Serras Andorra

Property class: 5 and above
Ski-in/ski-out hotel with free ski shuttle, near Soldeu Ski Resort

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Serras Andorra allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 5-minute walk of Soldeu Ski Resort. Guests can visit the spa to indulge in deep-tissue massages, facials, or body scrubs, and local cuisine is served at Restaurante Bruna, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
The current price is $227
$244 total
includes taxes & fees
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 8 of 8 rooms

Family Room

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Grand Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

Junior Suite

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 King Bed

Superior Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

Family Grand Deluxe

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite

  • 80 sq m
  • Sleeps 6
  • 1 Double Bed

Penthouse

  • 100 sq m
  • Sleeps 5
  • 1 King Bed

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About the neighborhood

Map
Carretera General 2, nº26, Soldeu, Andorra, AD100

What's nearby

  • Bosc - 1 min walk - 0.0 km
  • Incles Valley - 1 min walk - 0.0 km
  • El Tarter Snow Park - 3 min walk - 0.3 km
  • Soldeu Ski Resort - 5 min walk - 0.4 km
  • TSD4 Tarter - 15 min walk - 1.3 km

Getting around

  • La Seu d'Urgell (LEU) - 72 min drive
  • Barcelona El Prat Airport (BCN) - 170 min drive
  • L'Hospitalet-pres-l'Andorre Station - 31 min drive
  • Porté-Puymorens Station - 32 min drive
  • Burton's Station - 34 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Les Tables de l'Ours - ‬1 min drive
  • ‪1850 glassbar - ‬19 min walk
  • ‪Lamont Grill And fondue ! - ‬12 min walk
  • ‪Foc I Lloc - ‬2 min drive
  • ‪Pizzeria La Fontanella - ‬15 min walk

About this property

Serras Andorra

  • Serras Andorra allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 5-minute walk of Soldeu Ski Resort. Guests can visit the spa to indulge in deep-tissue massages, facials, or body scrubs, and local cuisine is served at Restaurante Bruna, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 60 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Secured covered onsite self parking (EUR 25 per night)
    • Secured covered onsite valet parking (EUR 25 per night)
    • Wheelchair-accessible parking on site
    • Limited self and valet parking on site
    • Electric vehicle charging point on site
    • Free offsite parking within 16 ft

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Free ski shuttle

Other information

    • Smoke-free property

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Reviews

Serras Andorra Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The spa facilities were very complete and top-notch with excellent services. (6 reviews)
  • The restaurant served great food, had a nice wine list, and offered a pleasant dining experience. (8 reviews)
  • The spa facilities were very complete and beautiful. (3 reviews)
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Popular mentions

Service staff
Food
Location
Room
Restaurant
Hiking

Reviews

Verified review

10/10 Exceptional

Well kept property with super helpful staff.
Verified review

10/10 Exceptional

Amazing hotel and amenities! Beautiful setting and amazing build quality!
Verified review

10/10 Exceptional

Didn’t have much of a Mountain View, but the room was spacious and perfect! They had champagne and snacks in my room. The staff was first class. Food in the restaurant was amazing!! Just perfect!!!
Verified review

10/10 Exceptional

Our stay at Serras Andorra was wonderful. Everyone on the staff was helpful and knowledgeable. The facilities were just what we required and the staff anticipated all of our needs before we even had to ask. We would definitely recommend this hotel to anyone!
Verified review

10/10 Exceptional

Great location excellent service. Top class cuisine
Verified review

10/10 Exceptional

We thoroughly enjoyed our stay and will be coming back for a longer stay - highly recommend. The staff is attentive and courteous. Our room wasn’t heating properly, we figured it would just take some time since we had just arrived and so left to take advantage of the amenities/go to dinner; we didn’t give the heating a second thought. But the staff was proactive in their response, offering us new rooms before we even realized there was an issue. Our 5-year-old loved the play room. The restaurant served great food. And of course, we loved the proximity to hikes and overall location.
Verified review

