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Best Western Plus Lozenetz Hotel

3.0 star property
Central Sofia hotel with full-service spa, connected to a shopping center

Choose dates to view prices

Best Western Lozenetz Hotel, nestled in the heart of Lozenets, offers a warm welcome with full breakfast and a soothing massage at the onsite spa. Relax in the garden or stay connected with free WiFi while planning your day. Helpful staff have impressed guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Minibar
The current price is $94
$105 total
includes taxes & fees
Jun 7 - Jun 8

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Minibar, in-room safe, desk, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, iron/ironing board

Comfort Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Twin Room

Minibar, in-room safe, desk, iron/ironing board

Comfort Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Family Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Non Smoking (with Sofabed)

Superior Room, 2 Twin Beds, Non Smoking (with Sofabed) | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Multiple Beds, Non Smoking

Junior Suite, Multiple Beds, Non Smoking | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Similar properties

Lobby
Best Western Terminus Hotel
Sofia City Center
  • Free breakfast
  • Pet friendly
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 442 reviews
The price is $92
$103 total
includes taxes & fees
May 31 - Jun 1
Best Western Terminus Hotel
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About the neighborhood

Map
23, Bul. Sveti Naum, Sofia, 1421

What's nearby

  • National Palace of Culture - 12 min walk - 1.0 km
  • Vitosha Blvd - 15 min walk - 1.3 km
  • Vitoshka Boulevard - 15 min walk - 1.3 km
  • Vasil Levski Stadium - 17 min walk - 1.4 km
  • Bulgarian Parliament - 3 min drive - 2.6 km

Getting around

  • Sofia Airport (SOF) - 17 min drive
  • Sofia Central Station - 17 min drive
  • Sofia Sever Station - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Atila - ‬4 min walk
  • ‪Centobuchi - ‬4 min walk
  • ‪Restaurant LOZENETZ - ‬1 min walk
  • ‪Sinatra - ‬6 min walk
  • ‪Meg Lozenetz Hotel - ‬4 min walk

About this property

Best Western Plus Lozenetz Hotel

Located in the entertainment district, Best Western Plus Lozenetz Hotel is a great choice for a stay in Sofia. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. A bar/lounge and a garden are other highlights.

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:00 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 10.23 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Water dispenser

What to do

  • Access to nearby indoor pool

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Full-service spa

Accessibility

  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Minibar
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.02 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 13.29 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs EUR 10.23 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Lozenetz

Hotel Lozenetz Sofia

Lozenetz

Lozenetz Hotel

Lozenetz Sofia

Lozenetz Hotel Sofia

Best Western Lozenetz Hotel Sofia

Best Western Lozenetz Sofia

Best Western Lozenetz

Best Western Lozenetz Hotel

Best Plus Lozenetz Hotel Sofia

Best Western Plus Lozenetz Hotel Hotel

Best Western Plus Lozenetz Hotel Sofia

Best Western Plus Lozenetz Hotel Hotel Sofia

Frequently asked questions

Are pets allowed at Best Western Plus Lozenetz Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Best Western Plus Lozenetz Hotel?

Yes. Self parking costs EUR 10.23 per day.

Is airport shuttle service offered by Best Western Plus Lozenetz Hotel?

Yes, an airport shuttle is available. The charge is EUR 13.29 per person one-way.

What are the check-in and check-out times at Best Western Plus Lozenetz Hotel?

Check-in start time: 2 PM; Check-in end time: 5:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.

What is there to do at Best Western Plus Lozenetz Hotel and nearby?

Best Western Plus Lozenetz Hotel has a spa and a garden, as well as access to a nearby indoor pool.

Are there restaurants at or near Best Western Plus Lozenetz Hotel?

Yes, there's an onsite restaurant.

What's the area around Best Western Plus Lozenetz Hotel like?

Best Western Plus Lozenetz Hotel is in Lozenets, a short 13-minute walk from National Palace of Culture and 16 minutes' walk from NDK.

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Reviews

Best Western Plus Lozenetz Hotel Reviews

7.4

Good

7.6

Cleanliness

7.8

Location

7.8

Staff & service

7.2

Property conditions & facilities

Popular mentions

Room
Breakfast
Lobby
Service staff
Bathroom
Bed
Location
Shower
Value
Shopping center

Reviews

Verified

10/10 Exceptional

Friendly and helpful staff, modern clean room, comfy bed, nice breakfast selection and good location.
Melanie, 1-night trip
Verified

10/10 Exceptional

Room was comfy very convenient and staff were lovely
Angela, 1-night trip
Verified

10/10 Exceptional

Great location near the center of Sofia. It will be a first choice for us when we visit the city.
David, 2-night trip
Verified

10/10 Exceptional

Good hotel
Julian, 2-night trip
Verified

10/10 Exceptional

Friendly and helpfull staff, english speaking. Comfortable rooms, clean and bright
Michael, 3-night trip
Verified

8/10 Very good

This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big. A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!
Sarah Elizabeth, 4-night trip
Verified

10/10 Exceptional

Excellent ! Highly recommend this hotel.
u, 1-night trip
Verified

10/10 Exceptional

It is a nice hotel with great location and service.
Nikolay, 4-night trip
Verified

