Comfort Gardens

Property class: 3
Nairobi guesthouse with outdoor pool and restaurant

Choose dates to view prices

When visiting Nairobi, Comfort Gardens is a great choice to consider. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a terrace and a garden.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $99
$117 total
includes taxes & fees
Sep 19 - Sep 20

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room

A hotel room with a large bed, a desk with a lamp, and a view of greenery outside.

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

A compact kitchen with a gas stove, microwave, and a small refrigerator. There is a basket of fruits on the counter and a bed visible in the adjacent room.

Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

A large bed with a wooden headboard, white linens, and a decorative pillow. There is a nightstand with a glass of water and a bottle. A window with curtains and a view of greenery is visible.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

A four-poster bed with a canopy, a wooden wardrobe, and a small table with a bottle and glasses.

Executive Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a large window with curtains, a headboard with a sunburst design, and a wall-mounted light fixture.

Standard Twin Room

  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
No 34, UN Cresent, P.O. Box 1813, Nairobi, 00621

What's nearby

  • Village Market - 1 min walk - 0.0 km
  • Embassy of Sweden - 3 min walk - 0.3 km
  • Banana Hill Art Gallery - 12 min walk - 1.0 km
  • United Nations Office at Nairobi - 13 min walk - 1.2 km
  • Karura Forest - 2 min drive - 2.2 km

Getting around

  • Nairobi (WIL-Wilson) - 33 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 47 min drive
  • Syokimau Station - 45 min drive
  • Nairobi Station - 46 min drive
  • Syokimau SGR Railway Station - 46 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hero Bar - ‬1 min walk
  • ‪Jiko Restaurant - Tribe Hotel - ‬7 min walk
  • ‪Harvest - ‬1 min walk
  • ‪Pomodoro - ‬4 min walk
  • ‪Karel T Lounge - ‬3 min walk

About this property

Comfort Gardens

  • When visiting Nairobi, Comfort Gardens is a great choice to consider. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a terrace and a garden.

At a glance

Hotel size

    • 48 rooms

Arriving/Leaving

    • Check-in start time: 9:00 AM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from 8:00 AM - midnight
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • 24-hour pool access

Accessibility

  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Fan

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KES 3900 per person (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 10 costs KES 2500 (one-way)

Pets

  • Pets are allowed for an extra charge of KES 2500 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Policies

Extra-person charges may apply and vary depending on property policy.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Also known as

Comfort Gardens

Comfort Gardens Guest House

Comfort Gardens Guest House Nairobi

Comfort Gardens Nairobi

Comfort Guest House

Comfort Gardens - Kenya Hotel Nairobi

Comfort Gardens House Nairobi

Comfort Gardens House

Comfort Gardens Guesthouse Nairobi

Comfort Gardens Guesthouse

Comfort Gardens Nairobi

Comfort Gardens Guesthouse

Comfort Gardens Guesthouse Nairobi

Frequently asked questions

Is there a pool at Comfort Gardens?

Yes, there's an outdoor pool. Guests have 24-hour pool access.

Are pets allowed at Comfort Gardens?

Yes, pets are welcome. There's a charge of KES 2500 per pet, per night.

Is parking offered on site at Comfort Gardens?

Yes, there's free self parking.

Is airport shuttle service offered by Comfort Gardens?

Yes, an airport shuttle is available. The charge is KES 3900 per person one-way.

What are the check-in and check-out times at Comfort Gardens?

Check-in start time: 9:00 AM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Comfort Gardens?

No, this guesthouse doesn't have a casino, but Lucky 8 Casino (15-min drive) is nearby.

What is there to do at Comfort Gardens and nearby?

Comfort Gardens has an outdoor pool and a picnic area, as well as a garden.

Are there restaurants at or near Comfort Gardens?

Yes, there's an onsite restaurant.

What's the area around Comfort Gardens like?

Comfort Gardens is a short 1-minute walk from Village Market and 13 minutes' walk from United Nations Office at Nairobi.

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Reviews

Comfort Gardens Reviews

7.4

Good

7.6

Cleanliness

7.8

Location

8.0

Staff & service

6.8

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Perfect for our needs, attentive staff, lovely grounds and close to village Market.
Verified review

8/10 Very good

Everything well, nice staff and environment. Only bad thing i've been charged extra 10 usd for a small delay because i had to report my luggage didn't arrive.
Verified review

10/10 Exceptional

Cozy, great staff, and great value for money.

Staff is fantastic. Grounds are pretty, hotel is a bit dated but great value for money. Very conveniently located adjacent to Village Market mall. They also arrange safaris.
Verified review

10/10 Exceptional

The room was cleanly kept, upon my arrival each day. And the staff was always cheery with a smile, very easy to talk to. The room had a minisplit air conditioner that could freeze you out in minutes if you wanted, and their WiFi and smart TVs were modern and fast, didn’t run into power hiccups or latency issues. Their pool was cleanly and they also have nice well behaved cats that you’ll see from time to time just as elsewhere within Nairobi. I really enjoyed being right beside village market and the security for the hotel was always so friendly. The morning breakfast was always a treat, and they also serve supper if requested I believe. They have ice cold beer as well! I’ll definitely be using comfort gardens in my future trips.
Verified review

10/10 Exceptional

Clean room
Verified review

8/10 Very good

This was a nice small hotel and staff were great. Breakfast had a buffet with many selections. Very close to Village mall and many embassies. The one downfall was size of rooms for a family.
Verified review

