Convenient, very safe location right in the middle of all the action. Property is older--torrential rain during my stay led to roof leaks in the hallways/landings with buckets catching the water. Breakfast was minimal, some croissants and toast. Stairs are steep, no elevators.
Security is excellent as front door is always locked. Staff are very friendly and eager to assist the hotel guests. I did notice the wood floor in the room was very dirty, as after walking just a dozen steps or so the bottoms of my feet were black. Also, during the shower, the hot water would just randomly turn off (I don't mean turn cold, I mean turn OFF completely) and then 2 minutes later turn back on. This happened 3 times during one shower.
Overall, I would say this is a fair value for the money, given the location and the helpfulness of all the front desk staff. Despite the few flaws, I would still stay here again in the future and would recommend this to travelers who want a good deal in the heart of all the action without spending a fortune. Note that the neighborhood is very noisy (not the fault of the hotel of course) so if you are a light sleeper, this area of Palermo could be a problem. The hotel guests themselves were all respectful and quiet.
