Kawilal Hotel

Property class: 3.5
Amatitlan hotel with spa and outdoor pool

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Kawilal Hotel is a great choice for a stay in Amatitlan. Guests can visit the spa to indulge in massages, facials, or body scrubs, and Fusion cuisine is served at Las Mengalas, which is open for breakfast, lunch, and dinner. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

A bedroom with a bed, a chair, a dresser, a stone wall, and a ceiling fan.

Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A hotel room with two beds, a television, a desk with a lamp, and a view of trees through large windows.

Superior Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

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$165 total
includes taxes & fees
Oct 26 - Oct 27
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About the neighborhood

Map
Avenida Puente de la Gloria, Riveras del Río Michatoya, Amatitlan, Guatemala, 1063

What's nearby

  • Teleférico - 18 min drive - 9.1 km
  • Mundo Petapa - 20 min drive - 20.2 km
  • Universidad del San Carlos de Guatemala - 22 min drive - 21.6 km
  • Teleferico de Amatitlan - 23 min drive - 12.3 km
  • La Aurora Zoo - 25 min drive - 25.2 km

Getting around

  • La Aurora Intl. Airport (GUA) - 53 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Taco Bell - ‬10 min drive
  • ‪Café Barista - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Mcdonald's - ‬4 min drive
  • ‪Taco Bell - ‬8 min drive

About this property

Kawilal Hotel

  • Kawilal Hotel is a great choice for a stay in Amatitlan. Guests can visit the spa to indulge in massages, facials, or body scrubs, and Fusion cuisine is served at Las Mengalas, which is open for breakfast, lunch, and dinner. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge.

At a glance

Hotel size

    • 18 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle*

Other information

    • Designated smoking areas (fines apply)

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Reviews

Kawilal Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.0

Location

8.8

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pools were warm, charming, and relaxing with different temperatures, perfect for a rejuvenating experience. (5 reviews)
  • The spa services, including massages and hot springs pool, were a highlight of the stay. (3 reviews)
  • The restaurant offered good food and excellent service. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Food
Restaurant
Spa
Room

Reviews

Verified review

10/10 Exceptional

The property is absolutely gorgeous and the staff is wonderful. On site restaurant is small but a decent amount to select from to eat. Rooms are clean and comfortable.
Verified review

10/10 Exceptional

Very satisfactory and looking forward to coming back.. excellent treatment.
Verified review

10/10 Exceptional

I would not have been able to afford staying at a place like this in the US or Europe. Just amazing amenities and attention to detail all around
Verified review

10/10 Exceptional

Keep up the good work.
Verified review

6/10 Good

We liked that it was clean and very friendly staff. We didn’t like the noise, not noise resistance room and the worst no AC!! It was hot and humid inside!
Verified review

4/10 Fair

We were disappointed with our stay and left early, forfeiting our second night because the noise was unbearable. The property photos are extremely misleading. Balconies appear to face a peaceful forest, but actually overlook a busy highway with constant traffic, loud mufflers, honking, barking dogs, and roosters crowing at all hours. We booked expecting a quiet, "spa-like" environment based on the listing, but relaxation or sleep was impossible. Furthermore, pre-trip communication was frustrating. The property ignored Expedia messages, forcing expensive international phone calls as they lack a WhatsApp contact. They also advertise thermal pools, but neglect to mention that locals can use the facilities. On a Tuesday, the pools were so overcrowded I couldn't find a chair. One of the pools were closed, and the remaining ones required an extra fee. Worse was the loud music played. This place could not be further from relaxing. The only enjoyable part of the stay was the steam rooms. While staff aren't responsible for outside noise, the listing must honestly reflect the setting. Management showed little concern for our issues.
Verified review

8/10 Very good

The service staff from the restaurant, as well as the st Teresita staff was amazing except for the reception at the hotel and the scheduling staff, Vanessa did a horrible job to make my service schedule and made everyone in the property to remake the schedule and had to stay on a longer hours to accommodate me and my mother so we could have the services as should. Also please make sure to have it offer a different menus of prices for Third party vendors such as booking with Expedia so there are no misunderstanding or False advertising and overcharges at the counter as it happen to me so the client can have a better way to organize and have the correct budget without surprises! Thank you
Verified review

