Apartment Tourist Complex & SPA Astera Bansko

Property class: 4
Bansko ski-in/ski-out hotel with spa and ski shuttle

Choose dates to view prices

Apartment Tourist Complex & SPA Astera Bansko allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to indulge in hot stone massages, aromatherapy, or hydrotherapy, and MUSSELS FARM serves lunch and dinner. Other highlights include a free water park, an indoor pool, and an outdoor pool. Skiers will appreciate the ski shuttle, along with access to ski storage, rentals, and lessons.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Lazy river
  • Free water park
  • Ski rentals and lessons
  • Ski storage
  • Fitness center
  • Sauna
  • Steam room

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double or Twin Room (free use of Aqua Park)

A bedroom with a large bed, a desk with a chair, a nightstand with a lamp, and a window with curtains.

Standard Double or Twin Room (free use of Aqua Park)

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Double Room Single Use (free use of Aqua Park)

A hotel room with two beds, a wooden headboard, bedside lamps, a small table, and a door.

Double Room Single Use (free use of Aqua Park)

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds and 1 Twin Futon

View all photos for Deluxe Room, Mountain View

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Deluxe Room, Mountain View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Suite, 1 Bedroom

A bedroom with a large bed, a desk with a chair, a nightstand with a lamp, and a window with curtains.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment - Annex Building

A bedroom with a large bed, a desk with a chair, a nightstand with a lamp, and a window with curtains.

Two Bedroom Apartment - Annex Building

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Apartment - Annex Building

A bedroom with a large bed, a desk with a chair, a nightstand with a lamp, and a window with curtains.

Three Bedroom Apartment - Annex Building

  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

A bedroom with a large bed, a desk with a chair, a nightstand with a lamp, and a window with curtains.

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for One Bedroom Apartment - Annex Building

A bedroom with a large bed, a desk with a chair, a nightstand with a lamp, and a window with curtains.

One Bedroom Apartment - Annex Building

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Mountain View (Single Use)

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Deluxe Room, Mountain View (Single Use)

  • Mountain view
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Futon

Similar properties

Indoor pool, open 9:00 AM to 8:00 PM, sun loungers, lifeguards on site
Grand Royale Apartment Complex & Spa
Bansko
  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.6 out of 10, Excellent, 43 reviews
The price is $74
$83 total
includes taxes & fees
Sep 23 - Sep 24
Grand Royale Apartment Complex & Spa
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
8 Strazhite Str., area of Gramadeto, Bansko, 2770

What's nearby

  • Bansko Ski Resort - 3 min walk - 0.3 km
  • Bansko Gondola Lift - 8 min walk - 0.7 km
  • Vihren - 10 min walk - 0.9 km
  • Holy Trinity Church - 20 min walk - 1.7 km
  • House Museum of Nikola Vaptsarov - 20 min walk - 1.7 km

Getting around

  • Sofia Airport (SOF) - 140 min drive
  • Train station pick-up (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪STATION Bansko “Coffee & Snacks made with love” - ‬5 min walk
  • ‪Pilay - Fried Chicken - ‬4 min walk
  • ‪Ethno - ‬5 min walk
  • ‪Ginger - ‬5 min walk
  • ‪Kempinski Hotel Grand Arena The Gallery Restaurant - ‬4 min walk

About this property

Apartment Tourist Complex & SPA Astera Bansko

  • Apartment Tourist Complex & SPA Astera Bansko allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to indulge in hot stone massages, aromatherapy, or hydrotherapy, and MUSSELS FARM serves lunch and dinner. Other highlights include a free water park, an indoor pool, and an outdoor pool. Skiers will appreciate the ski shuttle, along with access to ski storage, rentals, and lessons.

At a glance

Hotel size

    • 120 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking

Transfers

    • Train station pick-up*

Offsite

    • Ski shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Free water park access
  • Children's pool
  • Lazy river
  • Bowling alley
  • Childcare in room (surcharge)

What to do

  • Bowling alley
  • Pool table
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Facilities

  • 2 buildings/towers
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Free water park
  • Full-service spa
  • Lazy river
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Ski

  • Ski-in/ski-out access
  • Ski shuttle (surcharge)
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 3 years old are not allowed in the spa without adult supervision.

