Hakuba Highland Hotel

Property class: 3
Hakuba ski-in/ski-out hotel with spa and free ski shuttle

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With ski-in/ski-out access, Hakuba Highland Hotel allows you more time for sledding, plus you'll be just a 5-minute drive from Hakuba Happo-One Ski Area. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include a health club, a fitness center, and a sauna. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free ski shuttle
  • Ski rentals
  • Ski storage
  • Ski passes
  • Health club
  • Sauna

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Twin Room

A hotel room with two beds, a desk with a mirror, a nightstand with a lamp, and a wooden door.

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite Twin Room

A hotel room with a bed, a sofa, a round table with chairs, and two air conditioning units on the wall.

Suite Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Semi Western-style Room

A hotel room with a bed, a desk, a chair, a small stool, a mirror, and a view of greenery outside.

Semi Western-style Room

  • Sleeps 4

View all photos for Standard Mountain View Twin Room Upper Floor

A hotel room with two beds, a TV, a heater, a window with a view, and a lamp.

Standard Mountain View Twin Room Upper Floor

  • Sleeps 3
  • 2 Twin Beds

View all photos for Garden View Semi Western-style Room Upper Floor

A hotel room with two beds, a sofa, a table, and a view of greenery through the windows.

Garden View Semi Western-style Room Upper Floor

  • Sleeps 5

View all photos for Mountain View Semi Western-style Room Upper Floor

A hotel room with two beds, a desk, a chair, and a window with a mountain view.

Mountain View Semi Western-style Room Upper Floor

  • Sleeps 5

View all photos for Standard Mountain View Twin Room Lower Floor

A hotel room with two beds, a TV, a desk, and a view of mountains.

Standard Mountain View Twin Room Lower Floor

  • Sleeps 3
  • 2 Twin Beds

View all photos for Budget Garden View Twin Room

A hotel room with two beds, a desk, a chair, a lamp, and a window with a view of trees.

Budget Garden View Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Non-smoking Western-style Twin Room East Forest Side

A hotel room with two beds, a TV, a desk, a window with curtains, a mirror, and a bedside lamp.

Non-smoking Western-style Twin Room East Forest Side

  • Sleeps 4

View all photos for Western-style Room, North Alps Side, 3rd Floor or Higher, Mountain View, Non-smoking

A hotel room with two beds, a desk with a chair, a television, a window with a mountain view, and a heater.

Western-style Room, North Alps Side, 3rd Floor or Higher, Mountain View, Non-smoking

  • Sleeps 4

View all photos for Cottage Triple Room, Mountain View, Nightlife View, Non-smoking

A hotel room with a bed, a large window, and a view of snow-covered trees.

Cottage Triple Room, Mountain View, Nightlife View, Non-smoking

  • Sleeps 5

View all photos for Cottage Quad Room, Mountain View, Non-smoking

A bunk bed with a wooden headboard, a bedside table with a lamp, and a window with a view of trees.

Cottage Quad Room, Mountain View, Non-smoking

  • Sleeps 7

View all photos for Cottage Quad Room, Mountain View, Nightlife View, Non-smoking

A hotel room with two beds, a dining area, a kitchen, and a TV.

Cottage Quad Room, Mountain View, Nightlife View, Non-smoking

  • Sleeps 7

View all photos for Cottage Triple Room

A modern bedroom with a large bed, wooden flooring, a desk, and a sliding glass door to a balcony.

Cottage Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Cottage Quad Room

A modern interior with a wooden floor, a blue sofa, and a dining area with a table and chairs.

Cottage Quad Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Cottage Quad Room

A room with a large window, a bed, a desk, and two chairs.

Cottage Quad Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Twin Room

A hotel room with two beds, a window with curtains, a desk with a lamp, and a heater.

Standard Twin Room

  • Sleeps 6
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Twin Room

A hotel room with two beds, a desk with a mirror, a nightstand with a lamp, and a wooden door.

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
21582 Hokujo Hakuba Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Oide Park - 3 min drive - 1.7 km
  • Hakuba Happo-One Ski Area - 6 min drive - 3.6 km
  • Hakuba Iwatake Ski Resort - 6 min drive - 5.3 km
  • Happo-one Adam Gondola - 8 min drive - 4.3 km
  • Happo One Sakka Ski Lift - 9 min drive - 5.0 km

Getting around

  • Hakuba Station - 5 min drive
  • Chikuni Station - 19 min drive
  • Shinanoomachi Station - 24 min drive
  • Area shuttle
  • Free ski shuttle

Restaurants

  • ‪カフェ カッカ - ‬3 min drive
  • ‪そば神 - ‬15 min walk
  • ‪来夢来人 - ‬18 min walk
  • ‪絵夢 - ‬13 min walk
  • ‪手打ちそば 一ぷく - ‬19 min walk

About this property

Hakuba Highland Hotel

  • With ski-in/ski-out access, Hakuba Highland Hotel allows you more time for sledding, plus you'll be just a 5-minute drive from Hakuba Happo-One Ski Area. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include a health club, a fitness center, and a sauna. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals.

