Hotel Waterfall

Property class: 3
Hotel with 2 restaurants, near Gurney Plaza

Choose dates to view prices

Hotel Waterfall puts you just a 5-minute drive from Gurney Drive and Gurney Plaza. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Also, KOMTAR and Queensbay Mall are within a short drive.

Reviews

6.6 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities
The current price is $31
$39 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a TV, a window with curtains, and a small refrigerator.

Deluxe Room, 1 Double Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a television, a bedside table with a phone, and an air conditioning unit on the wall.

Superior Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Deluxe Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Family Deluxe Room

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

A hotel room with two beds, a TV, a desk, and a window with curtains.

Deluxe Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
160 Jalan Utama, George Town, Penang, 10450

What's nearby

  • Arulmigu Balathandayuthapani Temple - 10 min walk - 0.9 km
  • One-stop Midlands Park Centre - 10 min walk - 0.9 km
  • Gurney Plaza - 17 min walk - 1.5 km
  • Gurney Paragon - 19 min walk - 1.6 km
  • Gurney Drive - 2 min drive - 2.0 km

Getting around

  • Penang Intl. Airport (PEN) - 32 min drive
  • Penang Sentral - 34 min drive
  • Tasek Gelugor Station - 37 min drive

Restaurants

  • ‪海味 - ‬5 min walk
  • ‪Ladang Oasis - ‬2 min walk
  • ‪Mellow Cup Cafe - ‬4 min walk
  • ‪Jaya - ‬1 min walk
  • ‪Dim Sum Cha Yun 点心茶园 - ‬2 min walk

About this property

Hotel Waterfall

  • Hotel Waterfall puts you just a 5-minute drive from Gurney Drive and Gurney Plaza. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Also, KOMTAR and Queensbay Mall are within a short drive.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 48 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

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Reviews

Hotel Waterfall Reviews

6.6

Good

6.6

Cleanliness

7.0

Location

7.0

Staff & service

6.2

Property conditions & facilities

Reviews

Verified review

6/10 Good

Good service by the staffs.
Verified review

8/10 Very good

This hotel is located very close to the botanical gardens and a national park. They are beautiful and worth the trip. The staff were great.
Verified review

6/10 Good

2 night at Hotel Waterfall

Air condional at first room not working, then the counter agrees to change a new one for us, but the air conditional leaking
Verified review

8/10 Very good

Semuanya ok dan memuaskan
Verified review

8/10 Very good

Værelset var dejligt størrelse og meget rent. Personalet var hjælpsomme, men wifi’et på værelset var ikke så godt
Verified review

6/10 Good

hotel was ok, but i checked in at night (the staff not really friendly) but it's fine i guess because i booked on 31 dec, i know how it feels to work in new year's eve (maybe not in the mood to work :) ) but the thing that make me difficult = it was no towel (not sure it's since beginning or it just started due to covid-19 pandemic)
Verified review

10/10 Exceptional

I am usng a wheelchair and my room was OKU-friendly. My special thanks for staff - Mr. James, very helpful.
Verified review

2/10 Poor

Construction which was ongoing was big minus, there were insects in the bathroom. Wifi was so-so
Verified review

10/10 Exceptional

baik dan selesa
Verified review

8/10 Very good

Very good value for money. Friendly and efficient staff.
Verified review

8/10 Very good

Near by temple
Verified review

6/10 Good

Hotel in town

It’s a nice ‘no frills’ hotel It would be better if they provide a few sachets of tea or coffee in the rooms
Verified review

4/10 Fair


Verified review

2/10 Poor

We were given 3 very rundown family rooms with air-con not working, door cannot open easily which need male adult to pull inwards. One of the room with reflecting sound by door never close properly according to the hotel staffs. The corridors of the hotel rooms are so humid that can be suffocated. The staffs mentioned that we have booked the old wing which internet posting did not mentioned old wing or new wing of this hotel. Reception staffs are rude and no patience. The manager, Mr Ow tried his best to settle us with New Wing but need to top up even though we are offered to downgrade to one standard and deluxe room with additional mattress not extra bed. The reception refused to give us a bill stated what are the top up in details. They just issued a standard payment voucher stated upgrading rooms. This is cheating. This hotel cannot rate at 3 stars. No amenities around the hotel.
Verified review

8/10 Very good

I was not inform regarding the closing of restaurant. I was hoping they inform me before my check in. Thank you.
Verified review

8/10 Very good

Good Value, I would stay again

Front desk staff helpful and speak English well. Room was large and bright. Cleaning staff very good. TV reception not good. There is an excellent cafe around the corner called DoubleShot. Can walk from hotel to the Botanic Gardens in around 12 minutes. Can also walk to shopping centres on Gurney Drive in around 18 minutes. Overall, I would stay in this hotel again. Good value for standard room
Verified review

10/10 Exceptional

Great location, walk distance 20 min to Botanic Garden
Verified review

8/10 Very good

Carpark Issue

Just a little inconvenience for carpark issue, the rest was fine.
Verified review

10/10 Exceptional

Nice to stay because for old people they can go to temple it's near.
Verified review

6/10 Good

average hotel

average hotel. not too bad to stay
Verified review

4/10 Fair

Bising pasal berdekatan dengan jalan
Verified review

4/10 Fair

الفندق يحتاج إلى صيانة

الغرف أقل مستوى مما تظهر عليه في الصور
Verified review

8/10 Very good

hotel yg sesuai untuk percutian keluarga

sangat menyelesakan . Penyambut tetamu yang peramah . selain itu, keadaan bilik yang sesuai untuk percutian keluarga . Pada waktu malam , keadaan sangat menenangkan . Kelemahannya cuma WIFI . ENJOYY !!!! ^_^
Verified review

6/10 Good

Wifi connection is weak and the first check in day was unable to connect. Meanwhile, the door seems like broken and need to push hard when open & close the door. Overall is ok.
Verified review

2/10 Poor

악평하는 것 아닙니다. 가격이 안맞다면 차라리 익스피디아에 올리지 마세요.

1) 먼지는 뭉치로 몰려다닙니다 2) 침대보 안갈고 그대로 사용합니다. 4일동안! 3) 청소담당 중국여자는 욕이나 하고 다닙니다