Dining

MUSSELS FARM - Overlooking the garden, this seafood restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.02 per person, per night
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 90
  • New Year's Eve (December 31) Gala Dinner per child: EUR 50 (from 2 to 11 years old)

Optional extras

  • Ski shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 8 PM
  • Children under 3 years old are not allowed in the swimming pool or hot tub without adult supervision
  • Children under 3 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Also known as

Astera Bansko

Astera Bansko Hotel

Astera Hotel Bansko

Bansko Astera

Bansko Astera Hotel

Bansko Hotel Astera

Hotel Astera

Hotel Astera Bansko

Apartment Tourist Complex Astera Bansko Hotel

Apartment Tourist Complex Astera Hotel

Apartment Tourist Complex Astera Bansko

Apartment Tourist Complex Astera

Astera Bansko Hotel Spa

Apartment Tourist Complex SPA Astera Bansko

Tourist Complex Astera

Apartment Tourist Complex SPA Astera Bansko

Apartment Tourist Complex & SPA Astera Bansko Hotel

Apartment Tourist Complex & SPA Astera Bansko Bansko

Apartment Tourist Complex & SPA Astera Bansko Hotel Bansko

Frequently asked questions

Does Apartment Tourist Complex & SPA Astera Bansko offer free cancellation for a full refund?

Yes, Apartment Tourist Complex & SPA Astera Bansko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Apartment Tourist Complex & SPA Astera Bansko?

Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 10 AM to 8 PM.

Are pets allowed at Apartment Tourist Complex & SPA Astera Bansko?

Sorry, pets aren't allowed.

Is parking offered on site at Apartment Tourist Complex & SPA Astera Bansko?

Yes, there's free self parking.

What are the check-in and check-out times at Apartment Tourist Complex & SPA Astera Bansko?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Apartment Tourist Complex & SPA Astera Bansko and nearby?

Have fun with onsite winter activities like skiing. Additional recreation onsite includes bowling. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Apartment Tourist Complex & SPA Astera Bansko also has a lazy river and a sauna, as well as a steam room.

Are there restaurants at or near Apartment Tourist Complex & SPA Astera Bansko?

Yes, MUSSELS FARM offers garden views.

Does Apartment Tourist Complex & SPA Astera Bansko have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Apartment Tourist Complex & SPA Astera Bansko like?

Apartment Tourist Complex & SPA Astera Bansko is a short 5-minute walk from Bansko Ski Resort and 7 minutes' walk from Bansko Gondola Lift.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Apartment Tourist Complex & SPA Astera Bansko Reviews

8.2

Very Good

8.2

Cleanliness

8.4

Location

8.0

Staff & service

8.2

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Πολύ καλή σχέση τιμής

Η κυρία Έλενα στη ρεσεψιόν με άπταιστα ελληνικά έτοιμη να λύσει κάθε πρόβλημα και να βοηθήσει τους πελάτες . Το ξενοδοχείο το ξενοδοχείο είναι πολύ καλό, καθαρό ,και το βαρύ πυροβολικό του είναι ο χορός του spa με τις πολλές πισίνας.
Verified review

10/10 Exceptional

great place

good stay !
Verified review

10/10 Exceptional

Facilities are fantastic and also the location. Beautiful hotel
Verified review

10/10 Exceptional

Εξαιρετική διαμονή.

Πρόκειται για ένα πολύ όμορφο ξενοδοχείο, με εξυπηρετικό προσωπικό. Το δωμάτιο ήταν άνετο και καθαρό. Εξαιρετικός ο χώρος του SPA CENTER και οι θεραπείες μασάζ. Το πρωινό ήταν πολύ καλό.
Verified review

6/10 Good

The hotel is generally fine. Position less. The terrible thing I encountered was the reception manager's service, which at our request of another key to the door, he shouted at us that we had to pay for it. he said that we had already received two keys, when we received only one. It was embarrassing, unpleasant and unworthy.
Verified review

10/10 Exceptional

Nice location , very good spa complex. Nice breakfast and dinner. 5 min a walk from gondola and turist center
Verified review

6/10 Good

Positive: Good pool & spa facilities. Friendly staff. Negative: the room was noisy. The food at breakfast & dinner was awful.
Verified review

10/10 Exceptional

La estancia fue perfecta. Muy cómodo y límpio.
Verified review

8/10 Very good

Good hotel, great location

The reception team are very helpful and always greeted you as you come out of the lift's. Our room was great on the 5th floor with 2 balconies. The cleaning was not great by the maids but all in all a fab room and good hotel.
Verified review

10/10 Exceptional

Nice comfortable hotel

Great location, staff and amenities. Will deffo be returning in the future. The only thing I wasn't too keen on was the buffet style breakfast and dinner. There are many places to eat close by at good prices though.
Verified review

10/10 Exceptional

The rooms were space the spa center was great near the ski center
Verified review

8/10 Very good

Great aquapark

The aquapark is big, the pools are warm enough, but a few buttons for waterfalls are not working, still great. The staff was very kind. They offered an apartment for us, but we prefer two rooms, because the apartments are in the next building and it is not so convenient to go to the pools from there. We need to change one of our rooms for the second night, not a big deal, but still little unpleasant. Overall, very nice stay.
Verified review