10/10 Exceptional

Very, very safe
Verified review

2/10 Poor

It was too expensive for what was provided. I made the huge mistake of booking through Expedia. I originally did so to get my visa not knowing it was non refundable. When I realized I was paying twice what I should have I tried to cancel and the hotel refused to cancel without penalty. I would not return to this property nor use Expedia again to get a hotel booking. I felt cheated and it impacted my entire experience. Non refundable is a terrible policy. My family runs a bnb in the US and we allow people to cancel if something comes up and they can’t make it. I felt cheated having overplayed for a property where the internet did not work well and it colored my entire experience.
Verified review

6/10 Good

I am sorry to say this, but I was turned off even before I arrived. In the ride to the hotel, the driver (sent by the hotel) passed us a phone because the front desk wanted to speak to us to tell us we would be moved to a "sister property" and then moved to the hotel we actually booked the next morning. Very odd way to handle a "reservation", but I suspect it is not unusual for Kenya, because this happened to other people I know, at other hotels (including the much-ritzier Trademark). When you have been travelling for 24 hours and are tired and stressed about the work you have to do in the following days, this is not what you want to hear. In this case, we adamantly refused and were given the rooms we booked. There was no explanation and no apology. This has never happened to me before, and I found this really unacceptable.
Verified review

6/10 Good

Ótima recepção, funcionários maravilhosos. O quarto infelizmente não tinha frigobar, eram poucas tomadas suficientes, a extensão estava com o cabo cortado, o ventilador não funcionava. O café da manhã foi um dos mais fracos de hotel que já fui: poucas opções, muita demora para fazer o ovo (e certa hostilidade da cozinheira) e tudo ficava embalado com plástico, o que tornou a apresentação das comidas péssima.
Verified review

10/10 Exceptional

pleasant and quiet

Pleasant and quiet hotel/guesthouse. Rooms are simple and clean. Staff very kind and helpfull. Nice hanging out in garden.
Verified review

8/10 Very good

Right next to mall with everything

I was welcomed with fresh watermelon juice when I checked in. What a nice surprise. Staff was totally wonderful. Every single person I encountered went out of their way.
Verified review

8/10 Very good

like the proximity to Village Market. Very quiet with attentive staff
Verified review

8/10 Very good

Reasonable Rate Good Location

One night stay, Very comfortable room, lovely balcony.
Verified review

10/10 Exceptional

Good value near the UN

Nice hotel with nice garden. Not your typical boring sanitized international chain hotel. Walking distance from the UN.
Verified review

6/10 Good

Här bor man bara om man måste vara just i detta om

Nedgånget hotell som en gång låg i ett lugnt område. Servicen från personalen alltför varierad - somliga var oerhört professionella och vänliga, andra tvärtom. Hård säng, ont om varmvatten. Här bor man bara om man absolut måste vara i detta område - som ligger nära FN och många ambassader.
Verified review

2/10 Poor

I was disappointed in this hotel, the service was very bad and there were too many problems in my room. I had booked and paid for a studio room, but the hotel provided me a standard room. I tried to ask for a refund since a standard room is much cheaper than a studio room, but the Manager of the hotel was very unkind and did not want to solve this issue. In addition, the wifi did not work for the first two days and after that the wifi was working every now and then. The shower was not working for the first day. As a conclusion, this hotel is far too expensive compared to the quality and service of the hotel. The only good thing is the location.
Verified review

8/10 Very good

Location, location, location

Attractive location and friendly staff at this fairly basic hotel with limited restaurant facilities, but a decent pool.
Verified review

2/10 Poor

Not ok

Very dissapointing. Price range completely not in line with comfort, quality and services offered
Verified review

6/10 Good

Short pleasent stay

This hotel is comfortable without being special. The room and bathroom were small, but adequate. However; the room and comfort would benefit by having tea and coffee making facilities in the room. It is conveniently located to the Village market for food and shopping (10 minute walk).
Verified review

6/10 Good

Adequate

This was basically a "good enough" place. Hard bed, small bathroom, but very good location if you need to get to UNON or Village Market. Nice staff.
Verified review

2/10 Poor

Overpriced and very basic

I am here on a short term visit to UN. The Hotel was chosen by the UN and almost all the guests were visitors to the UN like me. The Hotel is actually a fair walk from the UN and not as close as advertised. Food is very basic and quite overpriced for what you get. the room was clean and the staff reasonably polite although I suffered similar problems to other reviewers. They tried to charge me twice and only relented when I produced my Hotes.com receipt and were not very attentive or guest friendly. The hotel in any other location would not be more than £50 per night, there are far far better and cheaper alternatives a relatively short distance away. Whilst the UN gives them all their business they will continue to overcharge and deliver less than satisfactory service.
Verified review

8/10 Very good

Attractive location and value-for-money

Comfort Gardens is a pretty basic but clean and well-functioning hotel. Friendly staff and quiet area. Perfect location for UN and Embassy access.
Verified review

8/10 Very good

Perfekt beliggenhet!

Har man noe å gjøre på UNON-Gigiri, og ikke vil betale 300$ pr natt, er dette et veldig godt alternativ. Hyggelige folk, basseng, stille, god frokost, wifi, interessante gjester... En ulempe er at det er litt langt til sentrum, men der tregner man jo ikke å dra.
Verified review

4/10 Fair

Rooms do not match description

I had made a booking in advance. When I arrived, I was given a room that was right next to the reception area, with amenities that were not of the same standard as described on the website. The room was exceedingly noisy, as you could hear all the conversations in the reception area. The cleanliness of the room was also sub-standard. I was told that this was "the last remaining room". They charged the same rate for this room as for the other rooms in the guesthouse and were unwilling to adjust the rate when I pointed out that the quality of the room was not the same as the rooms they advertised on their website. The second and third night I was given another room, after having insisted that the first room was not acceptable.