Serras Andorra

Choose dates to view prices

Serras Andorra allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 5-minute walk of Soldeu Ski Resort. Guests can visit the spa to indulge in deep-tissue massages, facials, or body scrubs, and local cuisine is served at Restaurante Bruna, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free ski shuttle
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • 24-hour fitness center
  • Sauna

For families (6)

  • Babysitting (surcharge)
  • Playground on site
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $232
$250 total
includes taxes & fees
Sep 21 - Sep 22

Why we love this property

Local cuisine hotspot
The restaurant serves mouthwatering local cuisine with vegan options. Organic, locally-sourced ingredients elevate the buffet breakfast experience.
Nature's playground
Tucked into the mountains, this hotel offers an outdoor paradise for adventure seekers. Hiking and biking trails wind through pristine wilderness.
Spa escape sanctuary
A full-service spa offering treatments, massages, and couples rooms awaits at this mountain hotel. Unwind in the sauna, steam room, or 24-hour gym.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Family Room

A modern hotel room with a large bed, a desk, and a seating area.

Family Room

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Grand Deluxe Room

A modern bedroom with a large bed, bedside tables, and a mirror.

Grand Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

View all photos for Junior Suite

A room with two beige armchairs, a small round table, and a floor lamp. A framed picture hangs on the wall, and a window with curtains offers a view of a snowy landscape.

Junior Suite

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 King Bed

View all photos for Superior Room

A modern bedroom with a large bed, bedside tables, a mirror, and a wall-mounted light fixture.

Superior Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Family Grand Deluxe

A modern hotel room with a large bed, a smaller bed, a desk, and a chair.

Family Grand Deluxe

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room

A modern hotel room with a large bed, a sofa, a TV mounted on the wall, a small table with a vase of flowers, and a balcony with curtains.

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

A modern hotel room with a large bed, bedside tables, a desk, and a view of a snowy landscape.

Family Suite

  • 80 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Penthouse

A spacious living room with a high ceiling, a large window with curtains, a sofa, a chair, a dining table with chairs, and a flat-screen TV mounted on the wall.

Penthouse

  • 100 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Family Room

A modern hotel room with a wooden headboard, a large bed, bedside tables with lamps, and a vase with flowers.

Family Room

  • Sleeps 4

View all photos for Family Suite

A coffee maker, a tablet, and two cups on a table.

Family Suite

  • Sleeps 7

View all photos for Deluxe Room

A modern hotel room with a sofa, a flat-screen TV, a small table with a vase, and a balcony with curtains.

Deluxe Room

  • Sleeps 1

Similar properties

Terrace/patio
Hotel Piolets Soldeu Centre by Nexta
Soldeu
  • Pool
  • Spa
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 83 reviews
The price is $73
$81 total
includes taxes & fees
Sep 24 - Sep 25
Hotel Piolets Soldeu Centre by Nexta
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Carretera General 2, nº26, Soldeu, Andorra, AD100

What's nearby

  • Incles Valley - 1 min walk - 0.0 km
  • Bosc - 1 min walk - 0.0 km
  • El Tarter Snow Park - 3 min walk - 0.3 km
  • Soldeu Ski Resort - 5 min walk - 0.4 km
  • TC10 Tarter - 3 min drive - 2.1 km

Getting around

  • La Seu d'Urgell (LEU) - 72 min drive
  • Barcelona El Prat Airport (BCN) - 170 min drive
  • L'Hospitalet-pres-l'Andorre Station - 31 min drive
  • Porté-Puymorens Station - 32 min drive
  • Burton's Station - 34 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Villager - ‬16 min walk
  • ‪La Cabana - ‬18 min drive
  • ‪Trattoria Pasta che Vuoi - ‬11 min drive
  • ‪Don Giovanni - ‬13 min walk
  • ‪Lamont Grill And fondue ! - ‬12 min walk

About this property

Serras Andorra

  • Serras Andorra allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 5-minute walk of Soldeu Ski Resort. Guests can visit the spa to indulge in deep-tissue massages, facials, or body scrubs, and local cuisine is served at Restaurante Bruna, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals.

