Enjoy Chiloé

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Enjoy Chiloé is a great choice for your beach stay in Castro. The indoor pool provides fun for everyone, and guests can also take advantage of a sauna. LA BARQUERA serves Argentinean cuisine and the bar is a great place to grab a drink. Other highlights at this luxurious hotel include a casino, a nightclub, and a snack bar/deli.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
The current price is $84
$84 total
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room Superior

A room with a bed, a TV mounted on the wall, and a window overlooking a body of water.

Double Room Superior

  • 34 sq m
  • Sleeps 3

View all photos for Superior Room, Non Smoking

In-room safe, desk, WiFi (free), bed sheets

Superior Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, Non Smoking

In-room safe, desk, WiFi (free), bed sheets

Standard Room, Non Smoking

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Non Smoking

In-room safe, desk, WiFi (free), bed sheets

Suite, Non Smoking

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | In-room safe, desk, WiFi (free), bed sheets

Presidential Room

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio | In-room safe, desk, WiFi (free), bed sheets

Studio

7.0 out of 10
Good
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Double Suite Superior

In-room safe, desk, WiFi (free), bed sheets

Double Suite Superior

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • Sleeps 3

View all photos for Junior Studio

Junior Studio | In-room safe, desk, WiFi (free), bed sheets

Junior Studio

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Bed

View all photos for Apartment

In-room safe, desk, WiFi (free), bed sheets

Apartment

  • 20 sq m
  • Sleeps 3

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About the neighborhood

Map
Ruta 5 Sur, 2053, Castro, Los Lagos, 5700000

What's nearby

  • Lillo Handicraft and Market Fair - 2 min drive - 2.0 km
  • Origenes - 2 min drive - 2.0 km
  • Plaza de Armas - 2 min drive - 2.1 km
  • Church of San Francisco - 2 min drive - 2.1 km
  • Costanera Castro - 3 min drive - 2.4 km

Getting around

  • Dalcahue (MHC-Mocopulli) - 32 min drive
  • Puerto Montt (PMC-Tepual) - 80.8 miles/130 km

Restaurants

  • ‪Descarriada - ‬3 min drive
  • ‪Travesia Restaurant - ‬3 min drive
  • ‪Café Blanco - ‬2 min drive
  • ‪Tsuki Sushi Bar - ‬18 min walk
  • ‪Hicamar Express - ‬19 min walk

About this property

Enjoy Chiloé

  • Enjoy Chiloé is a great choice for your beach stay in Castro. The indoor pool provides fun for everyone, and guests can also take advantage of a sauna. LA BARQUERA serves Argentinean cuisine and the bar is a great place to grab a drink. Other highlights at this luxurious hotel include a casino, a nightclub, and a snack bar/deli.

At a glance

Hotel size

    • 72 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An indoor pool
  • Casino
  • Full-service spa
  • Nightclub
  • 4 casino gaming tables
  • 30 casino slot machines
  • Casino VIP room
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Portable fan
  • Bathrobes and slippers

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

LA BARQUERA - This restaurant specializes in Argentinean cuisine. Open daily.
SOE - This bar specializes in international cuisine and serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Spa access is available for an extra charge of USD 5 per person per stay

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of USD 5 per person per stay
  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 10 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Enjoy Chiloé
Enjoy Chiloé Castro
Enjoy Chiloé Hotel
Enjoy Chiloé Hotel Castro
Enjoy Chiloe Hotel De La Isla Castro, Chile - Isla Chiloe
Enjoy Chiloé Hotel
Enjoy Chiloé Castro
Enjoy Chiloé Hotel Castro

Frequently asked questions

Does Enjoy Chiloé offer free cancellation for a full refund?

Yes, Enjoy Chiloé does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Enjoy Chiloé?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Enjoy Chiloé?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Enjoy Chiloé?

Yes, there's free self parking.

What are the check-in and check-out times at Enjoy Chiloé?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Enjoy Chiloé?

Yes, the 1076 square-foot casino features 30 slot machines and 4 gaming tables.

What is there to do at Enjoy Chiloé and nearby?

