We were very pleased with our stay at Kasa Lakeshore. The building and our room exceeded our expectations. The location is perfect for access to much of what Chicago has to offer by way of walking and the public transportation system.
Our only frustrations were:
1. In the description of the property it stated there was onsite parking for a fee with the possibility of restricted or no access due to construction. When I received the check in confirmation it stated we should be able to get into the garage. When we arrived snd were ready to park, the garage was not accessible. This was disappointing and for the moment frustrating, but the SpotHero link was very helpful and we were able to get into a garage about a block away. I would suggest if you have to park off-site, you may want to drop your belongings off at Kasa so you don’t have to carry them a distance.
2. It was understood when I made the reservation that we may hear some intermittent construction noise. We checked in later day on Wednesday and were gone from early morning to late night on Thursday and didn’t hear anything. Unfortunately, early Friday morning, we were awakened to a symphony of jackhammers! It was so loud and disruptive, we couldn’t ever hear each speak or think clearly to get our things together and get checked out. I did report this to Kasa immediately and I was credited back a days charge for the room.