At a glance

Hotel size

    • 60 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Secured covered onsite self parking (EUR 25 per night)
    • Secured covered onsite valet parking (EUR 25 per night)
    • Wheelchair-accessible parking on site
    • Limited self and valet parking on site
    • Electric vehicle charging point on site
    • Free offsite parking within 16 ft

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Free ski shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Babysitting (surcharge)
  • Toys

What to do

  • Hiking/biking trails
  • Helicopter/airplane tours
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sledding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Bike storage
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Accessible airport shuttle
  • Well-lit path to entrance

Ski

  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski passes
  • May offer priority ski access
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's robes

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished
  • Heated floor (bathroom)

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Dining

Restaurante Bruna - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.
Bar 42º - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 30 for adults and EUR 30 for children
  • Airport shuttle service is offered for an extra charge of EUR 540 per vehicle (one-way, maximum occupancy 5)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 55.0 per day
  • Rollaway beds are available for EUR 95.0 per night

Pets

  • Service animals exempt from fees

Parking

  • Covered self parking costs EUR 25 per night
  • Covered valet parking costs EUR 25 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM
  • Guests under 3 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Also known as

Parador Canaro Hotel

Parador Canaro Hotel Soldeu

Parador Canaro Soldeu

Parador Canaro Hotel Incles

Parador Canaro Incles

Hotel Parador Canaro Andorra/Incles

Frequently asked questions

Does Serras Andorra offer free cancellation for a full refund?

Yes, Serras Andorra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serras Andorra?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:00 PM.

Are pets allowed at Serras Andorra?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Serras Andorra?

Yes. Self parking costs EUR 25 per night. Valet parking costs EUR 25 per night. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Serras Andorra?

Yes, an airport shuttle is available. The charge is EUR 540 per vehicle one-way.

What are the check-in and check-out times at Serras Andorra?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Serras Andorra and nearby?

Have fun with onsite winter activities like skiing. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Serras Andorra also has a 24-hour fitness center and a sauna, as well as an arcade.

Are there restaurants at or near Serras Andorra?

Yes, Restaurante Bruna offers local cuisine.

What's the area around Serras Andorra like?

Serras Andorra is located a short 4-minute walk from Soldeu Ski Resort.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Serras Andorra Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served great food, had a nice wine list, and offered a pleasant dining experience. (7 reviews)
  • The spa facilities were very complete and of high quality. (4 reviews)
  • Breakfast was excellent with made-to-order options and a wide selection of fresh food. (4 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Service staff
Food
Hiking
Restaurant
Room
Location

Reviews

Verified review

10/10 Exceptional

Well kept property with super helpful staff.
Verified review

10/10 Exceptional

Didn’t have much of a Mountain View, but the room was spacious and perfect! They had champagne and snacks in my room. The staff was first class. Food in the restaurant was amazing!! Just perfect!!!
Verified review

10/10 Exceptional

Amazing hotel and amenities! Beautiful setting and amazing build quality!
Verified review

10/10 Exceptional

Our stay at Serras Andorra was wonderful. Everyone on the staff was helpful and knowledgeable. The facilities were just what we required and the staff anticipated all of our needs before we even had to ask. We would definitely recommend this hotel to anyone!
Verified review

10/10 Exceptional

Great location excellent service. Top class cuisine
Verified review

10/10 Exceptional

We thoroughly enjoyed our stay and will be coming back for a longer stay - highly recommend. The staff is attentive and courteous. Our room wasn’t heating properly, we figured it would just take some time since we had just arrived and so left to take advantage of the amenities/go to dinner; we didn’t give the heating a second thought. But the staff was proactive in their response, offering us new rooms before we even realized there was an issue. Our 5-year-old loved the play room. The restaurant served great food. And of course, we loved the proximity to hikes and overall location.
Verified review

8/10 Very good

The hotel is furnished in line with expectations of a luxury hotel - it's comfortable, clean, well-appointed and the staff are very polite and make you feel looked after, which is lovely but also something you would expect at that price point. We didn't have a super smooth experience with the room - we selected a Grand Deluxe and were given a room which was a part of a connected family unit, meaning that we could hear absolutely everything that the family next door did and were woken up by their children at 7am on both days. Another misunderstanding was regarding the dogs - the hotel is listed as dog-friendly, but after booking I discovered that dogs are not allowed in winter, which left me in a hurry to find dogcare at home at a short notice. I am happy with dogs not being allowed in winter, because I would rather enjoy clean snow, I just wish that this was made clear upfront (I actually discovered this information by accident, by asking explicitly if we would keep the room we paid for if we brought the dog), and that the rule applied to everyone (we saw families with dogs there). Expect to be charged disproportionately for even the tiny things. Re the Spa - the masseuses don't read the information you fill out before the treatment. From positives - the breakfast was lovely, a lot of activities for younger children and the facilities are truly nice. It seems to be one of the better hotels in Andorra. So overall, not a terrible experience but not our best either.
Verified review

