Haven Hotel

Property class: 4
Poole beachfront hotel with restaurant and bar/lounge

Choose dates to view prices

Haven Hotel is a great choice for your beach stay in Poole, putting you near activities like windsurfing, water skiing, and kayaking. The indoor pool provides a splash of fun, and guests can also take advantage of a sauna and a steam room. The Point Restaurant is open for lunch and dinner and offers ocean views. A bar/lounge, a seasonal outdoor pool, and a terrace are other highlights. The helpful staff and location get great marks from fellow travelers.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
The current price is $133
$159 total
includes taxes & fees
Oct 28 - Oct 29

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, Balcony, Harbor View

A hotel room with a large bed, a desk, a chair, a wardrobe, and a view of the sea through the windows.

Double Room, Balcony, Harbor View

7.8 out of 10
Good
(11 reviews)
  • Harbor view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room, Sea View

A hotel room with a large bed, a desk, two chairs, a TV, and a window with a view.

Double Room, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A hotel room with a large bed, two bedside lamps, a painting on the wall, and a bathroom visible through an open door.

Double Room

7.0 out of 10
Good
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

A hotel room with a bed, bedside table, lamp, and a view of the outside balcony.

Single Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony, Sea View

A hotel room with a large bed, a nightstand, a lamp, a chair, and a view of the sea through a sliding glass door.

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(16 reviews)
  • Sea view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Courtyard View

A hotel room with a large bed, bedside lamps, a desk with a chair, a mirror, and a window with curtains.

Economy Double Room, Courtyard View

7.4 out of 10
Good
(17 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and two armchairs.

Deluxe Double Room

7.4 out of 10
Good
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Pet friendly
  • Parking available
  • Free WiFi
8.2 out of 10, Very good, 1,002 reviews
The price is $61
$87 total
includes taxes & fees
Nov 22 - Nov 23
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About the neighborhood

Map
161 Banks Road, Poole, England, BH13 7QL

What's nearby

  • Sandbanks Beach - 4 min walk - 0.4 km
  • Studland Beach and Nature Reserve - 5 min walk - 0.5 km
  • Dorset National Landscape - 5 min walk - 0.5 km
  • Shell Bay Beach - 10 min walk - 0.9 km
  • Canford Cliffs Beach - 4 min drive - 2.0 km

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 35 min drive
  • Swanage Herston Halt Station - 13 min drive
  • Parkstone Station - 19 min drive
  • Branksome Station - 20 min drive

Restaurants

  • ‪Rockwater - ‬7 min drive
  • ‪Rick Stein Sandbanks - ‬10 min walk
  • ‪The Sandy Salt Pig - ‬10 min drive
  • ‪Rockfish - ‬13 min drive
  • ‪Baffi Pizza - ‬5 min drive

About this property

Haven Hotel

  • Haven Hotel is a great choice for your beach stay in Poole, putting you near activities like windsurfing, water skiing, and kayaking. The indoor pool provides a splash of fun, and guests can also take advantage of a sauna and a steam room. The Point Restaurant is open for lunch and dinner and offers ocean views. A bar/lounge, a seasonal outdoor pool, and a terrace are other highlights. The helpful staff and location get great marks from fellow travelers.

At a glance

Hotel size

    • 84 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (GBP 10.00 per night)
    • Onsite parking limited
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

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Reviews

Haven Hotel Reviews

8.0

Very Good

8.4

Cleanliness

9.2

Location

8.2

Staff & service

7.2

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's beach location is a major highlight, with direct access to the beach and stunning views. (29 reviews)
  • Breakfast was described as very good, lovely, tasty, and had a wide variety of choices. (42 reviews)
  • The restaurant served excellent food with a wide variety of choices and the staff were very friendly and attentive. (26 reviews)
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Popular mentions

Room
Service staff
Location
Breakfast
View
Food
Bar
Restaurant
Bed
Spa

Reviews

Verified review

8/10 Very good

Great location on the beach
Verified review

8/10 Very good

Great location, lovely staff, really good value
Verified review

8/10 Very good

Couldn’t fault the staff or amenities had a lovely week there , views beautiful.
Verified review

8/10 Very good

very clean but needs new bath staff very good breakfast good balcony lovley
Verified review

10/10 Exceptional

Fabulous location, friendly staff, great ameneties
Verified review

8/10 Very good

Good food and friendly staff
Verified review

10/10 Exceptional

The Hotel has an absolutely unrivalled location.Views are incredible. I was saddened to hear of the uncertainty of its permanence but the building does require some refurbishment. Staff were excellent and room comfortable with stunning sea view. A suggestion.... it's not a Commercial Hotel so why start your breakfast service at 7am.a far better time for guest..and hotel would be 8am till 10:30.
Verified review

10/10 Exceptional

Best weekend ever. Brilliant location and views. Will definitely be returning.
Verified review