6/10 Good

I’ve visited this hotel about five times with my family, and it has always been one of our favorites. It was my top choice because it offered peace, relaxation, and wonderful memories. But this time, I noticed some changes that made the experience less enjoyable. 1.The room didn’t meet the usual standards. The shower had very weak water pressure, and the safety box wasn’t working. I asked the lobby to open it, but no one followed up. The sink wasn't draining properly, but that was fixed the same day. 2.The jacuzzi wasn’t warm in the mornings like before, and I had to ask for adjustment every day. The chlorine smell was noticeably stronger, and the jacuzzi didn’t seem clean early in the morning. 3. Restaurant: The food was great, but service was very slow. One morning I waited over 30 minutes by the pool for someone to take my order and had to go to the restaurant to ask. I also had to follow up several times for basic requests. One night, I wanted to order a glass of wine, but they said they only had one glass left. When I asked if I could order a bottle instead, they said yes, which felt odd. I also saw another guest upset after being told there was no more wine, only to watch a staff member carry two glasses out for room service. The hotel still has charm and privacy, so I’ll likely return. But if service doesn’t improve, I may reconsider. It seems staff was reduced, which affected quality. I hope they address this and return to the high standards I’ve enjoyed in the past
Verified review

10/10 Exceptional

Great place to spend some family vacations. Good staff, really good breakfast option. The food (lunch and dinner) a little bit expensive.
Verified review

10/10 Exceptional

Amazing SPA, great service. Sauna and pools with different temperatures are so relaxing
Verified review

8/10 Very good

The spa services, breakfast is too slow and on weekends is too many kids
Verified review

6/10 Good

Located in a very noisy location
Verified review

10/10 Exceptional

Everything was great!
Verified review

10/10 Exceptional

Spa and nature all in one
Verified review

8/10 Very good

Good people, good service
Verified review

10/10 Exceptional

Beautiful pool and spa with thermal water! Only hotel guests are allowed to have use of the installations. The massage was amazing! I would love to go back
Verified review

8/10 Very good

I was checked in 3 o'clock, but I was less prepared and I was able to get into the room at 3:15.
Verified review

8/10 Very good

It was confortable but there was not an air conditioner and the day was a little bit hot ...I went for rest and in the morning there was a lot of noise from the street and I can hear everything...I will go back but just for the spa...the spa was incredible a 10/10
Verified review

8/10 Very good

Stannade bara 1 dag och hann inte bada så mycket. Poolerna var varma och charmiga.
Verified review

10/10 Exceptional

Las habitaciones son muy buenas, el desayuno estuvo muy bueno, las camas agradables, la atención del personal es muy buena. Solo se tiene que tomar en consideración el ruido de la calle en las habitaciones, es significativo especialmente durante el día.
Verified review

8/10 Very good

El lugar es espectacular con aguas termales por todos lados, nos encantó y cuenta con un área exclusiva para niños, la habitación es amplia, cómoda y relajante. Puntos de mejora: notamos presencia de humedad en la habitación y la refrigeradora no funcionaba. Por otro lado, los precios del restaurante son bastante elevados y la calidad de la comida no justifica el precio.
Verified review

2/10 Poor

Fue una experiencia malísima, habitación lleno de zancudos. cama también todo húmedo. Nos decimimos salir 8pm
Verified review

10/10 Exceptional

Excelente lugar para relajarse

Un bonito lugar para relajarse. Buena comida y servicios de spa
Verified review

6/10 Good

Habiamos pedido de cenar antes de las 8, para las 10 preguntamos que qué era lo que estaba pasando con la cena... a lo que contestaron que nunca se hizo la orden y que no podian hacer nada por nosotras, y asi nos quedamos sin cenar :(
Verified review

8/10 Very good

El hotel es lindo y pequeño, ideal para ir en pareja. Se encuentra en medio de Amatitlán, el día que nos quedamos había fiesta en la calle de enfrente y se escuchó la música hasta el amanecer.