Check-in start time: noon; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay free (dogs only, 1 total, up to 44 lbs per pet)
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Concierge services
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Communal living room
An outdoor pool
Reception hall
Room amenities
Home comfort
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Stay connected
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: MXN 1000 per accommodation, per stay
Pets
Pet deposit: MXN 300 per night
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Frequently asked questions
Is there a pool at HOTEL THE Q?
Yes, there's an outdoor pool.
Are pets allowed at HOTEL THE Q?
Yes, dogs stay free, with a limit of 1 total and maximum weight of 44 lbs per pet. A deposit of MXN 300 per night is required.
Is parking offered on site at HOTEL THE Q?
Yes, there's free self parking.
What are the check-in and check-out times at HOTEL THE Q?
Check-in start time: noon; Check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at HOTEL THE Q and nearby?
HOTEL THE Q has an outdoor pool.
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