10/10 Exceptional

Wonderful hotel

Me and my mum really loved this hotel, the staff and its facilities. As it was a low season, we seem to have the whole place to ourselves. The heated swimming pool outside made of rock where we stayed for hours, the spa with its saunas and the big two bedroom apartment we shared with my friend. Everything was very clean and luxurious. The staff was very friendly and welcoming. We had a late night flight so they allowed us to check out later than usual. We were on our vegan challenge but still found plenty of good food from the buffet as well as the menu. Overall had a very positive experience and even a tan. Already planning a new trip there. We rented a car and it was about two hours drive from Sofia but the journey was enjoyable due to great landscape. We also did a day trip to Greece that is an hour away.
Verified review

10/10 Exceptional

Fabulous holiday!

Our second trip to the Astera. It was just as perfect as our first trip first trip 2 years ago. I wouldn't stay anywhere else in Bansko! It's a short walk to the gondola and in the nicest part of the town close to the edge of the Pirin Forest where there are some great walks. The hotel is great value for money and we love it! Just a fabulous holiday all round. Looking forward to next year already!
Verified review

8/10 Very good

Great hotel , very handy for gondola
Verified review

6/10 Good

Well situated but rooms disappointed

My general impression is that this hotel is closer to a three star in terms of experience but achieved a four star ranking based on range of facilities. We stayed for 4 nights. The hotel is well-situated in town for access to the lifts. There are numerous facilities including outdoor pool (slightly dirty) and sauna and indoor pool. The staff were mostly helpful. Our room seemed dusty, beds were two singles pushed and made together not a double as advertised. Beds were not comfortable and heating / air con seemed to increase dust. Some of the furnishings were repaired by being stapled together. Literally. Bathrooms however were good. Breakfasts were good, dinners were ok.
Verified review

8/10 Very good

Couple Ski break

It was great for skiing, the food however was generally cold and not that of a 4 star
Verified review

10/10 Exceptional

Απλά τέλειο!

Πολύ καλή διαμονή ..Και εξαιρετικό σπα !
Verified review

8/10 Very good

ממש טוב אבל ....

בגדול, המלון יפה ומוצלח כפי שנראה באתר. אבל , יש בעיה קטנה של רעש, בחלק מהחדרים שומעים רעש בלילה ממסיבות באזור....
Verified review

6/10 Good

excellent spa, but no more!

Room in the main building, 1 bedroom apartments. Rested 2 adults and 2 children. In the living room a horrible sofa - bed for 2 people. Back aching every morning. The room does not have the battery. Dry clothes and ski boots after skiing anywhere. Rooms overlook the smoking area for staff. From morning until late at night listening to loud noises that interfere rest. Not working phone in the room! To order food in the room had to go down to the reception! From the good: - An excellent spa center. Kids really like. Because of him we choose this hotel not for the first time. - Quite decent food for breakfast and dinner. - To the ski lift 10 minutes at a slow pace.
Verified review

4/10 Fair

We were staying in a old building. The maintenance of the room was very bad. The shower was broken. one of the wall was with a leak. We ask that some one will come to check the problem and no one came......
Verified review

10/10 Exceptional

Excellent hotel. Very close to gondola station.

Very good location. Staff was brilliant. Nice breakfast. Excellent facilities. Would definitely come back again.
Verified review

8/10 Very good

Poor brackfest
Verified review

10/10 Exceptional

Spa

Fantastik spa
Verified review

4/10 Fair

Ski Trip

The positive part of this hotel is (1) its location, near to all shops and restaurant. The negative part of this hotel are (1) Some of the hotel staff at reception desk is very unfriendly and unhelpful. She is giving guests the look of unwilling to help when I approached her to ask the location of a restaurant and money changer; (2) there are two buildings, the one given to us is a 14 years old building, so room is old and desperately needed to renovate it to bring up to a 4 star hotel standard (it was stated as a 4 star hotel); (3) Beds are too soft, easily caused back pain if you sleep on them too many nights; (4)Breakfast and dinner provided in the restaurant are horrible. I ate some on my first night, too salty and meat are too tough. At the end, I only eat salad and fruits for the rest of my stay. Variety is ok but quality of the food is not up to a 4 star hotel standard. (5) Before I left for holiday, I was given information by the hotel staff that Euro is acceptable in hotel. However, when I checked out and needed to settle some bill, the receptionist told me only Bulgaria Leva is acceptable. At the last minute, I need to rush back to money changer in the town to exchange some Leva. It is not acceptable that a 4 star hotel provides incorrect information to guests.