At a glance

Hotel size

    • 75 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Early check-in subject to availability
    • Check-out time is 10:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Offsite

    • Free ski shuttle

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • Restaurant

What to do

  • Sledding
  • Hot springs

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Ski equipment rentals
  • Ski storage

Facilities

  • Built in 1974
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Health club
  • Arcade/game room
  • Full-service spa
  • Sauna

Accessibility

  • Elevator

Ski

  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski rentals
  • Snowshoeing
  • Skiing nearby

Room amenities

Be entertained

  • 22-inch LCD TV

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Onsite venue - This buffet restaurant specializes in local cuisine and serves breakfast and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1200 for adults and JPY 840 for children
  • Early check-in can be arranged for an extra charge of JPY 2000 (subject to availability)
  • Late check-out can be arranged for an extra charge of JPY 2000 (subject to availability)

Policies

Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Hakuba Highland
Hakuba Highland Hotel
Highland Hotel Hakuba
Hakuba Highland Hotel Hotel
Hakuba Highland Hotel Hakuba
Hakuba Highland Hotel Hotel Hakuba

Frequently asked questions

Are pets allowed at Hakuba Highland Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hakuba Highland Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hakuba Highland Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. There's a charge of JPY 2000 for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge of JPY 2000 (subject to availability).

What is there to do at Hakuba Highland Hotel and nearby?

Have fun with onsite winter activities like snowshoeing, sledding, and skiing. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a health club. Hakuba Highland Hotel also has an arcade and a garden.

Are there restaurants at or near Hakuba Highland Hotel?

Yes, there's an onsite restaurant that offers local cuisine.

Does Hakuba Highland Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hakuba Highland Hotel like?

Hakuba Highland Hotel is in Hokujo, a short 15-minute walk from Oide Park.

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Reviews

Hakuba Highland Hotel Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Location

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The hot springs offered a comfortable and breathtaking experience with views of the snow-capped mountains. (3 reviews)
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Reviews

Verified review

6/10 Good

Staff were courteous and helpful. The mountain-facing view was good too. While the stay was comfortable, the hotel itself felt somewhat dated and in need of renovation. I also found it rather inconvenient that basic toiletries such as body wash and shampoo were not provided in the room. Instead, guests had to collect them in small packets from the reception counter, which I found unnecessarily troublesome.
Verified review

10/10 Exceptional

View is stunning
Verified review

8/10 Very good

Amazing views

Great onsen, beautiful mountain view, small and nice room. Chill town with some nice cafes Surrounding area is great for hiking as well Food at hotel not great
Verified review

10/10 Exceptional

Great view and service
Verified review

6/10 Good

This is a dated hotel, a bit further away from the main town and other areas of interest, which can be good to escape some of the chaos. The staff are very friendly and the common areas/amenities are wonderful, as well as having a shuttle to Hakuba 47 stop at the hotel. If you are looking for more nightlife, stay closer to Echoland. But if you want to relax and stay in the hotel, this is a great spot for a night or two.
Verified review

10/10 Exceptional

Excellent experience - 10/10!

The overall experience staying in Hakuba Highland hotel was amazing! They provided excellent customer service and went above and beyond with all and any requests my friends and I made. They have incredible amenities and it was always very clean. The cherry on top were the amazing views we had from our rooms!
Verified review

8/10 Very good

Overall very well kept and lovely staff. Rooms had plenty of rooms for us to open our suitcases etc which was very handy. Food was great, only request that would make it easier for English speaking visitors would be more English labels next to food. Other than that was a very nice place to stay and would return.
Verified review

8/10 Very good

beautiful resort. the onsen is one of a kind and breath taking. it’s worth the trip just for the onsen honestly. the free shuttle is super convenient if you plan on skiing hakuba 47 (maybe other resorts too but i just did 47). would definitely stay here over a more expensive resort. only thing is the beds aren’t super comfortable but they aren’t the worst either. hence the 4 instead of 5.
Verified review

