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Melia Dunas Beach Resort & Spa - All Inclusive

5.0 star property
Beachfront property in Sal with free water park and spa

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Photo gallery for Melia Dunas Beach Resort & Spa - All Inclusive

Relax by the pool surrounded by lush palm trees and enjoy the soothing water jets.
Relax in a serene beachside setting with comfortable wicker chairs and a round table.
Stroll down the illuminated steps to a serene water feature, surrounded by lush palm trees and a tranquil atmosphere.
Relax in the welcoming lobby, featuring a reception desk, seating area, and staircase.
Experience the grand entrance of this hotel, featuring a spacious interior with multiple balconies and large windows.
Melia Dunas Beach Resort & Spa - All Inclusive offers a beachfront paradise with 4 outdoor pools, a waterslide, and sun loungers. Enjoy the ocean views from the swim-up bar or indulge in rejuvenating treatments at Yhi Spa. You can also take advantage of shopping on site, fitness classes at the gym, and kids' meals at one of the 5 on-site restaurants.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Free parking
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 7 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free water park
  • Nightclub
  • Free area shuttle
  • 2 outdoor tennis courts
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Children's pool
  • Playground on site
  • Refrigerator
  • Television
  • Garden
  • Terrace
The current price is $249
$292 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Family Suite, 3 Bedrooms

32-inch flat-screen TV with satellite channels, TV, table tennis

Family Suite, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
3 bedrooms
Blackout drapes/curtains
Private bathroom
  • 90 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Premium Room

Premium Room | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room

Highlights

Furnished balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Espresso maker
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

7.6 out of 10
Good
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for The Level, Villa, 3 Bedrooms

32-inch flat-screen TV with satellite channels, TV, table tennis

The Level, Villa, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
3 bedrooms
  • 110 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Villa, 3 Bedrooms (4+2)

In-room safe, desk, blackout drapes, iron/ironing board

Villa, 3 Bedrooms (4+2)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Refrigerator
Flat-screen TV
3 bedrooms
Blackout drapes/curtains
  • 110 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Villa, 3 Bedrooms

In-room safe, desk, blackout drapes, iron/ironing board

Villa, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Refrigerator
Flat-screen TV
3 bedrooms
Blackout drapes/curtains
  • 110 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for The Level, Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

The Level, Deluxe Room

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms (3+1)

32-inch flat-screen TV with satellite channels, TV, table tennis

Family Suite, 2 Bedrooms (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
  • 75 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room (2+1)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room (2+1)

Highlights

Furnished balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, 3 Bedrooms (3+1)

32-inch flat-screen TV with satellite channels, TV, table tennis

Family Suite, 3 Bedrooms (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
3 bedrooms
Blackout drapes/curtains
Private bathroom
  • 75 sq m
  • Sleeps 4
  • 1 Queen Bed and 4 Twin Beds

View all photos for Family Suite, 2 Bedrooms

32-inch flat-screen TV with satellite channels, TV, table tennis

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
  • 75 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for The Level, Junior Suite, Sea View

The Level, Junior Suite, Sea View | In-room safe, desk, blackout drapes, iron/ironing board

The Level, Junior Suite, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 86 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Level, Presidential Suite

The Level, Presidential Suite | Living room | 32-inch flat-screen TV with satellite channels, TV, table tennis

The Level, Presidential Suite

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Separate bedroom
  • 115 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms (4+2)

32-inch flat-screen TV with satellite channels, TV, table tennis

Family Suite, 3 Bedrooms (4+2)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
3 bedrooms
Blackout drapes/curtains
Private bathroom
  • 100 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

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About the neighborhood

Map
Rua Andrade Corvo, Santa Maria, Sal, 4111

What's nearby

  • Ponta Preta - 19 min walk - 1.7 km
  • Santa Maria Beach - 5 min drive - 4.0 km
  • Santa Maria Pier - 5 min drive - 4.0 km
  • Shark Bay Beach - 9 min drive - 5.1 km
  • Kite Beach - 15 min drive - 5.4 km

