Shangri-La Toronto

Property class: 5 and above
Luxury hotel with spa, near CF Toronto Eaton Centre

Choose dates to view prices

Shangri-La Toronto is just 2 mi (3.2 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or hydrotherapy, and Bosk serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: St Andrew Station is 2 minutes and Queen St West at University Ave Stop is 2 minutes.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
The current price is $354
$423 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 13 of 13 rooms

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(33 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (View)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 Bedroom

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Queen Beds

9.2 out of 10
Wonderful
(23 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite (Owner)

  • City view
  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite

  • City view
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite (Shangri-La)

  • City view
  • 204 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Executive Room, 1 King Bed, Terrace

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed (View)

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Garden)

  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
188 University Avenue, Toronto, ON, M5H 0A3

What's nearby

  • PATH Underground Shopping Mall - 1 min walk - 0.0 km
  • Four Seasons Centre - 2 min walk - 0.2 km
  • Queen Street West - 2 min walk - 0.2 km
  • CF Toronto Eaton Centre - 6 min walk - 0.6 km
  • Metro Toronto Convention Centre - 8 min walk - 0.7 km

Getting around

  • Billy Bishop Toronto City Airport (YTZ) - 12 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 35 min drive
  • Exhibition Station - 6 min drive
  • Union Station - 9 min walk
  • Bloor Station - 10 min drive
  • St Andrew Station - 2 min walk
  • Queen St West at University Ave Stop - 2 min walk
  • Osgoode Station - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Elephant & Castle - ‬3 min walk
  • ‪Frenchy Bar et Brasserie - ‬2 min walk
  • ‪Sam James Coffee Bar (SJCB) - ‬3 min walk
  • ‪LOCAL Public Eatery Adelaide - ‬2 min walk
  • ‪Soho House Toronto - ‬1 min walk

About this property

Shangri-La Toronto

  • Shangri-La Toronto is just 2 mi (3.2 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or hydrotherapy, and Bosk serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: St Andrew Station is 2 minutes and Queen St West at University Ave Stop is 2 minutes.

At a glance

CHECK-IN
4:00pm
CHECK-OUT
12:00pm

Hotel size

    • 202 rooms
    • Arranged over 66 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite valet parking (CAD 68 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Shangri-La Toronto Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered excellent food and service, with many guests praising the quality and variety of the dining options. (44 reviews)
  • The gym was huge, very well-equipped, and excellent. (28 reviews)
  • The spa facilities, including the hot tub and sauna, were wonderful and provided a relaxing experience. (31 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Location
Lobby
View
Restaurant
Spa
Room service
Bed
Food

Reviews

Verified review

10/10 Exceptional

Always enjoy staying here. Rooms are extremely comfortable and spacious and the amenities are great.
Verified review

10/10 Exceptional

Beautiful hotel with high level of service from all personnel
Verified review

10/10 Exceptional

Great stay and great amenities
Verified review

10/10 Exceptional

Great staying experience.. very neat & clean
Verified review

10/10 Exceptional

Great customer service and clean hotel
Verified review

10/10 Exceptional

This hotel was FANTASTIC! Staff, rooms, property, the view, just beautiful. Special shout out to Dean, chief concierge! He was amazing
Verified review

10/10 Exceptional

Great for traveling with teens. Lots of attractions and restaurants in walking distance.
Verified review

10/10 Exceptional

Nice pool, sauna, steam room
Verified review

10/10 Exceptional

A wonderful stay in the heart of Toronto We had an amazing stay at the Shangri-La Toronto. The hotel is beautiful, luxurious and exceptionally comfortable, with friendly and attentive service throughout. The location was perfect for exploring the city, and everything about the experience felt special. We absolutely loved our stay and would happily return.
Verified review

10/10 Exceptional

Excellent service
Verified review

10/10 Exceptional

Everything was good! The room was clean and spacious
Verified review

10/10 Exceptional

We enjoyed the Shangri-La Toronto so much that we returned for a second stay during the same trip. Once again, everything was excellent — the hotel is elegant, beautifully maintained and incredibly comfortable, with warm and professional service throughout. It was the perfect place to relax after exploring the city, and the consistently high standard made both visits feel special. We would return without hesitation.
Verified review

10/10 Exceptional

Beautiful hotel and spacious room. Very comfortable bed and everyone working at hotel was friendly and helpful. My room faces the main street and I could hear siren in the middle of the night. I would stay here again despite of the uncontrollable noise.
Verified review

10/10 Exceptional

Everything you would expect from a property of this type. Great location, beautiful room, gym and pool and impeccable service. A special place.
Verified review

10/10 Exceptional

Excellent property and staff! I look forward to my next stay.
Verified review

10/10 Exceptional

Blown away by this property! The staff was incredible. The food was amazing. Loved the lobby bar! Fantastic room. I can’t wait to come back here again one day.
Verified review

10/10 Exceptional

Condition and cleanliness of the room exceptional
Verified review

10/10 Exceptional

Convenient location, big rooms.
Verified review

10/10 Exceptional

Beautiful hotel with amazing rooms and delicious restaurants. Very nice staff . Thank you
Verified review

10/10 Exceptional

The Shangri-La Toronto is truly exceptional. It is far superior to many of the larger hotel brands such as Hilton, Marriott, and Sheraton. The lobby is beautiful and elegant without ever feeling overcrowded or chaotic, and the architecture of the building is stunning. The rooms are beautifully designed and finished, with particularly impressive bathrooms and an obvious attention to quality throughout. The gym is enormous, exceptionally well equipped, and among the best I’ve seen in a hotel. The staff is attentive, professional, and welcoming. Overall, this is one of the finest hotels I have ever stayed in and a completely different experience from the typical large chain hotel. Highly recommended.
Verified review

10/10 Exceptional

Everything was beautiful
Verified review

10/10 Exceptional

Amazing stay. Great staff with accommodating check in/ check out availability.
Verified review

10/10 Exceptional

Staff was very friendly and helpful
Verified review

10/10 Exceptional

The staff was amazing since the moment we walked in to the moment we walked out. The room was clean, the bathroom was really nice. We tried the Boreal bath bomb and another bath salt, both made our mini staycation relaxing. We also had afternoon tea at the lounge. I am vegan and I was not disappointed. Each item burst in your mouth with flavour. Loved the whole experience. Z
Verified review

10/10 Exceptional

The staff was very attentive, friendly, and helpful!