Nice hotel and very nice views. Right by the DMall and unlimited restaurants, shopping, massage parlours, tour sales people and all the fun.
Annoyance:
1. When we booked the hotel, we called and requested transportation from the airport. The man who answered, said that someone with our names will be at the front door of the arrivals. Well, no one showed up. We waited and a helper called the hotel but they did not have our name there to be picked up. Took long and then we arranged our own transportation through Bamboo co.
2. When we were dropped off, the driver told us that we have to walk through an alley for 5 minutes to reach the hotel. There is no direct access to the hotel. We walked through a very narrow, slums type alley with pot holes and puddles of water. We carried our carryons and the driver had our huge 70 pounds suitcase on his shoulders because he couldnt drag it through the potholes. We reached the hotel and it was an awesome view and the staff was very nice and apologetic. They gave us a nice room.
3: we had a great stay for 4 nights. Staff and location was amazing. As we were checking out, we found out that they charged us 500 PHP for some breakage. We remembered that one day one of the water bottle slipped out as we were opening the little fridge and I called the front desk to get the glass cleaned. It was a ordinary glass bottle that broke. The hotel used to provide however many bottles we wanted. Even though 500 PHP is nothing, it was really annoying.