Hotel Casa San Rafael

Property class: 3.5
Cuenca hotel in historical district

Choose dates to view prices

Hotel Casa San Rafael is just 1.6 mi (2.6 km) from the airport and offers a shuttle (available 24 hours). Free perks include WiFi and English breakfast daily between 7:30 AM and 10:00 AM. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Gaspar Sangurima Tram Station is 6 minutes away.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
  • Laundry facilities
  • 24/7 front desk
$31
The current price is $61 total
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room

Room

Standard Single Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Twin Room

Room

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Room

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Bolívar 5-05 y Mariano Cueva, Cuenca, Azuay

What's nearby

  • Plaza Rotary Market - 3 min walk - 0.3 km
  • Calderon Park - 5 min walk - 0.5 km
  • New Cathedral of Cuenca - 7 min walk - 0.6 km
  • Río Tomebamba & Calle Larga - 9 min walk - 0.8 km
  • Alejandro Serrano Aguilar Stadium - 15 min walk - 1.3 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 4 min drive
  • Luis Cordero (Hermano Miguel) Station - 3 min walk
  • 14n - Antonio Borrero Station - 7 min walk
  • Gaspar Sangurima Tram Station - 6 min walk
  • Terminal Terrestre Station - 16 min walk
  • Unidad Nacional Tram Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Balcon Quiteño - ‬6 min walk
  • ‪Tiesto's - ‬4 min walk
  • ‪Mansion Matilde - ‬4 min walk
  • ‪Coffee Lovers - ‬1 min walk
  • ‪Monte Bianco San Blas - ‬3 min walk

About this property

Hotel Casa San Rafael

  • Hotel Casa San Rafael is just 1.6 mi (2.6 km) from the airport and offers a shuttle (available 24 hours). Free perks include WiFi and English breakfast daily between 7:30 AM and 10:00 AM. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Gaspar Sangurima Tram Station is 6 minutes away.

At a glance

Hotel size

    • 13 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 8 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Height restrictions apply for onsite parking
    • Offsite parking nearby (USD 13 per day; reservations required)

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
    • No alcohol allowed onsite

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Reviews

Hotel Casa San Rafael Reviews

9.0

Wonderful

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, fresh, and a wonderful way to start the day. (7 reviews)
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Popular mentions

Service staff
Room
Breakfast
Boutique hotel
Bed
Location

Reviews

Verified review

10/10 Exceptional

Great place, location & an amazing staff.
Verified review

10/10 Exceptional

Beautiful historic property!
Verified review

10/10 Exceptional

Nice stay in Cuenca

Very friendly place in a good location
Verified review

10/10 Exceptional

Nice stay

I liked the place, the room is clean and good for the price, good location, the lady manaywas very nice and helpful at all the time ,.
Verified review

10/10 Exceptional

Thank you to the wonderful staff at the Hotel Casa San Rafael. Outstanding hospitality! Looking forward to my next visit.
Verified review

10/10 Exceptional

A beautiful family owned historic home turned into a boutique hotel! Breakfast was home cooked. Close to historic downtown! The property owners weee very helpful and accommodating to all of our needs! Highly recommend!
Verified review

10/10 Exceptional

Helpful staff quiet room
Verified review

10/10 Exceptional

Very clean and neat. Friendly staff. It's an old hotel and they still use skeleton keys for the rooms.
Verified review

10/10 Exceptional

Nice boutique hotel. No access for people with disabilities. We were on the 3rd floor. Quiet and friendly staff. Close to the historic center an 3 blocks from Calderon park
Verified review

4/10 Fair

The bed in terrible condition, breakfast was terrible fried egg burn, first night only one towel for two person had to ask for more. Parking stated 13 per day and ended up paying 13 from 7 to 8 at night And 5 for night time total 18 per day. The gentleman did the cleaning was very nice and Vero. They tried their best to make the guest feel better.
Verified review

10/10 Exceptional

For the price it’s a great option. Good breakfast, great staff, central location.
Verified review

10/10 Exceptional

Great place to stay
Verified review

10/10 Exceptional

Excellent staff beautiful hotel
Verified review

10/10 Exceptional

The owners are very kind and accommodating. The hotel is gorgeous and well maintained. The breakfast is delicious and a wonderful way to start the day.
Verified review

8/10 Very good

Historic hotel.

The hotel is very nice. The service was superb. The beds were not very comfortable
Verified review

8/10 Very good

The hotel is nicely remodeled from a former large house. The staff is super friendly and accommodating. The hotel was quiet and very clean, and a short walk to the central plaza. The breakfasts were good but pretty minimal, with little or no choice and very small portions.
Verified review

10/10 Exceptional

Beautiful boutique hotel conveniently located in the center of town. The Owners Mr. Camacho and Mrs. Valenzuela were super accommodating and made us feel like at home. Additionally Valeria and the rest of the staff were very nice and attentive. We highly recommend this hotel for someone who wants to have a very unique and classic Cuenca experience.
Verified review

8/10 Very good

It is a well kept historical property. The hotel is about 130 yrs old, but it is cozy, well kept, clean and the staff is super friendly and helpful. It has basic amenities such as wfi and breakfast. That being said, during weekend nights, street noises filter through the windows and it becomes almost impossible to fall asleep in the early morning hrs (12 am -2:00 am). Noise is not a problem M-R nights.
Verified review

10/10 Exceptional

Wonderful staff and charming hotel. Each morning we were creating with warmth and a delicious breakfast. They were very helpful with answering our questions about surrounding points of interest. They offered a reasonable laundry service with one day turnaround. They supported us with calling taxis when we asked for one. We stayed in a room on the third floor and it was very quiet. This hotel is located very close to the Calderon Park in the central historic district. I would definitely plan to stay here again if I can come back to Cuenca.
Verified review

2/10 Poor

Snarly desk help; small room w/o amenities
Verified review

4/10 Fair

Very noisy you can heard the people next door snoring at night, the floors very squeaky and the bed very noisy and in bad condition. The amenities was real poor two little face soap not even 2x1 for two people per day.
Verified review

10/10 Exceptional

I lovely stay in a beautifully maintained 130 year old building! Not iron and solid wood, i door courtyard and amazing breakfasts every day. The staff treated us like family. When my husband suffered from altitude sickness they asked after him and offered a number of local remedies (they worked, too!) We are taking their contact information so next time they come we can skip Expedia and book directly. They were great! Only advice would be this: spring for a room with two beds. Unless you are traveling solo... the single room was very small, and we ended up upgrading. Well worth it!
Verified review

8/10 Very good

Is not what I spect
Verified review

10/10 Exceptional

Atención calida 10/10, lugar estratégico
Verified review

10/10 Exceptional

Atención calida 10/10, lugar estratégico