Enjoy Chiloé has a casino, a nightclub, and a spa, as well as an indoor pool and a garden.

Are there restaurants at or near Enjoy Chiloé?

Yes, LA BARQUERA offers Argentinean cuisine.

Does Enjoy Chiloé have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

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Reviews

Enjoy Chiloé Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

8.4

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool, hot tubs, and jacuzzi were great and enjoyable. (3 reviews)
  • The hotel's hot tubs and spa facilities were great and provided a pleasant experience. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

This hotel was great. Booked a suite and they upgraded us no extra charge. We asked to stay another night - to which they happily let us and we stayed in our upgraded suite. Amazing pool.. amazing hot tub. If we are ever back in Chile we will come here again. 10/10. Breakfast was amazing. View was amazing. Great hotel!
Verified review

8/10 Very good

Did not like ground floor rooms, no view, no air, no paint on walls or carpet on floor, thin walls, very noisy 😞 Higher floor had better views and were more spacious. Restaurants had little choice, having run out of most choices we made.
Verified review

10/10 Exceptional

Very nice property.
Verified review

10/10 Exceptional

One of the nicest hotels in that area. Very friendly staff. There was a construction going on upstairs and they started working on 7.10AM , that was the only negative thing for this hotel!
Verified review

10/10 Exceptional

Great views from the hot tub!

Everything was nice. Clean rooms and helpful staff. The spa is one of the reasons i stay at this property- although the steam was was not operational. I stayed there again a week afyer and it still was not functional. Overall a great stay.
Verified review

8/10 Very good

Amazing view, great food, friendly staff. Unfortunately the path to the grounds below the hotel was in disrepair and not accessible, and a few things seemed like they hadn't been updated or repaired recently. Overall a great experience, but a bit rough around the edges.
Verified review

6/10 Good

Maybe i came off season, little or no staff, installations looked worn. Not a place where you feel welcome.
Verified review

6/10 Good

I loved the view I hate de bad condition of the property. The hotel is in a bad condition and requires an adequate maintenance
Verified review

8/10 Very good

Our assigned room 210 had a problem with the spa pipes and made it unbearably hot. In addition the window was sealed so it could not be opened. This should have been fixed before assigning this room to any guest. In general it somehow represents a certain malaise in maintenance throughout the hotel. It seems a bit tired and needs upkeep. However, the location is wonderful and service is very good.
Verified review

10/10 Exceptional

Muy amable recibimiento, muy atento con todo el que hablamos, amamos el hotel con mi esposa! Ni hablar de la vista! La habitación una delicia y la cama riquísima!
Verified review

8/10 Very good

La cadena Enjoy se caracteriza por un alto nivel de infraestructura y hoteleria, sin embargo esta vez no fue de mi agrado en un 100%. Le pedí una habitación a mis hijas que trae cocina y era muy pequeña y sin gusto, además el aire acondicionado estaba dañado y con un ruido que era insoportable. Con el frío de Chiloe por supuesto que pedí un cambio y me cobraron la diferencia de precio (a precio rack) por otra habitación superior. Mi habitación, que era superior tenía muy buenas camas y ropa de cama, sin embargo pasó lo mismo con un aire acondicionado portátil. Se nota el edificio sin mejoras (no sé si mantenciones) del mismo que estuve hace años atrás… lo que más me molestó es que su plus son las tinajas y ahora cobran por su uso. Rescato la insuperable vista del hotel! Maravillosa!! El desayuno bueno, pero no el de antaño Enjoy …. En resumen bien, pero podría ser mejor!!
Verified review

10/10 Exceptional

Hotel está muy mal mantenido, las habitaciones no están muy limpias. Hay cantos donde se ve suciedad acumulada
Verified review

6/10 Good

Edificio sin mantenimiento, nos tuvimos que cambiar de habitación por que se puso a llover y empezó a salir agua del suelo, la habitación completa se inundó, desayuno muy básico, falta de personal
Verified review

10/10 Exceptional

Además de estos.buenos servicios, el personsl de recepcion muy amables y dispuestos a solucionar los requerimientos nuestros
Verified review

4/10 Fair

Buena paisajes.pero casi no hay visitas y menos servicio .es obvio.
Verified review