10/10 Exceptional

This hotel is a little gem in Andorra. Fantastic location. The staff are very kind and helpful and the facilities are very clean and nice. Breakfast is great and you can get made to order hot food along with the buffet. The rooms are spacious and it’s very quiet as well. Excellent kids club activities and a nice little spa. Very close to hikes as well as the cable cars up the mountain. Would highly recommend staying here!
Verified review

10/10 Exceptional

An outstanding hotel. We're were first time skiers and could not recommend this place enough for making it such an enjoyable experience. The shuttle up to the gondola and ski lockers made life so nice and the food, spa etc were all top notch. Lovely staff and vibe.
Verified review

10/10 Exceptional

Excellent hotel !!!
Verified review

10/10 Exceptional

Amazing property and fantastic staff. Would be great to have air con in the rooms for t
Verified review

10/10 Exceptional

It’s the perfect spot for a family vacation! Everything and everyone was amazing
Verified review

10/10 Exceptional

5 stars all the way. A bucket list trip all the w

From the moment you checkin the experience is 5stars. The team is amazing for all areas of the resort the pool area is indoors and has everything you can imagine cold plunge, steam room, hot tub, all the massage services are amazing we are in early July and the hotel isn't full so the attention you get is unbelievable. Definitely coming here again
Verified review

10/10 Exceptional

Nice facilities. Friendly staff
Verified review

10/10 Exceptional

Absolutely amazing
Verified review

10/10 Exceptional

We had just come off of a hike when we entered the hotel. It Smelled very nice as we walked in. We were greeted warmly, and offered wash rags and cold drinks. Staff was friendly and super helpful showing us around the property and getting reservations lined up for us. Rooms were very well appointed, and very comfortable. Spa was very clean, peaceful, the best I have ever experienced! I would definitely go there again!
Verified review

10/10 Exceptional

Tout a commencé avec un accueil à la hauteur de l’établissement, servi par un personnel très attentionné. Nous avons apprécié la beauté du site, avec la vue sur les pistes de ski. Nous y avons très bien mangé, avec un menu spécial Barbecue lors du déjeuner du Samedi midi. Nous avons adoré
Verified review

10/10 Exceptional

Sensacional a experiência no hotel
Verified review

10/10 Exceptional

Limpeza e tamanho dos quartos, equipe do espaço kids maravilhosa, super atenciosos
Verified review

10/10 Exceptional

Très bon sejour

Bel hôtel très confortable. Personnel accueillant et professionnel. Bel equipement piscine et spa
Verified review

10/10 Exceptional

Hotel luxuoso

Hotel bem luxuoso e confortável, comodidades e atendimento excelentes, ótimo cafe da manha. Único problema é estar bem longe dos centros comerciais
Verified review

10/10 Exceptional

excepcional!

Como siempre excelente, el personal super amable y atento. Las instalaciones de 10! Como siempre hemos estado muy bien cuidados. La comida excepcional. Todo perfecto. Gracias por cuidarnos tan bien. Repetiremos seguro.
Verified review

8/10 Very good

Freundlichkeit par excellence

Sehr schönes Hotel...extrem freundliches und hilfsbereites Personal...
Verified review

10/10 Exceptional

Hotel excelente! Tudo otimo! So o colchao da cama que poderia ser mais firme, menos mole. De resto tudo nota 10!
Verified review

10/10 Exceptional

10/10

experiencia increíble. Personal muy muy amable y profesional Una mención especial por el servicio de transfer del hotel a los remontes de Soldeu (telecabina). El personal carga todo el material de ski , te ayudan en todo desde las taquillas hasta bajar de la furgoneta. El Spa es my completo cuanto a sus instalaciones