8/10 Very good

The hotel is furnished in line with expectations of a luxury hotel - it's comfortable, clean, well-appointed and the staff are very polite and make you feel looked after, which is lovely but also something you would expect at that price point. We didn't have a super smooth experience with the room - we selected a Grand Deluxe and were given a room which was a part of a connected family unit, meaning that we could hear absolutely everything that the family next door did and were woken up by their children at 7am on both days. Another misunderstanding was regarding the dogs - the hotel is listed as dog-friendly, but after booking I discovered that dogs are not allowed in winter, which left me in a hurry to find dogcare at home at a short notice. I am happy with dogs not being allowed in winter, because I would rather enjoy clean snow, I just wish that this was made clear upfront (I actually discovered this information by accident, by asking explicitly if we would keep the room we paid for if we brought the dog), and that the rule applied to everyone (we saw families with dogs there). Expect to be charged disproportionately for even the tiny things. Re the Spa - the masseuses don't read the information you fill out before the treatment. From positives - the breakfast was lovely, a lot of activities for younger children and the facilities are truly nice. It seems to be one of the better hotels in Andorra. So overall, not a terrible experience but not our best either.
Verified review

10/10 Exceptional

This hotel is a little gem in Andorra. Fantastic location. The staff are very kind and helpful and the facilities are very clean and nice. Breakfast is great and you can get made to order hot food along with the buffet. The rooms are spacious and it’s very quiet as well. Excellent kids club activities and a nice little spa. Very close to hikes as well as the cable cars up the mountain. Would highly recommend staying here!
Verified review

10/10 Exceptional

An outstanding hotel. We're were first time skiers and could not recommend this place enough for making it such an enjoyable experience. The shuttle up to the gondola and ski lockers made life so nice and the food, spa etc were all top notch. Lovely staff and vibe.
Verified review

10/10 Exceptional

Excellent hotel !!!
Verified review

10/10 Exceptional

Amazing property and fantastic staff. Would be great to have air con in the rooms for t
Verified review

10/10 Exceptional

It’s the perfect spot for a family vacation! Everything and everyone was amazing
Verified review

10/10 Exceptional

Nice facilities. Friendly staff
Verified review

10/10 Exceptional

5 stars all the way. A bucket list trip all the w

From the moment you checkin the experience is 5stars. The team is amazing for all areas of the resort the pool area is indoors and has everything you can imagine cold plunge, steam room, hot tub, all the massage services are amazing we are in early July and the hotel isn't full so the attention you get is unbelievable. Definitely coming here again
Verified review

10/10 Exceptional

Absolutely amazing
Verified review

10/10 Exceptional

We had just come off of a hike when we entered the hotel. It Smelled very nice as we walked in. We were greeted warmly, and offered wash rags and cold drinks. Staff was friendly and super helpful showing us around the property and getting reservations lined up for us. Rooms were very well appointed, and very comfortable. Spa was very clean, peaceful, the best I have ever experienced! I would definitely go there again!
Verified review

10/10 Exceptional

Tout était parfait. Accueil incroyable , belle grande chambre , excellent bar et restaurant. Belle vue sur les montagnes. Parking couvert pratique. Beau spa.
Verified review

10/10 Exceptional

Tout a commencé avec un accueil à la hauteur de l’établissement, servi par un personnel très attentionné. Nous avons apprécié la beauté du site, avec la vue sur les pistes de ski. Nous y avons très bien mangé, avec un menu spécial Barbecue lors du déjeuner du Samedi midi. Nous avons adoré
Verified review

10/10 Exceptional

Sensacional a experiência no hotel
Verified review

10/10 Exceptional

Limpeza e tamanho dos quartos, equipe do espaço kids maravilhosa, super atenciosos
Verified review

10/10 Exceptional

Très bon sejour

Bel hôtel très confortable. Personnel accueillant et professionnel. Bel equipement piscine et spa
Verified review

10/10 Exceptional

Hotel luxuoso

Hotel bem luxuoso e confortável, comodidades e atendimento excelentes, ótimo cafe da manha. Único problema é estar bem longe dos centros comerciais
Verified review

10/10 Exceptional

excepcional!

Como siempre excelente, el personal super amable y atento. Las instalaciones de 10! Como siempre hemos estado muy bien cuidados. La comida excepcional. Todo perfecto. Gracias por cuidarnos tan bien. Repetiremos seguro.
Verified review

8/10 Very good

Freundlichkeit par excellence

Sehr schönes Hotel...extrem freundliches und hilfsbereites Personal...
Verified review

10/10 Exceptional

Hotel excelente! Tudo otimo! So o colchao da cama que poderia ser mais firme, menos mole. De resto tudo nota 10!