8/10 Very good

Halte sympa

détente après randonnées. Hôtel situé à l'arrière d'une salle de jeux, Casino. "ENJOY Chiloé" conception architecturale originale. Les couloirs d'accès aux chambres sont peints en gris anthracite, trés sombre et le sol peinture noire laquée, donnent l'aspect d'un parking. chambre confortable avec des rideaux noires petite fenêtre pour la notre ( chambre standard) au niveau zéro. restaurant avec vue sur le canal, au plein mer. Piscine agréable. Cause de pluie , nous n'avons pas profité des Jaccuzzi . Avec le soleil, cela doit être encore plus agréable. Salons trés séduisants.
Verified review

8/10 Very good

Nos quedamos una noche junto a nuestro hijo de un año… disfruto de las piscinas, jacuzzi y tinajas. Desayuno muy variado. La calefacción o aire acondicionado sonaba extraño y pasamos frío. Mejoraría la limpieza más profunda, pudimos encontrar algunas telarañas en rincones. Las tinajas deben ser reservadas y las personas no respetan el horario y el personal tampoco se preocupa de que las personas se retiren cuando ya es la hora. Además, personas se metian sin reservar. El segundo día quedamos sin tinaja a pesar de haber reservado y no había nadie en recepción.
Verified review

2/10 Poor

No quisieron cambiar la fecha de mi reserva Y cobraron el dinero Segun los términos y condiciones no hay reembolso no cambio de fecha Pero hay muchos Hoteles que tienen las mismas condiciones y cuando uno les pide que hagan una esepcion lo han echo . Les interesa más el dinero que los clientes
Verified review

4/10 Fair

En malas condiciones
Verified review

2/10 Poor

Muy mala experiencia en Enjoy castro. Primero llegué a una habitación extremadamente oscura ( ni con todas las lámparas encendidas subía la luz ) Pedí cambio de habitación( pagando la diferencia que no era menor ) Al lllegar a la segunda habitación, me doy cuenta que el frigobar no funciona, el teléfono para llamar a la recepción tampoco. En la pieza hacía mucho calor, cuando intento abrir la ventana, me doy cuenta que está bloqueada. Yo fui con mi mamá de 71 años para que descansara. Habían puesto una máquina de aire acondicionado, que sonaba muchísimo y era imposible dormir con ella encendida por el ruido. A la mañana siguiente el termómetro de la habitación, marcaba 29.6. Pedí retirarme una noche antes y no me autorizaron la devolución de mi dinero ( por haber hecho la transacción por acá ) lo único q me daban era un nuevo cambio de pieza ( mi mamá haciendo maletas una vez más. Y acarreando cosas por los pasillos ) Una muy mala experiencia, cero descanso.
Verified review

6/10 Good

La atención es buena. Me acomodaron en otra habitación, porque la que había reservado no estaba en buen estado. Pasillo frío, no funcionaba equipo de calefacción central, sólo aire acondicionado, el frío se colaba por la puerta. La nueva habitación tenía la temperatura ideal y muy buena vista. Pero se puede observar que no hay una buena mantención, ducha con sellos rotos y de diferentes tipos, con hongos y un sector cerca de la ventana con gotera. Las habitaciones no están aisladas y se escuchan los ruidos de los vecinos.
Verified review

8/10 Very good

Sugerencias para mejorar

Muy buen ubicado, poco cuidado de huéspedes por ingreso o en las noches o madrugada muy ruidosos Falta incluir hervidor en todas las piezas y frigobar equipado
Verified review

2/10 Poor

Mala mantencion y todo cerrado

muy mal el hotel calefaccion mala goteras en general restaurant cerrados , imposible volver un desastre
Verified review

6/10 Good

Un poco descuidado el Hotel, en la parte del part hotel, la calefaccion no funciona bien. Tuvimos un problema con pagar con dolares inicialmente.
Verified review

8/10 Very good

La habitación y el personal del hotel muy bien! El desayuno pocas alternativas y para personas con formas de alimentación tipo vegana y vegetariana sin posibilidades más allá de comer fruta