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Enjoy Chiloé

4.5 star property
Castro beach hotel with spa and casino

Choose dates to view prices

Experience the vibrant energy of Enjoy Chiloé, where luxury meets entertainment. Indulge in Argentinean cuisine at LA BARQUERA, unwind with a spa treatment or lounge by the indoor pool. Guests rave about their time spent here.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
The current price is $100
$100 total
May 28 - May 29

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Superior Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Room, Non Smoking

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Superior Room, Non Smoking

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | In-room safe, desk, free WiFi, bed sheets

Presidential Room

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio | In-room safe, desk, free WiFi, bed sheets

Studio

7.0 out of 10
Good
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Junior Studio

Junior Studio | In-room safe, desk, free WiFi, bed sheets

Junior Studio

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Bed

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8.4 out of 10, Very Good, 152 reviews
The price is $72
$72 total
May 24 - May 25
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About the neighborhood

Map
Ruta 5 Sur, 2053, Castro, Los Lagos, 5700000

What's nearby

  • Lillo Handicraft and Market Fair - 3 min drive - 2.0 km
  • Origenes - 3 min drive - 2.0 km
  • Plaza de Armas - 3 min drive - 2.1 km
  • Church of San Francisco - 3 min drive - 1.7 km
  • Costanera Castro - 4 min drive - 2.4 km

Getting around

  • Dalcahue (MHC-Mocopulli) - 32 min drive
  • Puerto Montt (PMC-Tepual) - 80.8 miles/130 km

Restaurants

  • ‪Travesia Restaurant - ‬3 min drive
  • ‪Descarriada - ‬3 min drive
  • ‪La Brújula del Cuerpo - ‬20 min walk
  • ‪Isla De Brac - ‬5 min walk
  • ‪Ottoschop - ‬20 min walk

About this property

Enjoy Chiloé

Enjoy Chiloé is a great choice for your beach stay in Castro. The indoor pool provides a splash of fun, while guests in the mood for pampering can indulge in spa services at the spa. LA BARQUERA serves Argentinean cuisine and the bar is a great place to grab a drink. Other highlights at this luxurious hotel include a casino, a nightclub, and a sauna.

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 4 AM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An indoor pool
  • Casino
  • Full-service spa
  • Nightclub
  • 4 casino gaming tables
  • 30 casino slot machines
  • Casino VIP room
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Portable fan
  • Bathrobes and slippers

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Natura Vitale Wellness.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

LA BARQUERA - This restaurant specializes in Argentinean cuisine.
SOE - This bar specializes in international cuisine and serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Spa access is available for an extra charge of USD 5 per person per stay
  • Hot tub access is available for an extra charge of USD 55 per accommodation per day

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of USD 5 per person per stay
  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 10 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Enjoy Chiloé

Enjoy Chiloé Castro

Enjoy Chiloé Hotel

Enjoy Chiloé Hotel Castro

Enjoy Chiloe Hotel De La Isla Castro, Chile - Isla Chiloe

Enjoy Chiloé Hotel

Enjoy Chiloé Castro

Enjoy Chiloé Hotel Castro

Frequently asked questions

Does Enjoy Chiloé offer free cancellation for a full refund?

Yes, Enjoy Chiloé does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Enjoy Chiloé?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Enjoy Chiloé?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Enjoy Chiloé?

Yes, there's free self parking.

What are the check-in and check-out times at Enjoy Chiloé?

Check-in start time: 4:00 PM; Check-in end time: 4 AM. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Enjoy Chiloé?

Yes, the 1076 square-foot casino features 30 slot machines and 4 gaming tables.

What is there to do at Enjoy Chiloé and nearby?

Enjoy Chiloé has a casino, a nightclub, and a spa, as well as an indoor pool and a garden.

Are there restaurants at or near Enjoy Chiloé?

Yes, LA BARQUERA offers Argentinean cuisine.