Getting around

  • Sal Island (SID-Amilcar Cabral Intl.) - 15 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant Cabo Verde Riu Funana - ‬4 min drive
  • ‪Restaurante Espargos - ‬4 min drive
  • ‪Melia Dunas Spices Restaurant - ‬6 min walk
  • ‪The Dubliners - ‬4 min drive
  • ‪Bikini Beach Bar - ‬8 min drive

About this property

Melia Dunas Beach Resort & Spa - All Inclusive

At Melia Dunas Beach Resort & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus activities like scuba diving, snorkeling, and surfing/body boarding are nearby. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Atlantis, one of 6 restaurants, offers ocean views and serves dinner. Other highlights at this luxurious property include 7 bars/lounges, a nightclub, and a poolside bar.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Dining and beverage availability limited at one or more venues

Land activities

Fitness facilities
Tennis
Volleyball
Kids club

Lessons/classes/games

Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 731 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Parking

    • Free onsite self parking
    • Free offsite parking nearby

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Free area shuttle within 5.00 km

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • 6 restaurants
  • 7 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Free water park access
  • Children's pool
  • Free local shuttle
  • Playground
  • Children's menu
  • Children's games
  • Toys

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Pool table
  • Table tennis
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • 4 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Internet access
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Yhi Spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Atlantis - Overlooking the ocean, this seafood restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Rancho - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Aqua - Overlooking the ocean, this family restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Sahel - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Mosaico - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.49 per person, per night. This tax does not apply to children under 17 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one-way, maximum occupancy 3)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Melia Dunas Beach Resort SANTA MARIA
Melia Dunas Beach Resort
Melia Dunas Beach SANTA MARIA
Melia Dunas Beach
Meliá Dunas Beach Resort All Inclusive Sal
Meliá Dunas Beach Resort All Inclusive
Meliá Dunas Beach All Inclusive Sal
Meliá Dunas Beach All Inclusive
Melia Dunas Beach Resort Spa
Meliá Dunas Beach Resort Spa All Inclusive
Meliá Dunas All Inclusive
Meliá Dunas Beach All Inclusive
Meliá Dunas Beach Resort Spa All Inclusive
Meliá Dunas Beach Resort All Inclusive Sal
Meliá Dunas Beach Resort All Inclusive
Meliá Dunas Beach All Inclusive Sal
Melia Dunas & Inclusive Sal
Meliá Dunas Beach Resort & Spa - All Inclusive Sal
Meliá Dunas Beach Resort Spa
Melia Dunas Beach Resort Spa
Melia Dunas All Inclusive
Meliá Dunas Beach Resort Spa All Inclusive
Melia Dunas Beach Resort & Spa - All Inclusive Sal
HELP_OUTLINE

Frequently asked questions

Does Melia Dunas Beach Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Melia Dunas Beach Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Melia Dunas Beach Resort & Spa - All Inclusive?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Melia Dunas Beach Resort & Spa - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Melia Dunas Beach Resort & Spa - All Inclusive?

Yes, there's free self parking.

Is airport shuttle service offered by Melia Dunas Beach Resort & Spa - All Inclusive?

Yes, an airport shuttle is available. The charge is EUR 25 per vehicle one-way.

What are the check-in and check-out times at Melia Dunas Beach Resort & Spa - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Melia Dunas Beach Resort & Spa - All Inclusive and nearby?

Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Melia Dunas Beach Resort & Spa - All Inclusive also has 7 bars, a nightclub, and a waterslide, as well as a Turkish bath, spa services, and an arcade.

Are there restaurants at or near Melia Dunas Beach Resort & Spa - All Inclusive?

Yes, there are 6 onsite restaurants, featuring alfresco dining, Italian cuisine, and ocean views.

Does Melia Dunas Beach Resort & Spa - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Melia Dunas Beach Resort & Spa - All Inclusive like?

Melia Dunas Beach Resort & Spa - All Inclusive is located on the boardwalk/promenade, a short 17-minute walk from Ponta Preta and 15 minutes' walk from Viveiro Botanical Garden & Zoo.

