Hotel Caroline, near Vienna State Opera, offers a serene retreat with a garden and sauna. Unwind in the gym or stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Quartier Belvedere (Arsenalstraße) Station - 19 min walk
Laxenburger Straße/Gudrunstraße Tram Stop - 2 min walk
Leebgasse/Siccardsburggasse Tram Stop - 5 min walk
Keplerplatz U-Bahn - 5 min walk
Restaurants
Öncü Döner - 5 min walk
Castillo - 6 min walk
McDonald's - 5 min walk
Cezve Cafe - 6 min walk
Günay Restaurant - 5 min walk
About this property
Hotel Caroline
At Hotel Caroline, you'll be just a 5-minute drive from Vienna State Opera and Belvedere. A fitness center, a sauna, and a garden are other highlights. The helpful staff and nice bathrooms get good marks from fellow travelers. Public transportation is just a short walk: Laxenburger Straße/Gudrunstraße Tram Stop is steps away and Leebgasse/Siccardsburggasse Tram Stop is 5 minutes.
At a glance
DONE
Hotel size
76 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets stay free
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 15 per night)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 1892
Safe-deposit box at front desk
Garden
Fitness center
Sauna
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Home comfort
Minibar
Sleep well
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 9.50 per person
Children & extra beds
Rollaway beds are available for EUR 18.0 per night
Parking
Self parking costs EUR 15 per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.
Also known as
Caroline Vienna
Hotel Caroline
Hotel Caroline Vienna
Hotel Caroline Hotel
Hotel Caroline Vienna
Hotel Caroline Hotel Vienna
Frequently asked questions
Does Hotel Caroline offer free cancellation for a full refund?
Yes, Hotel Caroline does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Caroline?
Yes, pets stay free. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Caroline?
Yes. Self parking costs EUR 15 per night.
What are the check-in and check-out times at Hotel Caroline?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Caroline?
No, this hotel doesn't have a casino, but Casino Wien (5-min drive) is nearby.
What is there to do at Hotel Caroline and nearby?
Hotel Caroline has a sauna and a fitness center, as well as a garden.
What's the area around Hotel Caroline like?
Hotel Caroline is a short 2-minute walk from Laxenburger Straße/Gudrunstraße Tram Stop and 18 minutes' walk from Swiss Garden.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
7.8
Location
9.2
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, good, and fantastic with many choices and varied options. (31 reviews)
The fitness facility was well-equipped and impressive with a relaxation room attached. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bathroom
Bus
Location
Walking
Airport
Subway
Bar
Reviews
Verified
10/10 Exceptional
Apr 16, 2026
Clean room, conveniently located.
Patricia
Patricia, 4-night trip
Verified
8/10 Very good
Jan 22, 2026
Hotel was clean, service and breakfast was good. However, street noise, especially from tram depot over the street was somewhat disturbing during the night.
Uku
Uku, 4-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Wonderful room, spacious, comfortable bed.
Sharon
Sharon, 3-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Good service for value
Talita
Talita, 1-night trip
Verified
6/10 Good
Sep 20, 2025
This hotel was easily accessible from the main train station and very close to the underground transport system.
Jacquelyn
Jacquelyn, 1-night trip
Verified
10/10 Exceptional
Dec 11, 2025
I really liked the hotel. Everything was good, the staff were friendly, the breakfast was nice, and the room was of average cleanliness. There were some hairs on the floor and on the bed, which bothered me a little, but everything else was fine. It’s also close to the train station.
Seda
Seda, 2-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Beautiful inside, nice view, lots of windows, comfortable bed, staff was great. Area outside was just a touch dodgy, with a relatively unoccupied street surrounding a sign that just says "Hotel", leaving patrons a little less certain.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Nov 8, 2025
Room very clean. A large room and nice bathroom.
Mary
Mary, 1-night trip
Verified
10/10 Exceptional
Jul 22, 2025
Excellent breakfast!
Kentaro
Kentaro, 2-night trip
Verified
10/10 Exceptional
Oct 4, 2025
Very clean and nice hotel with polite and helpful staff. Breakfast was great. Just a couple of blocks from the subway, so quick and easy access to Old Town area. I felt safe walking with our group.
Ronda
Ronda, 1-night trip
Verified
10/10 Exceptional
Sep 7, 2025
Beautiful room. Very helpful staff. Good breakfast, many and varied dining options nearby.
David
David, 3-night trip
Verified
10/10 Exceptional
Jun 27, 2025
Wonderful front desk staff & nice, simple accommodation. Very close to the train station & many buses
Anna
Anna, 2-night trip
Verified
10/10 Exceptional
Jul 18, 2025
Great hotel on the outskirts of Vienna
Lovely hotel, great location for trams and buses into the heart of Vienna. Fabulous pizza restaurant next door.
Deborah
Deborah, 3-night trip
Verified
10/10 Exceptional
Jul 29, 2025
Very good breakfast
MIKYOUNG
MIKYOUNG, 3-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Thanks to the staff
Talal
Talal, 1-night trip
Verified
10/10 Exceptional
Oct 13, 2024
Breakfast buffet was really good.
JESUS JAVIER
JESUS JAVIER, 5-night trip
Verified
10/10 Exceptional
Oct 12, 2025
The room is sparkling clean and the bed, pillows and linens are very comfortable. Had a good night's sleep. The breakfast was excellent, lots of choices, and the staff are very helpful and accommodating. There is free public transportation available to go around the city if you register with the hotel. Would highly recommend this hotel
CARMENCITA
CARMENCITA, 1-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Inside the hotel is modern and clean, the room was a good size with plenty of places to put things, and I found it one of the quieter hotels I've stayed in. I had a friendly welcome and reception is always manned and staff helpful. Located a short walk from a tram stop to Hauptbahnhof or Belvedere (route O), or U-bahn to the Hauptbahnhof, Karlsplatz/Oper, Stephansplatz (U1) the location is convenient, although didn't feel like the best of areas, especially at night. I would recommend this as a place to stay in Vienna.
Caroline
Caroline, 4-night trip
Verified
10/10 Exceptional
Jul 9, 2025
The room was modern and clean, so it was a good value. The front desk staff was helpful with giving directions for using public transportation to get to attractions. I would stay there again.
Lachlan
Lachlan, 2-night trip
Verified
10/10 Exceptional
Sep 22, 2024
Easy check in with English speaking staff, hotel facilities, gym/spa/breakfast etc were great. Really clean & modern hotel…..would definitely stay again.
Ian
Ian, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2025
7th Visit to Vienna
5 minutes to U1 Kepler Pl. Very convenient location & quiet. Excellent breakfast.
MASAO
MASAO, 1-night trip
Verified
10/10 Exceptional
Oct 25, 2023
Friendly, helpful staff, decent breakfast, good location for public transportation, walking distance to the central station.
huayan
huayan, 2-night trip
Verified
10/10 Exceptional
May 10, 2024
Great room, friendly and efficient staff
Verified traveler
1-night trip
Verified
10/10 Exceptional
Sep 18, 2025
The Hotel and staff are great... Close to the Subway which is great, but the subway closes at 12 Sun-Thurs... Not the Hotel's issue. Parking is great, close by and safe. Hotel Caroline is excellent for it's price range. I thank the staff
christopher
christopher, 2-night trip
Verified
10/10 Exceptional
Sep 27, 2024
Good quality, reasonably priced hotel
Comfotable & very clean hotel at a reasonable price. Good breakfast in mdern ding room.