Does Enjoy Chiloé have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

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Reviews

Enjoy Chiloé Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

8.4

Staff & service

8.4

Property conditions & facilities

Reviews

Verified

8/10 Very good

Did not like ground floor rooms, no view, no air, no paint on walls or carpet on floor, thin walls, very noisy 😞 Higher floor had better views and were more spacious. Restaurants had little choice, having run out of most choices we made.
Marion, 3-night trip
Verified

10/10 Exceptional

This hotel was great. Booked a suite and they upgraded us no extra charge. We asked to stay another night - to which they happily let us and we stayed in our upgraded suite. Amazing pool.. amazing hot tub. If we are ever back in Chile we will come here again. 10/10. Breakfast was amazing. View was amazing. Great hotel!
Shelby, 1-night trip
Verified

10/10 Exceptional

Very nice property.
JING LEI, 1-night trip
Verified

10/10 Exceptional

One of the nicest hotels in that area. Very friendly staff. There was a construction going on upstairs and they started working on 7.10AM , that was the only negative thing for this hotel!
Verified

10/10 Exceptional

Great views from the hot tub!

Everything was nice. Clean rooms and helpful staff. The spa is one of the reasons i stay at this property- although the steam was was not operational. I stayed there again a week afyer and it still was not functional. Overall a great stay.
Gaston, 1-night trip
Verified

8/10 Very good

Amazing view, great food, friendly staff. Unfortunately the path to the grounds below the hotel was in disrepair and not accessible, and a few things seemed like they hadn't been updated or repaired recently. Overall a great experience, but a bit rough around the edges.
Verified

6/10 Good

Maybe i came off season, little or no staff, installations looked worn. Not a place where you feel welcome.
1-night trip
Verified

6/10 Good

I loved the view I hate de bad condition of the property. The hotel is in a bad condition and requires an adequate maintenance
Raquel, 4-night trip
Verified

8/10 Very good

Our assigned room 210 had a problem with the spa pipes and made it unbearably hot. In addition the window was sealed so it could not be opened. This should have been fixed before assigning this room to any guest. In general it somehow represents a certain malaise in maintenance throughout the hotel. It seems a bit tired and needs upkeep. However, the location is wonderful and service is very good.
FERNANDO, 3-night trip
Verified

10/10 Exceptional

Hotel está muy mal mantenido, las habitaciones no están muy limpias. Hay cantos donde se ve suciedad acumulada
GERSON LUIZ, 1-night trip
Verified

6/10 Good

Edificio sin mantenimiento, nos tuvimos que cambiar de habitación por que se puso a llover y empezó a salir agua del suelo, la habitación completa se inundó, desayuno muy básico, falta de personal
Veronica, 4-night trip
Verified

10/10 Exceptional

Además de estos.buenos servicios, el personsl de recepcion muy amables y dispuestos a solucionar los requerimientos nuestros
gaston, 7-night trip
Verified

4/10 Fair

Buena paisajes.pero casi no hay visitas y menos servicio .es obvio.
FUMIAKI, 1-night trip
Verified

8/10 Very good

Halte sympa

détente après randonnées. Hôtel situé à l'arrière d'une salle de jeux, Casino. "ENJOY Chiloé" conception architecturale originale. Les couloirs d'accès aux chambres sont peints en gris anthracite, trés sombre et le sol peinture noire laquée, donnent l'aspect d'un parking. chambre confortable avec des rideaux noires petite fenêtre pour la notre ( chambre standard) au niveau zéro. restaurant avec vue sur le canal, au plein mer. Piscine agréable. Cause de pluie , nous n'avons pas profité des Jaccuzzi . Avec le soleil, cela doit être encore plus agréable. Salons trés séduisants.
marie odile, 1-night trip
Verified

8/10 Very good

Nos quedamos una noche junto a nuestro hijo de un año… disfruto de las piscinas, jacuzzi y tinajas. Desayuno muy variado. La calefacción o aire acondicionado sonaba extraño y pasamos frío. Mejoraría la limpieza más profunda, pudimos encontrar algunas telarañas en rincones. Las tinajas deben ser reservadas y las personas no respetan el horario y el personal tampoco se preocupa de que las personas se retiren cuando ya es la hora. Además, personas se metian sin reservar. El segundo día quedamos sin tinaja a pesar de haber reservado y no había nadie en recepción.
1-night trip
Verified

