/infant beds, rollaway beds

Triple Room

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

In-room safe, desk, cribs/infant beds, rollaway beds

Quadruple Room

  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Triple Room (2 Adults + 1 Child)

In-room safe, desk, cribs/infant beds, rollaway beds

Triple Room (2 Adults + 1 Child)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room (2 Adults + 2 Children)

In-room safe, desk, cribs/infant beds, rollaway beds

Quadruple Room (2 Adults + 2 Children)

  • Sleeps 5
  • 4 Twin Beds

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About the neighborhood

Map
Avenida Venezuela 12, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Martianez Shopping Centre - 2 min walk - 0.2 km
  • Tenerife Beaches - 7 min walk - 0.6 km
  • La Paz Lookout - 9 min walk - 0.8 km
  • Puerto de la Cruz Town Hall - 10 min walk - 0.9 km
  • Plaza del Charco - 12 min walk - 1.0 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive
  • Tenerife South Airport (TFS) - 70 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Bar El Camino - ‬3 min walk
  • ‪La Cazuela - ‬5 min walk
  • ‪Bar Cafeteria Bangosol - ‬5 min walk
  • ‪La Compostelana - ‬3 min walk

About this property

Hotel Elegance Palmeras Playa

  • When visiting Puerto de la Cruz, Hotel Elegance Palmeras Playa is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a sauna are other highlights.

All inclusive details

  • All-inclusive room rates at Hotel Elegance Palmeras Playa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 170 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in time starts at 1 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 4 lbs per pet)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Traveling with children

  • Children's pool
  • Playground

What to do

  • Pool table
  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Sleep well

  • Rollaway/extra bed available
  • Crib/infant bed (surcharge)

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer (on request)

Stay connected

  • Desk

Food and drink

  • Refrigerator (on request)
  • Kitchenette

More

  • In-room safe

Special features

Dining

Onsite venue - buffet restaurant.

Fees & policies

Refundable deposits

  • Cash deposit: EUR 5 per day

Optional extras

  • Wired internet access is available in public areas for an extra charge

Children & extra beds

  • Cribs/infant beds are available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Elegance Palmeras

Elegance Palmeras Playa

Elegance Palmeras Playa Hotel

Hotel Elegance Palmeras

Hotel Elegance Palmeras Playa

Elegance Palmeras Puerto Cruz

Hotel Elegance Palmeras Playa Hotel

Hotel Elegance Palmeras Playa Puerto de la Cruz

Hotel Elegance Palmeras Playa Hotel Puerto de la Cruz

Frequently asked questions

Is there a pool at Hotel Elegance Palmeras Playa?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Elegance Palmeras Playa?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 4 lbs per pet.

Is parking offered on site at Hotel Elegance Palmeras Playa?

Sorry, there's no onsite parking at Hotel Elegance Palmeras Playa.

What are the check-in and check-out times at Hotel Elegance Palmeras Playa?

You can check in starting at 1 PM. Check-out time is noon.

Is there an onsite casino at Hotel Elegance Palmeras Playa?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (5-min walk) is nearby.

What is there to do at Hotel Elegance Palmeras Playa and nearby?

Hotel Elegance Palmeras Playa has an outdoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Hotel Elegance Palmeras Playa?

Yes, there's an onsite restaurant.

Does Hotel Elegance Palmeras Playa have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a refrigerator.

Does Hotel Elegance Palmeras Playa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Elegance Palmeras Playa like?

Hotel Elegance Palmeras Playa is located near Playa Martianez, just a short 2-minute walk from Martianez Shopping Centre and 5 minutes' walk from San Telmo Promenade.

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Reviews

Hotel Elegance Palmeras Playa Reviews

6.4

Good

6.4

Cleanliness

8.2

Location

6.6

Staff & service

5.6

Property conditions & facilities

Reviews

Verified

4/10 Fair

Kein 3 Stern!

Als ich mit meiner Freundin dort angekommen waren und wir hatten große Schock bekommen und fühle mich 2 Stern Hotel. Nicht saubere Zimmer! Das Frühstück hat uns auch nicht gefallen. Balkon-Tür ist schrecklich und Kaputt.
Verified

8/10 Very good

Está cerca de la playa

Hotel un poco anticuado, pero muy cercano a la playa. Necesita reformas. Personal muy agradable.
Verified

6/10 Good

OK, but nothing special

Very firm bed (OK for me but might be too firm for some). Nominally self-catering, but no microwave or oven or cooking pot - just two hotplates a kettle and a frypan. The terrace door wouldn't lock securely without using a bit of wood to stop it being opened. The room (on the first floor) opened out to a "terrace" which was just the pool area, so there was no private outdoor space. However, the room was clean and spacious, the food was good without being lavish, and the public spaces were nicely decorated with large artworks of a Tenerife theme.
Verified

6/10 Good

xmas 14

This was my 4th xmas booking at these studios I like the quiet location and central position. Last year when I arrived I was moved to Hotel Dania which was very noisy so this year I e mailed them before I left home and although I didn't receive a reply, I was given the high floor I had requested and had the bonus of a sea view
Verified

4/10 Fair

Ikke å anbefale.

Sjekket ut og byttet hotell etter 1 døgn. 11 etg lavt gelender på terasse, ikke egnet for familier. Harde madrasser.... Ikke noe for oss.
Verified

6/10 Good

skuffet

Værelset var ikke som vist på de billeder da vi bookede.vi blev noget skuffet.
Verified

8/10 Very good

Hotelli - melkein kuin koti

Huone 9 krs, tilava, tilava parveke, merimaisema. Hotelli ei luksus, mutta ihan viihtyisä ja siisti. Hiljainen, meren ääni kuuluu. Huone tuntui melkein kodilta, pieni keittiö, riittävän tilava kylpyhuone. Lobbyn wi-fi toimi, baarissa elävää musiikkia iltaisin. Uima-allas ja lepotuoleja. Merenranta ihan vieressä, pikkukauppa alakerrassa, muita kauppoja ja kahviloita ym lähellä. Viihdyin.
Verified

6/10 Good

Hotel muy básico pero cómodo

No se puede pedir mucho más, hotel económico muy bien situado con los servicios mínimos aunque está muy anticuado. personal atento, habitaciones un poco estropeadas, comida poco variada pero correcta. Si buscas un hotel económico y céntrico éste es aceptable.
Verified

6/10 Good

Good location

Good location for those who don t expect great conditions...
Verified

8/10 Very good

Buena relación calidad-precio

En general, como digo en el título, buena relación calidad-precio. A destacar la amabilidad y educación de los empleados del hotel. La habitación se limpia a diario. El buffet no tiene poca variedad, pero la calidad de la comida es buena. El hotel está bien situado pero tiene el problema del aparcamiento (problema que hay en toda la ciudad). Por lo que he pagado, yo volvería.
Verified

10/10 Exceptional

Verified

4/10 Fair