6/10 Good

The hotel is a 15-minute walk from the JR station, and you need to walk uphill along the road. For Japanese people, it's just 15 minutes, but it's more challenging for tourists. The hotel's biggest selling points are the scenery and the hot springs; the rest is quite average. Be prepared that the rooms are relatively old, as the hotel has been operating for over 30 years. In terms of service, you need to request your breakfast voucher a day in advance, which means you have to go down every day to book your breakfast time, making it inconvenient for guests.
Verified review

6/10 Good

Here's the translation: The hotel is a 15-minute walk from the JR station, and you need to walk uphill along the road. For Japanese people, it's just 15 minutes, but it's more challenging for tourists. The hotel's biggest selling points are the scenery and the hot springs; the rest is quite average. Be prepared that the rooms are relatively old, as the hotel has been operating for over 30 years. In terms of service, you need to request your breakfast voucher a day in advance, which means you have to go down every day to book your breakfast time, making it inconvenient for guests.
Verified review

10/10 Exceptional

buffet and onsens were amazing, a great experience all around
Verified review

10/10 Exceptional

Amazing!
Verified review

8/10 Very good

酒店位置不算方便, 距離白馬駅步行20分鐘, 但下午5點前可聯絡酒店提供白馬駅接送服務。 酒店員工有禮，而且房間整潔、空間充足, 但酒店有點歷史所有裝修較古舊。 酒店設有有名的溫泉, 可以望著雪山浸溫泉, 非常舒適。 另外值得一讚的是春季有提供穿梭巴士到白馬岩岳, 它是非常值得前往的美麗景點。冬季時也有提供滑雪場的穿梭巴士。很推薦來白馬旅遊的旅客來入住。
Verified review

10/10 Exceptional

景色が綺麗
Verified review

10/10 Exceptional

建物は古いですが綺麗にお掃除されており、館内の至る所に手作りの置き物や季節のお花が飾ってあり、とても落ち着ける大好きなホテルです レストランや露天風呂から見える白馬山々の見事な景色は圧巻です この景色を見るために20年もハイランドホテルに通っています
Verified review

10/10 Exceptional

เข้าพักเป็นครั้งที่สอง ได้รับบริการทึ่ดีเหมือนเดิม โรงแรมได้รับการRenovate บางส่วน ออนเซ็นวิวสวย
Verified review

10/10 Exceptional

最高でした 特に食事とお風呂が最高です
Verified review

6/10 Good

Great views but missing something...

The Hakuba with its free breakfast and onsen appealed to us, but it’s a little too far out of the action. Although they offer a shuttle bus into areas that’s not at all times, and taxis in Japan are expensive. The variety at breakfast wasn’t really to our liking, but did the job before skiing. The views are amazing and it would be great if there was a little bar/cafe that you could get Hot/cold drinks in the day/evening...but all there is is the shop which sells souvenirs and some cans of beer and bottle of sake. The use of the private onsen has to be paid for but it is lovely, we used it twice. The rooms were only cleaned once every two days, but to compensate we were given some vouchers for the shop...to get a souvenir and can of Ashai.
Verified review

4/10 Fair

ボロくて高い

とにかくボロい。その割に宿代は高額で2度と泊まらない。
Verified review

8/10 Very good

Convenient location, good onsen and breakfast. Will come again next year.
Verified review

10/10 Exceptional

Brilliant service and an outstanding onsen with incredible views!! The hotel buffet dinner was also great, Japanese food only, so a good local experience. All in all the hotel is more local than touristy. It is slightly out of the way (from the main ski resort area hubs), however, the shuttle services are good. It kind of added to the local feel of it not being at the resorts. Great for families too.
Verified review

8/10 Very good

Pleasant stay

Staff is great and helpful. Room super clean and Onsen is great.
Verified review

8/10 Very good

The hotel situated near The Alpes area where you can access to many local attractions, such as Kurobe Dam and Hokujo. Self driving is needed to access this hotel. Onsen is newly renovated and spacious. Mountain view from the Onsen is excellent. We got a mountain view room and the view was great. Breakfast was excellent. Room is a bit old and smaller than a lot of similar graded Onsen Hotel.
Verified review

8/10 Very good

お風呂からの景色最高！

掃除が部屋全体にしていなかったような。 お風呂からの景色は最高〜あいにく天候が悪かったので山々ははっきり見えませんでしたが天気が良ければ星も綺麗に見えることでしょう。 こちらはお勧めです。
Verified review

10/10 Exceptional

露天風呂が綺麗で良かったです。景色も綺麗でした。食事も良かったです。