8/10 Very good

Nice hotel with a homely atmosphere

Hotel close to metro station, hotel manager is very humane, cordial and helpful with every request
elhanan, 5-night trip
Verified

10/10 Exceptional

Great
Arvind, 2-night trip
Verified

8/10 Very good

Great hotel! Recommend
Julian, 1-night trip
Verified

8/10 Very good

pleasant cheap hotel

great hotel for the price- clean, great, helpful staff and comfortable room.
Verified

8/10 Very good

Nice location
Dora, 1-night trip
Verified

10/10 Exceptional

Good deal
Julian, 1-night trip
Verified

8/10 Very good

Hotel is a bit off the main streets however in fairly close walk to main pedestrian area. Comfortable bed and room was quite specious. Breakfast OK. Good value for money.
Lukasz, 1-night trip
Verified

8/10 Very good

Just an overnight stay in Sofia. Room was clean and with enough space for 2 people. The necessary basics were all provided - towels, soap, kettle, etc. Breakfast was decent. Overall would recommend if you look for a place to sleep.
Maia, 1-night trip
Verified

8/10 Very good

My favorite place to stay in Sofia: reasonable rates, close to subway and a few minutes to the downtown. Facilities and rooms are not new and would require remodelling. Bedding definitely require immediate replacement: fitted sheets must be used instead of old fashion regular sheets.
Yuri, 3-night trip
Verified

2/10 Poor

Very Dirty and Unfriendly hotel

Dirty,unfriendly hotel stay clear
Mehmet, 1-night trip
Verified

6/10 Good

The room wasn’t clean.There were dust and spider webs everywhere. The bed was comfy and the bed essentials were good. The hotel overall wasn’t well maintained but it was just ok for a overnight stay after a long flight.
Fadya, 1-night trip
Verified

8/10 Very good

Not a warm welcome

I arrived in the middle of the night as my flight was delayed. Instead of the man at reception being empathetic or at least welcoming, he was very stern and insisted on me checking out exactly on time in the morning. Hotel is on the older side but I don't mind.
TATIANA, 1-night trip
Verified

4/10 Fair

Best Western Lozenetz Hotel report

I stayed at the hotel for 4 nights and the room NEVER cleaned up despite our daily request to reception guys. Breakfast was not so good, especially the fried eggs. I believe that Best Western should take care of this matter and especially for the cleaning of the rooms, because I heard similar complaint from other visitors too.
KONSTANTINOS, 4-night trip
Verified

2/10 Poor

Stay Clear,you have been warned!!!

Terrible hotel dirty lots of human hair in shower and floors are full of dirt all over, no remote for television damage on my car!!! Stay clear non communication with management or reception,no sympathy of customer care or happiness
Mehmet, 1-night trip
Verified

6/10 Good

Not up to Best Western standards

Here's a list of what I didn't like: 3 of the 4 lights did not work in the room. The staff needed 24 hours to find bulbs. One light stopped working again the following day. One towel had a huge hole in the middle plus some stains. I stayed 3 nights, with room service only once. Even then, my bed was not made. The shower tube was falling apart and the shower wall was leaking, resulting on water running everywhere in the bathroom.
Szántó, 3-night trip
Verified

2/10 Poor

Not Recommended

2nd time in Sofia with my wife 2nd time in BW Lozenets.. The first time 2019 (pre Covid) was great which is why we came this time. Unlike the first time, room wasn’t clean. On the 2nd day when asking why the cleaning lady didn’t make our bed, changed towels and brought toilet paper, we were told that it’s being done every 2 days (why wasn’t I told this when making the reservation?!) and if we want them to change towels we need to ask in the morning to do so. In the 4 nights we’ve stayed there, not once we’ve had a cleaning lady and each night we’ve asked for towels and toilet paper though each morning we’ve asked them to clean the room. Only at night when we’ve return from the center we went to the reception and waited for them to get us towels and toilet paper. I don’t see myself as spoiled but this is too much. I payed +/- $250 to get service which I haven’t got and this is basic request. I won’t return here because having fresh towels and toilet paper is a necessary thing to have and I don’t need to go to reception and ask on a daily basis to have it. End of story, NOT RECOMMENDED!
Shai, 4-night trip
Verified

4/10 Fair

Best Western? More like Worst Western...

The place is beaten down bad. The room we were in (sold as apartment :) was in very poor state of maintenance. Wall paper peeling or completely ripped, power sockets not working, carpet not clean, shower with missing and moldy grouting, curtains in disrepair and wrong size for the windows etc. etc. Windows were of poor quality- you could hear the traffic from the (busy) street outside day and night. Staff were all friendly, but they lack customer service skills and definitely lack efficiency. Shortly after we checked in, I asked for two extra pillow cases (there were two spare pillows and duvet literally thrown in the closet) and mentioned that the remote is missing from the room. We came back almost 8hrs later and there was still no remote in the room and no pillow cases either. Asked for iron- was told all irons are given and i should check in the morning if i want one. HKP would take over the entire (already narrow) corridor with bags of dirty laundry and carts. I haven't stayed in such a poorly run Best Western ever. We chose the place due to it's proximity to a place i needed to go for a meeting- next time we'll stay near the airport where there are better hotels.
Ivaylo, 1-night trip