Protea Hotel by Marriott Gaborone Masa Square

Property class: 4
Family-friendly Gaborone hotel with outdoor pool, connected to the convention center

Choose dates to view prices

Take in the views from the rooftop terrace when you stay at Protea Hotel by Marriott Gaborone Masa Square. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Don Carlos, which serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 poolside bars, a free airport shuttle, and a bar/lounge.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The current price is $142
$163 total
includes taxes & fees
Nov 13 - Nov 14

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed with Sofa bed, City View

A hotel room with a large bed, a red armchair, a small table, a desk, a lamp, a nightstand, and a wall-mounted shelf.

Room, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed, City View

A hotel room with a bed, a desk, a chair, a small table, a refrigerator, and a window with curtains.

Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Apartment, 1 King Bed with Sofa bed, City View

A modern hotel room with a bed, desk, chair, sofa, and a small kitchenette.

Apartment, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, City View

A modern hotel room with a large window, a flat-screen TV mounted on the wall, a sofa, a chair, and a small table.

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds, City View

A hotel room with a bed, bedside tables, a TV, and a painting on the wall.

Room, 2 Twin Beds, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

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$82 total
includes taxes & fees
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About the neighborhood

Map
Western Commercial Rd, Plot 54353, New CBD, Gaborone, 00000

What's nearby

  • ISKCON Gaborone - 10 min walk - 0.9 km
  • Three Dikgosi Monument - 12 min walk - 1.0 km
  • Gaborone Government Enclave - 3 min drive - 1.9 km
  • University of Botswana - 5 min drive - 4.1 km
  • Botswana National Stadium - 7 min drive - 4.9 km

Getting around

  • Gaborone (GBE-Sir Seretse Khama Intl.) - 25 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Mochachos - Chicken Fiesta - ‬12 min walk
  • ‪The Daily Grind - ‬4 min drive
  • ‪Nando's - ‬13 min walk
  • ‪Table50Two - ‬6 min walk
  • ‪KFC - ‬19 min walk

About this property

Protea Hotel by Marriott Gaborone Masa Square

  • Take in the views from the rooftop terrace when you stay at Protea Hotel by Marriott Gaborone Masa Square. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Don Carlos, which serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 poolside bars, a free airport shuttle, and a bar/lounge.

At a glance

Hotel size

    • 182 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Free onsite extended parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking

Transfers

    • Free airport shuttle (available 24 hours)*

Offsite

    • Area shuttle*
    • Shopping center shuttle*

Other information

    • Smoke-free property

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Reviews

Protea Hotel by Marriott Gaborone Masa Square Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served good quality food with tasty options and attentive staff. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Weather
Breakfast

Reviews

Verified review

10/10 Exceptional

Superb service and kind staff.
Verified review

10/10 Exceptional

Efficient and friendly. Great room.
Verified review

6/10 Good

Room AC, though running steadily, never went below 22. Room over all spartan. Food decent
Verified review

10/10 Exceptional

Excellent Stay

I had an excellent stay at Protea hotel. It was very comfortable and pleasant. The breakfast in the morning was very good. The room was very clean with a very comfortable bed. It was quiet at night so I was able to get some great sleep. The whole staff were awesome, extremely helpful and courteous.
Verified review

10/10 Exceptional

The staff was great during my stay. Always smiling and willing to help. The food was very good quality and tasty. The breakfast which was included had some variation, but being a person who loves breakfast, it checked all of my boxes. The staff would see me coming and start my eggs and cooking my bacon crispy. The location was great, five minutes to Field mall and ten minutes to to the Three Chiefs Monument.I could go on and on about the location, but the area is very safe.
Verified review

8/10 Very good

I absolutely loved the staff at this hotel. My AC wasn’t working in my first room on arrival, but they changed my room and gave me an upgraded room/suite. Things may not always go right, but they corrected it immediately. I look out for these little things. Thanks to the entire team here.
Verified review

6/10 Good

Short stop in Gaborone

A nice hotel, and seemed like a good location. Staff were friendly and helpful, and the breakfast was very good. This hotel has a very nice gym and rooftop pool & bar. However, the room could do with some modernisation and certainly some maintenance. The fitures in the bathroom were all loose; the shower was not great and the shower door did nothing to stop the bathroom floor from getting soaked. The AC unit seemed to be occasionally spewing bits of dirt out and then stopped during the night, making the room unbearably hot. Some of the plugs didnt work, and wwee a bit old-fashioned- i would expext a hotel of this supposed quality to have USB charging sockets. If we'd been staying longer I would definitely have asked to move rooms. It is a pity the condition was so run down as the rest of the hotel seemed nice and the staff were very welcoming.
Verified review

10/10 Exceptional

Good stay

This was my second time staying at Protea. It's a very clean and nice hotel. The rooms are very comfortable and quiet at night for some good rest. The only issue I had was with the breakfast. I told the staff person I would pay at checkout and within five minutes of me getting to my room she's calling me saying the system was down and if she could come and collect the payment at that time. I thought that was in poor taste because I still could've paid at checkout some four hours later. When I asked at the front desk if the systems were back up the person looked at me surprised and said oh yes, and I asked how long were they down, and she said oh just like an hour. I just don't believe that whole story. I think the lady at the breakfast area, wanted to get the payment thinking I would skip out on the bill, even though she asked me if I wanted to pay later. Anyway, I thought the whole thing was in poor taste, including waiting outside my room to make sure the payment went through. Overall it was a good one night stay.
Verified review

10/10 Exceptional

Nothing to say just that my time pass there was so perfect 👌 and I hope i will be back anytime soon 🔜
Verified review

8/10 Very good

Great check in and excellent staff
Verified review

6/10 Good

very ordinary old property.. Nothing great at all
Verified review

8/10 Very good

Stayed there before. I like the hotel
Verified review

8/10 Very good

Good location
Verified review

10/10 Exceptional

Excellent service and easy parking
Verified review

10/10 Exceptional

Great place !! Staff are cool And nice… very helpful. Also I would recommend ordering the T bone steak from room service!!!
Verified review

10/10 Exceptional

The hotel
Verified review

8/10 Very good

Second time that I have stayed there. Price could be a little better
Verified review

10/10 Exceptional

Good service
Verified review

2/10 Poor

Location. Close to several businesses. Varsities of restaurants.
Verified review

6/10 Good

Decent hotel, but very hard to contact if you need to make a reservation or get in touch with them for any reason.
Verified review

8/10 Very good

the stay was great , I was there for three days and on the second day the cleaner forgot to put towels in my room
Verified review

4/10 Fair

Room is full of cockroaches. Breakfast not included in the rate while it want explained at booking time. Breakfast quality very very low for the money charged for it. Expedia is also blamed for no transparent rates.
Verified review

8/10 Very good

excelent choice

all good, just hope Gym is soon open
Verified review

8/10 Very good

Staff and breakfast. Did not like the carpet on the floor.
Verified review

10/10 Exceptional

Every thing was great. One issue with the music played by the clubs. Too loud.