The Ritz-Carlton, Almaty

Luxury hotel with full-service spa, connected to the convention center, near Almaty Central Stadium

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

The Ritz-Carlton, Almaty is a great choice for a stay in Almaty. You can visit the spa to be pampered with deep-tissue massages, body wraps, or hydrotherapy, and Seven, one of 2 restaurants, serves Mediterranean cuisine and is open for dinner. An indoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious hotel.

Exceptional

Popular amenities

Pool
Ski facilities
Non-smoking
Bar
Pet friendly
Connecting rooms available

Main amenities (12)

Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Ski storage
Ski passes
24-hour fitness center
Sauna
Steam room
Valet parking
24-hour room service

For families (6)

Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Separate bathtub and shower
Separate sitting area
Premium TV channels

$517 total

includes taxes & fees

Aug 2 - Aug 3

Room options

All rooms

1 bed

2 beds

Showing 11 of 11 rooms

Junior Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

63 sq m
City view
Sleeps 3
1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Room, 1 King Bed, Non Smoking, Mountain View

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Frette Italian linens

40 sq m
Mountain view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

40 sq m
City view
Sleeps 3
1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Mountain View

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

LED TV

80 sq m
Mountain view
Sleeps 3
1 King Bed

Club Room, 1 King Bed, Non Smoking, Mountain View

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

40 sq m
Mountain view
Sleeps 2
1 King Bed

Grand Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

Dining table

115 sq m
City view
Sleeps 3
1 Double Bed

Panoramic Room, 1 King Bed, Non Smoking, Corner (View)

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Frette Italian linens

45 sq m
Mountain view
Sleeps 3
1 King Bed

Deluxe Room, 2 Double Beds, Mountain View

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Frette Italian linens

40 sq m
Mountain view
Sleeps 3
2 Double Beds

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Frette Italian linens

City view
Sleeps 3
1 King Bed

Club Room, 2 Double Beds, Non Smoking, Mountain View

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

40 sq m
Mountain view
Sleeps 2
2 Double Beds

Elite Room, 2 Double Beds, Non Smoking, Corner

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Frette Italian linens

46 sq m
Mountain view
Sleeps 3
2 Double Beds

Similar properties

Pool
Spa
Airport transfer
Free parking

$286 total

includes taxes & fees

Aug 5 - Aug 6

About the neighborhood

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, 050040

What's nearby

National Museum of Kazakhstan - 3 min drive - 2.7 km
Almaty Central Stadium - 3 min drive - 3.1 km
Almaty Opera House - 4 min drive - 4.2 km
Zenkov Cathedral - 5 min drive - 5.4 km
Panfilov Park - 7 min drive - 6.5 km

Getting around

Almaty (ALA-Almaty Intl.) - 32 min drive
Almaty Station - 21 min drive
Train station pick-up (surcharge)

Restaurants

‪J.Z. Peking Duck - ‬15 min walk
‪Starbucks - ‬6 min walk
‪Sky Lobby Bar & Lounge - ‬5 min walk
‪Fellini Grill Pasta Bar - ‬4 min walk
‪Мамамия - ‬4 min walk

About this property

The Ritz-Carlton, Almaty

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Korean, Portuguese, Russian, Spanish, Turkish, Ukrainian

More about this property

At a glance

Hotel size

- 145 rooms
- Arranged over 38 floors

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: 11:30 PM
- Contactless check-in available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

- Children aged 6 and younger eat free breakfast

Pets

- Pets allowed (up to 22 lbs per pet)*
- Service animals welcome
- Restrictions apply*
- Pets must be supervised

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms

Parking

- Free onsite self parking
- Onsite valet parking (KZT 5000 per stay)
- Wheelchair-accessible parking on site
- Onsite parking limited
- Free offsite parking within 1640 ft

Transfers

- Train station pick-up available 24 hours*

Other information

- Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
Coffee shop
Private dining
24-hour room service
Snack bar/deli
Water dispenser

Traveling with children

Children's menu

What to do

Ski passes
Bicycle rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Ski area nearby
Scooter/moped rentals nearby
Snowboarding nearby

Working away

Business center
Meeting rooms
Computer station
Conference center (10330 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Ski storage
Romance packages

Facilities

1 building/tower
Built in 2013
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Library
24-hour fitness center
An indoor pool
Art gallery on site
Designer stores on site
Shopping mall on site
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall

Accessibility

Braille/raised signage
Elevator
Elevator door width (inches): 41
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 47
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Toilet grab bar height (inches): 33
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

IPod docking station
DVD player
LED television
Premium digital channels
Pay movies

Home comfort

Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)

What to enjoy

Separate sitting area
Heated floors

Freshen up

Private bathroom
Separate bathtub and shower
Bidet
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste

Stay connected

Desk
Free newspapers
Free WiFi and wired internet
Phone
Desk chair

Food and drink

Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Mobile key entry
Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Seven - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Vista - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Sky Bar and Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours. Open daily.

Chocolate Shop - This coffee shop serves light fare only. Open daily.

