In the heart of Anderlecht, Hotel Phenix welcomes you with its cozy coffee shop/cafe and convenient in-room WiFi. Enjoy express check-in, tour/ticket assistance, luggage storage, valet parking for a seamless stay. With a 24-hour front desk and smoke-free premises.
Constant Vanden Stock Stadium - 17 min walk - 1.5 km
Astrid Park - 17 min walk - 1.5 km
Erasmus House - 4 min drive - 1.9 km
UP – Circus & Performing Arts - 5 min drive - 2.7 km
La Grand Place - 13 min drive - 5.8 km
Getting around
Brussels Airport (BRU) - 28 min drive
Charleroi (CRL-Brussels South Charleroi) - 45 min drive
Antwerp (ANR-Antwerp Intl.) - 53 min drive
Groot-Bijgaarden Station - 4 min drive
Anderlecht Station - 5 min drive
Brussels-West Station - 27 min walk
Aumale Station - 21 min walk
Meir Tram Stop - 22 min walk
Saint Guidon Station - 22 min walk
Restaurants
Burger King - 3 min drive
youwok - 17 min walk
EXKi - 17 min walk
Pick Quick - 17 min walk
Le Declic - 13 min walk
About this property
Hotel Phenix
Hotel Phenix puts you within a 10-minute drive of Tour & Taxis and Brussels Christmas Market. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Also, Atomium and Avenue Louise are within a short drive.
At a glance
DONE
Hotel size
42 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:30 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured onsite valet parking (EUR 15 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
Coffee shop
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.60 per room, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 10 per person
Parking
Secured valet parking costs EUR 15 per day with in/out privileges
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
National rating
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.
Also known as
Hotel Phenix Brussels
Phenix Brussels
Hotel Phenix Hotel
Hotel Phenix Brussels
Hotel Phenix Hotel Brussels
Frequently asked questions
Does Hotel Phenix offer free cancellation for a full refund?
Yes, Hotel Phenix does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Phenix?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Phenix?
Yes. Valet parking costs EUR 15 per day.
What are the check-in and check-out times at Hotel Phenix?
Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is 11:30 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Phenix?
No, this hotel doesn't have a casino, but Grand Casino Brussels (10-min drive) is nearby.
What is there to do at Hotel Phenix and nearby?
Have fun during the warmer months with activities nearby such as hiking.
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Reviews
Hotel Phenix Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
5.8
Location
7.6
Staff & service
7.0
Property conditions & facilities
Popular mentions
Air conditioning
Service staff
Room
Reviews
Verified
10/10 Exceptional
Jul 30, 2025
I stayed in this hotel for a night with my family. I had a great stay here, the room was beautiful with two rooms and a dining /sitting area as well as a large and clean bathroom. The staff at the service was very helpful and supportive. I would recommend this hotel to anyone.
Santhosh
Santhosh, 1-night trip
Verified
10/10 Exceptional
Jul 29, 2024
Staff really gentle and ready to any situation you appears with. Wonderful stay
Danilo
Danilo, 4-night trip
Verified
10/10 Exceptional
Aug 6, 2023
All staff were polite and helpful.
The breakfast was AMAZING.we have fresh croissants .
Excellent location
Musao Mary
Musao Mary, 3-night trip
Verified
10/10 Exceptional
Jan 13, 2024
Clean and convenient location in many aspects urbals.
Jorge
Jorge, 2-night trip
Verified
8/10 Very good
Jul 17, 2025
Very pleasant stay. Clean, good vreakfast , near bus routes.
I took bus and dott bike, scooters. LIME will not working leaving that area.
Hector
Hector, 2-night trip
Verified
8/10 Very good
Jul 28, 2025
Not a bad stay
Staffs are friendly. Especially the guy working on the day we checked in in the afternoon. Lovely breakfast but price should reduce. Quiet location for a good sleep. However not many shops and eateries around to choose from. Clean room and bed. No aircon but at least there is a small fan provided.
Verified traveler
4-night trip
Verified
8/10 Very good
Sep 20, 2024
Nice clean single room. Facilities ok
Lance
Lance, 1-night trip
Verified
6/10 Good
May 14, 2024
Okay for short stay. Very small room and shower. Suitable for the price. Friendly staff. Not close to center of the city but available bus and metro to reach the city center.
shahed
shahed, 2-night trip
Verified
2/10 Poor
Oct 2, 2024
I will never recommend it place, Also the area is not safe at all. Very dogy area
Sadiye
Sadiye, 2-night trip
Verified
6/10 Good
Jun 19, 2025
Reception really kind and helpful. 20 euros to park your car in an underground car park above a supermarket ( about 500 metres away). Road outside free but did not look safe. Room was tiny and hardly room to get round the beds. Beds were clean and had a good sleep. Room really hot but did have a fan which helped. Wet room style bathroom but mould above the shower.
Jen
Jen, 1-night trip
Verified
4/10 Fair
Apr 26, 2025
No kettle in room. Extremely, Disappointed
No coffee or tea in the room like all hotels ive been too.
The bathroom (wetroom) super slippery, required a bathroom mat.
Also we had to use towels on the floor to block off the bathroom as water was everywhere
One night, we put the sign out for new sheets and new towels, and this wasnt done, so my husband had to go downstairs and get new towels.
2 pillows are preferred, as watching the television was uncomfortable
Not sound proof rooms, we could hear everything outside of the room, including doors banging constantly
Overall the staff were helpful, the location was perfect. We lo es ghat we could walk to the bus stop and it wasnt too far
natalia
natalia, 4-night trip
Verified
10/10 Exceptional
Nov 25, 2025
Very good to stay next time
Marian
Marian, 1-night trip
Verified
8/10 Very good
Nov 24, 2025
I'm happy to stay to this hôtel staff and everything is very clean and propre in my next trip to bring my family next time thanks
Marian
Marian, 1-night trip
Verified
10/10 Exceptional
Aug 1, 2025
Nice stay
Priya
Priya, 1-night trip
Verified
6/10 Good
Jul 30, 2025
Related to price was my stay to my satisfaction.
Hans
Hans, 2-night trip
Verified
4/10 Fair
Aug 4, 2025
Far from city
Good for solo traveler
Tony
Tony, 4-night trip
Verified
8/10 Very good
Feb 6, 2024
i like the hotel
Ihsane
Ihsane, 3-night trip
Verified
6/10 Good
Oct 22, 2025
Alright
It is a bed that allows sleep - serves its purpose.
Cameron
Cameron, 1-night trip
Verified
10/10 Exceptional
Apr 5, 2023
Good value stay
Good value for money, clean and tidy. Staff helpful and polite, very accommodating. Enjoyed breakfast.
George
George, 2-night trip
Verified
10/10 Exceptional
Mar 17, 2024
Is very Nice
Abderramane
Verified
10/10 Exceptional
May 21, 2023
Far from transportation
Room was great and stay was good. About a 20 min walk from the metro or could take the bus to the metro.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Oct 2, 2023
It was ok
goar
goar, 2-night trip
Verified
10/10 Exceptional
Jan 8, 2025
Good
Seraphin
Seraphin, 1-night trip
Verified
8/10 Very good
May 26, 2023
Convenable
Kossi Mawulikplim
Kossi Mawulikplim, 4-night trip
Verified
6/10 Good
Sep 12, 2025
liveable.
Room is showing wear and tear, with dodgy door handles. broken toilet seat. Shower still has used shampoo packets, hair. Unsure how much of a clean the room gets. Liveable, but not the best. leaves a lot to be desired.