2/10 Poor

No quisieron cambiar la fecha de mi reserva Y cobraron el dinero Segun los términos y condiciones no hay reembolso no cambio de fecha Pero hay muchos Hoteles que tienen las mismas condiciones y cuando uno les pide que hagan una esepcion lo han echo . Les interesa más el dinero que los clientes
Veronica, 1-night trip
Verified

4/10 Fair

En malas condiciones
miguel, 3-night trip
Verified

2/10 Poor

Muy mala experiencia en Enjoy castro. Primero llegué a una habitación extremadamente oscura ( ni con todas las lámparas encendidas subía la luz ) Pedí cambio de habitación( pagando la diferencia que no era menor ) Al lllegar a la segunda habitación, me doy cuenta que el frigobar no funciona, el teléfono para llamar a la recepción tampoco. En la pieza hacía mucho calor, cuando intento abrir la ventana, me doy cuenta que está bloqueada. Yo fui con mi mamá de 71 años para que descansara. Habían puesto una máquina de aire acondicionado, que sonaba muchísimo y era imposible dormir con ella encendida por el ruido. A la mañana siguiente el termómetro de la habitación, marcaba 29.6. Pedí retirarme una noche antes y no me autorizaron la devolución de mi dinero ( por haber hecho la transacción por acá ) lo único q me daban era un nuevo cambio de pieza ( mi mamá haciendo maletas una vez más. Y acarreando cosas por los pasillos ) Una muy mala experiencia, cero descanso.
barbara, 5-night trip
Verified

6/10 Good

La atención es buena. Me acomodaron en otra habitación, porque la que había reservado no estaba en buen estado. Pasillo frío, no funcionaba equipo de calefacción central, sólo aire acondicionado, el frío se colaba por la puerta. La nueva habitación tenía la temperatura ideal y muy buena vista. Pero se puede observar que no hay una buena mantención, ducha con sellos rotos y de diferentes tipos, con hongos y un sector cerca de la ventana con gotera. Las habitaciones no están aisladas y se escuchan los ruidos de los vecinos.
Griselda, 3-night trip
Verified

8/10 Very good

Sugerencias para mejorar

Muy buen ubicado, poco cuidado de huéspedes por ingreso o en las noches o madrugada muy ruidosos Falta incluir hervidor en todas las piezas y frigobar equipado
Maria Pia, 3-night trip
Verified

2/10 Poor

Mala mantencion y todo cerrado

muy mal el hotel calefaccion mala goteras en general restaurant cerrados , imposible volver un desastre
juan, 4-night trip
Verified

6/10 Good

Un poco descuidado el Hotel, en la parte del part hotel, la calefaccion no funciona bien. Tuvimos un problema con pagar con dolares inicialmente.
Daniel, 2-night trip
Verified

8/10 Very good

La habitación y el personal del hotel muy bien! El desayuno pocas alternativas y para personas con formas de alimentación tipo vegana y vegetariana sin posibilidades más allá de comer fruta
nathalia, 2-night trip
Verified

2/10 Poor

Exigo reembolso. pésima experiencia pieza infima

Pésima experiencia, impresentable todo lo que nos ocurrió para pagar más de 300 US por 1 habitación de 18 m2 en un hotel de 5 estrellas. Muy por debajo de las expectativas. La pieza muy chica para el alto valor. tv mala. me cambiaron a una pieza igual de pequeña y el aire acondicionado no funcionaba. De 3 tinajas solo 1 funcionaba, tuvimos que esperar 2 horas para que se desocupara. El desayuno pésimo, no había ninguna bollería o pastelería a la altura, solo galletas de champaña ordinarias y duras, por lo que no comi nada ya que no como nada salado al desayuno. Los baños del hotel sucios y con papel toilette en wc. Las paredes de los pasillos con baldes por las goteras.
Constanza, 1-night trip
Verified

10/10 Exceptional

E X C E L E N T E

Excelente. Muy amables, muy biennubicado, 0muy completo, hermoso.
Beatriz Dolores, 4-night trip