Terrace 77 - Onsite diner. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

Full breakfast is offered for an extra charge of approximately KZT 25500 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Rollaway beds are available for KZT 15000 per night

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of KZT 50400 per pet (may vary based on length of stay)

Parking

Valet parking costs KZT 5000 per stay

Pool, spa, & gym (if applicable)

Children under 16 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Almaty Ritz-carlton

Ritz-carlton Almaty

Ritz-carlton Hotel Almaty

Ritz-Carlton Almaty Hotel

The Ritz carlton Almaty

The Ritz-Carlton, Almaty Hotel

The Ritz-Carlton, Almaty Almaty

The Ritz-Carlton, Almaty Hotel Almaty

Frequently asked questions

Does The Ritz-Carlton, Almaty offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Almaty does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Almaty?

Yes, there's an indoor pool.

Are pets allowed at The Ritz-Carlton, Almaty?

Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of KZT 50400 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at The Ritz-Carlton, Almaty?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at The Ritz-Carlton, Almaty?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at The Ritz-Carlton, Almaty?

No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.

What is there to do at The Ritz-Carlton, Almaty and nearby?

During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Ritz-Carlton, Almaty also has a 24-hour fitness center and a sauna, as well as a garden.

Are there restaurants at or near The Ritz-Carlton, Almaty?

Yes, there are 2 onsite restaurants, featuring Mediterranean cuisine.

What's the area around The Ritz-Carlton, Almaty like?

The Ritz-Carlton, Almaty puts you in Bostandyk District, in the heart of Almaty. Popular attractions include Almaty Central Stadium, which is 6 minutes away by car.

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The Ritz-Carlton, Almaty Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10

Amazing place, very convenient.

3-night trip

8/10

Very nice hotel with excellent staff! The rooms are nice but starting to show their age. Breakfast buffet is great but the restaurants could be better ( for the $ ).

1-night trip

10/10

Simply the best option there.

5-night trip

8/10

Quiet

4-night trip

10/10

4-night trip

10/10

3-night trip

10/10

3-night trip

10/10

1-night trip

10/10

4-night trip

10/10

2-night trip

10/10

2-night trip

10/10

If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost. The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical! The management deserve an accolade for achieving such a high standard of service from every member of staff in all departments of this hotel. Bravissimo!

2-night trip

10/10

3-night trip

10/10

Herşey için teşekkürler

3-night trip

10/10

الموقع ممتاز على بعد امتار من مول Esentai وستار بكس وهناك كافيهات ومطاعم راقية وممتازة والغرف نظيفة جدا والطاقم معاملتهم ممتازة وشرحين والكل يحاول يساعد

3-night trip

10/10

A very comfortable stay I had, the view and amenities in the hotel were great. Stuff was just incredible. Price was a bit higher.

2-night trip

10/10

1-night trip

10/10

1-night trip

8/10

4-night trip

8/10

Nice hotel. Most rooms are with an incredible view. Breakfast was varied.

1-night trip

10/10

1-night trip

6/10

inconvenient location away from the city, chose as looked close"er" to Shymbulak but not much difference at the end of the day. Concierge gave us wrong information on several occasions, room cleaning needed reminding.

5-night trip

8/10

The hotel is beautiful with a useful car park. Do remember to make sure that you go all the way up to the 30th floor to find the reception. Breakfast is on the 30th floor and then the rooms are situated below that. There are beautiful views of the mountains from all windows. Reception is stunning with plenty of seating.

1-night trip

10/10

1-night trip

10/10

It was an excellent experience. From the services to the food and the views.

1-night trip

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The Ritz-Carlton, Almaty

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Almaty

Reviews

Popular amenities

Main amenities (12)

For families (6)

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

Junior Suite, 1 King Bed, Non Smoking, City View

Highlights

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Mountain View

Deluxe Room, 1 King Bed, Non Smoking, Mountain View

Highlights

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Mountain View

Executive Suite, 1 Bedroom, Non Smoking, Mountain View

Highlights

View all photos for Club Room, 1 King Bed, Non Smoking, Mountain View

Club Room, 1 King Bed, Non Smoking, Mountain View

Highlights

View all photos for Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking

Highlights

View all photos for Panoramic Room, 1 King Bed, Non Smoking, Corner (View)

Panoramic Room, 1 King Bed, Non Smoking, Corner (View)

Highlights

View all photos for Deluxe Room, 2 Double Beds, Mountain View

Deluxe Room, 2 Double Beds, Mountain View

Highlights

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Highlights

View all photos for Club Room, 2 Double Beds, Non Smoking, Mountain View

Club Room, 2 Double Beds, Non Smoking, Mountain View

Highlights

View all photos for Elite Room, 2 Double Beds, Non Smoking, Corner

Elite Room, 2 Double Beds, Non Smoking, Corner

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

The Ritz-Carlton, Almaty

Languages

More about this property

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Transfers

Other information

Property amenities

Food and drink

Traveling with children

What to do

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

Sleep well

What to enjoy

Freshen up

Stay connected

Food and drink