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Melia Dunas Beach Resort & Spa - All Inclusive Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Service staff
Restaurant
Beach
Lobby
Room
Buffets

Reviews

10/10 Exceptional

We loved everything can’t wait to come back
Osvaldina, 2-night trip

6/10 Good

Rooms to far from the beach and resort stuff not very professional,,,,the food was just decent
Alessandro, 12-night trip

10/10 Exceptional

Fantastic stay at a great resort with great facilities, thoughtful and responsive staff, on a fantastic island with loads to do.
Frederic-Yves, 5-night trip

10/10 Exceptional

Excellent service by personal.
nikola, 6-night trip

10/10 Exceptional

Me and my family stayed at this resort for three days and the overall experiencing was good. Staff is very friendly every-time you ask any questions they are more than happy to answer. If you have kids this resort is for you, they have a children’s pool, children’s club and activities throughout the week. The food in general if your not a picky eater it’s good, they have the main buffet and three other restaurantes you can reserve for lunch/dinner.
Cassia, 3-night trip

10/10 Exceptional

Impressed with the level of service. Avid traveler and this Resort exceeded my expectations. Please consider VIP upgrades to have the opportunity to visit other affiliate resorts for dinning.
Akida, 7-night trip

10/10 Exceptional

The best I love two day bust really good thank you very much
Janito, 2-night trip

8/10 Very good

It was very good but if you want to try other restaurants on site you have to book them from day one ( mistake we've made).
5-night trip

8/10 Very good

clean and friendly

I'm not a fan of resorts when I am on holiday but this was a very good experience. Cleanliness is the most important thing for me and the hotel was very clean, even the courtesy rooms. Buffett could do with some variety as there is a lot of pork. A map or tour of the grounds on arrival would prove beneficial so you know what the resort has available along with the entertainment itinerary.
5-night trip

8/10 Very good

Staff was friendly. Very big property. Beautiful beach scenery. I wish there were more snack/food areas if you missed buffet time slots.
Claudia, 3-night trip

10/10 Exceptional

We really liked everything the dood was good, the workers are Nice Lots of Pools. We are coming back next year
Elisee solange, 5-night trip

2/10 Poor

Not even 2 Stars. Really crapy.never again
Sven, 1-night trip

2/10 Poor

Theres was no stay, Thea did not have a Rom for us and we have for it.
Martin, 1-night trip

4/10 Fair

The rooms are old furnished, with broken tiles and litteraly full of mosquitoes as there are no mosquitoes nets at the windows. The bathroom has a bath tub with a non-inviting colour and some mold and not even an handle for the hand-towel next to the sink. Very bad isolation as well. The food quality is really poor (a la carte gets a bit better, but not always). The staff is not well trained and gives continuously wrong information and directions. When at the beach, you get endlessly asked to buy souvenires and you can't really bathe in the sea because of the rocks. Not a 5 Stars Resort. A nightmare. Never again.
3-night trip

6/10 Good

The service was a bit disappointing. The checkin was horrible, it took very long and I did not really get a lot of information along with the hotel documents. So I found out most of the stuff the next days. The reception always had long queues and you waited a long time to get a question answered. Also it seemed that staff at the reception always had to call someone to get info or an approval. The hotel definitely looks like it needs some maintenance. For this price, I was disappointed.
Manja, 5-night trip

2/10 Poor

This is not a 5* hotel. It is very obvious that the hotel does not maintain a large proprotion of their facilities. I had to change rooms 3 times due to a balcony door that would not shut, no working phones in the room (which meant having to walk back and forth to reception in a massive resort) and general uncleanliness of the rooms (mold in the bathroom, and walls stained with squashed insects by previous guests). I also complained about my air conditioning blowing hit air which took more than 24hours to fix. The food options were very poor and some food items I was served were inedible. The poor service also extends to the staff, though some are polite on approach, they are very indifferent and issues are not sorted in a timely way. I would not stay here again. My stay was so poor I checked out early to stay in a different hotel.
Adanna, 7-night trip

2/10 Poor

Do never book this hotel, you may not have a room

We booked and paid a hotel room for 3 persons from 24-25/11 through hotels.com and even though we had a booking confirmation, the receptionist told us that there were no rooms available. So we were standing late night without a place to sleep!. Unacceptable breach of trust and they failed to take just the slightest responsibility for their errors. Stay away! Do not put any trust in these people.
Helle Løkke, 1-night trip