10/10 Exceptional

I found this hotel charming. Bit frayed around the edges - bathroom dated and whole place could do with a makeover. However the views, location and staff were outstanding and I would definitely go back again
Verified review

10/10 Exceptional

Lovely location and very well maintained older style hotel. Breakfast was very good.
Verified review

10/10 Exceptional

Despite mixed reviews we have nothing but praise for this hotel and its staff. The location and views were wonderful. The room was clean, the staff were friendly and the food in the restaurant and breakfast was excellent. Yes, the hotel is a bit tired and dated but fully understand why with the continuous battle for it to remain open and not be developed into flats. That must be worrying for all staff, but I could not fault them one bit on their service and attitude. Please let this hotel remain here and invest in its future for people to come and stay for many more years to come.
Verified review

10/10 Exceptional

Exceptional staff, fabulous hotel and pool. Lovely breakfast
Verified review

8/10 Very good

Had a lovely stay. The staff were friendly and helpful.
Verified review

8/10 Very good

Our room was lovely and spotlessly clean but our bathroom was tired and dated and lacked anywhere to put our own items. However, the hotel’s situation was stunning and worth every penny of the cost. The wonderful scenery and views as well as a great sized heated pool with immediate access to a beautiful beach meant that there was really no need to leave the hotel.
Verified review

10/10 Exceptional

The hotel room with a sea view was great. We loved sitting on our balcony watching the boats go by and going to sleep with the sound of the washes. The hotel was in an excellent location. The staff were extremely helpful and friendly and the food in restaurant was superb.
Verified review

10/10 Exceptional

everything was perfect this is our 4th stay and will not be our last, but on a negative and we did ask for a budget room but it still cost 164 pounds and there was plenty of room but the windows looked out at a wall no air we used the small fan provided no natural light very dark sorry to complain but i think the over all feel of the hotel out ways the problem of the room 107. The food, staff and the beautiful location fantastic.
Verified review

8/10 Very good

The cleaning staff for our room were very efficient, we also had a lovely swan towel arrangement in our room for our anniversary, unfortunately the hotel staff did not remember to have the bubbly waiting in our room that my husband had organised, but they brought it up promptly after my husband reminded them. Our room was a lovely size and a wonderful view from the balcony. The breakfast was very good with lots of variety and I was able to order poached eggs. The evening meal was not so good, our order came late, my potato was cold, the starters were microscopic and on the whole, not good value for the money.
Verified review

6/10 Good

This hotel is a real let down, but you cannot beat the views.
Verified review

8/10 Very good

First room was not nice asked to move paid £30 for upgrade much nicer. Breakfast and facilities very nice !! Staff generally pleasant and helpful. But manager very somber faced and stressed scary to approach when telling him restaurant food was not acceptable. Evening food very pricey compared to Rick Stein where for same price much better quality and quantity :( Breakfast lovely but don’t think I would eat here for evening meal
Verified review

8/10 Very good

Perfect location right on Sandbanks beach and easy to park. Can jump on the chain ferry just outside and walk along Studland beach too. Love the outside heated pool. We stayed in a budget double room which is great value. The room was clean and comfortable it just didn't have a view which was fine. We had dinner at the hotel in the evening which was very disappointing as the menu was nothing like what we had seen online. Breakfast was ok although items ran out fast and were not replaced very quickly.
Verified review

10/10 Exceptional

All the staff that we came into contact with were all very polite and very friendly.it certainly makes a difference.we didn't want to leave.
Verified review

10/10 Exceptional

The Haven is in a wonderful position at the entrance to to Poole Harbour. Staff are welcoming and friendly, the rooms are comfortable and the whole hotel is clean. Did not eat there this trip but only because the are some many restaurants to try locally in and around Poole.
Verified review

4/10 Fair

Location is excellent and the staff are helpful However attention needs to be be made in regards to the property and rooms. That being said we will be back.
Verified review

8/10 Very good

Great location with out outstanding sea views. . Breakfast very good. Room was clean. Bathroom needed to be updated with improved shower . Pleasant, helpful staff.
Verified review

10/10 Exceptional

We had such a lovely stay at the Haven Hotel. The location is stunning & you feel like you could be anywhere in the world. The room we stayed in had an amazing view, a comfy bed & a big bathroom. The only slight negative if we had to find one would be that the shower wasn’t very powerful. The outdoor pool was great & everywhere was very clean. It was great to have easy parking onsite. The hotel breakfast was lovely with a wide variety of choice & all members of staff we had contact with were very polite, friendly & couldn’t do enough to help make our stay wonderful. The Haven Hotel is very peaceful as long as you don’t mind the sounds of the sea & the chain link ferry soothing you to sleep. The stunning views extended to the bar area & the restaurant. We will definitely be back - thank you for a brilliant stay!