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Hangzhou Bokai Westlake Hotel

3.0 star property
Lakefront hotel with restaurant, connected to a shopping center, near West Lake

Choose dates to view prices

Photo gallery for Hangzhou Bokai Westlake Hotel

Welcome to the Westlake Hotel, part of the Bokai Boutique Hotel chain, with a modern exterior and inviting entrance.
Relax on the outdoor terrace with wicker chairs and a glass table, surrounded by lush plants and a city view.
Enjoy a serene view from the large window, surrounded by a minimalist design and natural touches.
Relax in the stylish lobby, featuring a seating area with a sofa and bench, surrounded by lush greenery and a reception desk.
Comfortable room with two single beds, a desk, and a large window offering a view of the outside.
Nestled in Shangcheng, Hangzhou Bokai Westlake Hotel offers the perfect blend of modern comforts and attentive service. With a restaurant, business center, and helpful staff on hand to assist with tour tickets or dry cleaning needs.

Reviews

7.0 out of 10
Good

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Free grocery shopping service
  • Front-desk safe
  • Convenience store
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Free grocery shopping service
  • Elevator

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Economy Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Hour Room(4 Hours between 8AM-8PM)

In-room safe, desk, laptop workspace, blackout drapes

Hour Room(4 Hours between 8AM-8PM)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Cozy Double Room

In-room safe, desk, laptop workspace, blackout drapes

Cozy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfy Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Comfy Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Boutique Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Boutique Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Boutique Double Room

In-room safe, desk, laptop workspace, blackout drapes

Boutique Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Mcsrh Hotel -Hangzhou West Lake

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.0 out of 10, Very Good, 2 reviews
The price is $24
$28 total
includes taxes & fees
Jul 27 - Jul 28
Mcsrh Hotel -Hangzhou West Lake
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About the neighborhood

Map
No.32, Qingnian Road, West Lake District – Hubin Area, Hangzhou, Zhejiang, 310001

What's nearby

  • West Lake - 4 min walk - 0.4 km
  • Wushan Night Market - 8 min walk - 0.7 km
  • Wulin Square - 3 min drive - 3.2 km
  • Hangzhou Tower Shopping Mall - 3 min drive - 3.5 km
  • Hangzhou China Silk Town - 3 min drive - 3.4 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 31 min drive
  • Hangzhou Station - 7 min drive
  • Hangzhou Railway Station (HZD) - 8 min drive
  • Hangzhou East Railway Station - 9 min drive
  • Ding'an Road Station - 8 min walk
  • Chengzhan Station - 14 min walk
  • Longxiangqiao Station - 15 min walk

Restaurants

  • ‪星巴克 - ‬1 min walk
  • ‪蓝狮子雕刻时光 - ‬5 min walk
  • ‪金歌rtv - ‬5 min walk
  • ‪韩村(解百店) - ‬1 min walk
  • ‪云蝶韩国料理 - ‬1 min walk

About this property

Hangzhou Bokai Westlake Hotel

Hangzhou Bokai Westlake Hotel offers a great location, putting you within just a 10-minute walk of West Lake. Guests will have free perks like WiFi, self parking, and wired internet. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Ding'an Road Station is 8 minutes and Chengzhan Station is 14 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 48 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Grocery/convenience store

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for CNY 30.0 per night

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Union Pay

Also known as

Bokai Westlake
Bokai Westlake Hotel
Hangzhou Bokai Westlake
Hangzhou Bokai Westlake Hotel
Hangzhou Bokai Westlake
Hangzhou Bokai Westlake Hotel Hotel
Hangzhou Bokai Westlake Hotel Hangzhou
Hangzhou Bokai Westlake Hotel Hotel Hangzhou

Frequently asked questions

Does Hangzhou Bokai Westlake Hotel offer free cancellation for a full refund?

Yes, Hangzhou Bokai Westlake Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hangzhou Bokai Westlake Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hangzhou Bokai Westlake Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hangzhou Bokai Westlake Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

Are there restaurants at or near Hangzhou Bokai Westlake Hotel?

Yes, there's an onsite restaurant.

What's the area around Hangzhou Bokai Westlake Hotel like?

Hangzhou Bokai Westlake Hotel is located on the Strip in Shangcheng, a short 8-minute walk from Ding'an Road Station and 5 minutes' walk from West Lake.