2/10 Poor

Most Sever Food Poisoning Ever! AVOID AT ALL COST

The hotel is nice, a little tired but nice. Unfortunately on day 2 I got the most severe food poisoning ever - 24 hours of vomiting, Diarrhoea, fever, chills, nausea etc. and then went to see the on-site Dr. I spent 4 hours on a drip, and was discharged with medication for 3 further days - which cost me Euro430 The next few days, Thursday 13th to Saturday 15th, I was still under the weather, nausea and unable to eat properly, Sunday 16th, I still couldn't eat but felt a little better. It's now been a week (19th March) and I am still unable to eat properly and waiting to see my GP I spoke to Guest Services and they said "I can't prove I didn't leave the resort so they hold zero accountability" They wished me better but never said sorry - they also lied to me saying no one else got sick - I took a very bad turn on flight home and air stewards looking after me, said they had 3 others on the flight from the Melia Dunas with the same symptoms I spent 5 of the 7 days there sick, unable to eat more than white rice / bread rolls It's not a cheap holiday and zero apologies, just lies and the offer to "bring me food to my room" So angry!
Natalie, 7-night trip

4/10 Fair

Staff at atlantis : maria leonardo elton artur jose and many more - the real capital of this socalled 5 star resort all in = boom boom till am ev no eletricity and no internet to watch even carbo verde on very very poor tv
rolf, 14-night trip

10/10 Exceptional

Lovely experience

Lots of positives. The hotel was spotlessly clean. Our bedroom recieved a thorough clean each day and we received fresh towels each day. Lots of food choices including a buffet and several a la carte. We were here 1 week amd had no problems booking a different restaurant each night by going to the booking service at 1030 in the odyssey bar ( next to the piano). Food was excellent. Hotel has several pools and direct access to the beach. No problems getting a sunbed. No mosquitos but bring your spray just in case.
carol, 5-night trip

6/10 Good

My phone did not work for the duration of my stay and they never fixed it.
Maria, 1-night trip

8/10 Very good

It's a large and well maintained hotel complex on a stretch of excellent beach. We loved the location, the weather of course, lots of wildlife, birds, turtles and butterflies. The staff are mostly young in age and very friendly and helpful. Service in the bars, restaurants and poolside are all very good. The housekeeping for our room often didn't turn up until 6pm and on the last 2 days we were there they didn't turn up at all. This was despite our leaving the 'please clean our room' notice on our door for them to see. I phoned down to reception a couple of times but reception did not answer. That wasn't very good and not what we would expect from a 5-star hotel.
Julian, 7-night trip

6/10 Good

Not bad but not really worth it.

We arrived a little early to the resort but were told our room would be ready by 3pm. It was almost 4pm by the time it was ready. When we got to the room, we realised that the queen bed was actually a standard double. The person who took us to our room advised us the mini bar would be filled around 5pm. It was never filled. We slept really badly the first few nights with lots of back pain. Eventually, we lifted the mattress to find various support slats were missing. After we reported this to reception, they had it repaired and we slept much better. As we'd paid for The Level, we were advised on our second morning that we could alternate breakfasts at The Level breakfast in our resort and the one next door at melia llana. We did this and it was great, as it's an adults only hotel. Sadly, on our last morning, they had introduced a new vip level, meaning we lost the right to this service. As such, I don't think I'd recommend paying extra for The Level for anyone thinking of going in future. The food offering was very good - better than other all inclusive resorts I've been to. But we weren't advised to book restaurants in advance and, at the peak period of the year that is new year, we were only able to book the new year's eve night (which we did in advance) and one other included dinner. The best thing about the resort is definitely the staff. They obviously really want to help and make sure you're having a good time. They go out of their way to be friendly and helpful.
Kevin, 7-night trip

10/10 Exceptional

Sejour paradisiaque

Super sejour Appartement tres spacieux Plage et mobilier de plage excellents
samia, 4-night trip

10/10 Exceptional

Nuno, 5-night trip