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Hangzhou Bokai Westlake Hotel Reviews

Reviews

7.0

Good

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Bed

Reviews

10/10 Exceptional

A excellent motel we have enjoyed so much
Matthew, 4-night trip

8/10 Very good

Not bad, location is good
Ka Yee, 1-night trip

8/10 Very good

The hotel location is walkable distance to the famous West Lake (Xihu), not far from rhe subway station, close to a mall, in neighbour hood quite a lot of local restaurant with friendly price.
Yenni Marlina, 2-night trip

10/10 Exceptional

The property is close to Xihu lake and many other tour sites. It is also close to shopping areas. Property is clean and bed is comfortable. staff are friendly. The only down side is the room and bathroom are small.
Shengli, 3-night trip

10/10 Exceptional

Pleasant boutique hotel

Comfortable hotel at a good price in a lively part of town. They don't do breakfast and the local coffee shops open a bit late. Metro is just around the corner
Roger, 2-night trip

10/10 Exceptional

3 night stay

The location is perfect, near the West Lake and the price is affordable. The staff was very friendly, especially Miss Hu helped us solve the problem by long-distance call after we left Hangzhou.
Yu, 3-night trip

8/10 Very good

Older fixtures with an excellent bed. Great value for money. Very helpful staff. Located in a older neighborhood, if you want the authentic Chinese neighborhood feel, this is for you. I would definitely book again.
Song Wei, 3-night trip

6/10 Good

Property is old. Location is closer to subway, restaurants and about 15 mins walking distance from west lake area.
Daxin, 2-night trip

8/10 Very good

The hotel location is quite close to West Lake (Xihu), near hotel quite a lot of local restaurant, the hotel is quite close to xinhua book store, from Hangzhou East Station quite close with taxi. The hotel staffs are nice but they only speaks mandarin.
Yenni Marlina, 2-night trip

6/10 Good

Ok room, less ok personel.

The room was clean and OK for the price. The personel, however, could not speak English and seemed a bit incompetent, they could not propperly help me order a taxi.
1-night trip

4/10 Fair

The room got cockroach 😞 all dirty
fang lee, 2-night trip

8/10 Very good

Hotel was satisfactory, we had a nice time there but it is in a rundown condition. The neighbourhood is fantastic though, lake is close by and right next to the hotel are great local dining options, noodle shops, dinner restaurants serving wok veggies, meats...bakeries...and right in the front of the hotel is a very nice tea/coffea place that serves the best matcha latte! Everything very cheap, no touristy prices. The minus of the hotel is the cigarette smell in the corridors, which inevitably got to our rooms, because some inhabitants of the hotel smoke and leave their rooms open to vent. We didn't smell too much smoke on the other floors, so we might have been just unclucky with the position of our room. Staff was very nice but nobody spoke english so we communicated through google translator. However, if you want a real, local, chinese culture and experience this is a great place to start.
Zuzana, 13-night trip

6/10 Good

Dieuhy, 1-night trip

8/10 Very good

Hotel is closed for renovation. They rebook us

Hotel is closed for renovation till 26 Jan 25. In case you are at the hotel, do knock the doors. The hotel receptionist is still inside the renovation ongoing hotel. She will call a taxi to bring you to your rebooked accommodation which is located near Wulinmen. Rebooked accommodation is ok. About the same. Pics as shown.
Lee, 2-night trip

2/10 Poor

Terrible, Terrible Terrible!! Hotel is closed for refurbishment, reception area is in a complete mess with tens of beds and mountain of bedding! Hotel only informed us that they're closed for business upon arrival, we were told that they will take us to another nice hotel and we have to pay in full for the first night, so we paid ￥373. A driver came and took us a hotel past the West lake about 10 minutes, we found the hotel in an awful dark backstreet under some residential buildings, Address is XiHu District, North Jinzhu Road number 21Garden area.- the type of rooms would normally cost around ￥100 or so, room bedding was clean but smelled bad then found bedding were damp feel。But Bokai Boutique WestLake hotel charged us￥373 via WeChat! What more it's not the standard hotel I had in mind to stay at all!! It was late in the evening 9pm, we were tired and disappointed not had food, so we decided to remain till morning. I contacted Expedia agent requested cancel the next two days of bookings with Bokai Boutique hotel. Totally absolutely disappointed with this SCAM hotel!! Expedia website, I kindly advise that you should remove this awful hotel from your site and inform other guests of their business closed so no more innocent guests get caught up in this awful experience as we have!! Scam hotel address is 32, Qingnian Road, West Lake District – Hubin Area, Hangzhou, Zhejiang, 310001 AVOID Avoid at all cost!, in case they trade under another name in future!
June, 3-night trip

4/10 Fair

fang lee, 2-night trip

2/10 Poor

Hyung Gon, 2-night trip

6/10 Good

Guoji, 1-night trip

8/10 Very good

가성비 아주 좋음
Su Gil, 2-night trip

10/10 Exceptional

Great location and the service was exceptional, front desk service was extremely helpful in anything we needed.
Lucia, 6-night trip

8/10 Very good

Nicholas, 2-night trip

6/10 Good

Ronald, 1-night trip

10/10 Exceptional

飯店服務人員很細心，有問題會很細心的回答
CHUNG-YEH, 1-night trip

8/10 Very good

ตำแน่งที่ พักค่อนข้างดี มีร้านอาหารอยู่รอบด้าน สะดวกสบาย ราคาค่อนข้างโอเค
perapong, 2-night trip

8/10 Very good

交通便利方便，但房間味道不好

房間充滿煙味，別間人偷抽煙的味道會一直傳過來，很麻煩
2-night trip