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Hotel Rio Queretaro

3.5 star property
Family-friendly hotel with restaurant, near Aqueduct of Santiago de Querétaro

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Photo gallery for Hotel Rio Queretaro

Ecotours
Interior detail
Ecotours
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
In the heart of Downtown Querétaro, Hotel Río Querétaro offers a vibrant retreat with a charming coffee shop and Dos Patios restaurant serving delicious Mexican cuisine. Enjoy stunning views from the terrace, stay connected with in-room WiFi, and take advantage of car rentals on site. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Childcare
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Airport shuttle
  • Area shuttle
  • Theme park shuttle
  • Casino shuttle
  • Shopping center shuttle

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting services
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (1 Cama Matrimonial)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room (1 Cama Matrimonial)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room (1 Cama Queen)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room (1 Cama Queen)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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$53 total
includes taxes & fees
May 26 - May 27
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About the neighborhood

Map
Andador Matamoros 12, Centro Historico, Querétaro, QUE, 76000

What's nearby

  • Santa Rosa de Viterbo Temple - 7 min walk - 0.6 km
  • Josefa Ortiz de Domínguez Auditorium - 3 min drive - 2.3 km
  • Aqueduct of Santiago de Querétaro - 3 min drive - 2.3 km
  • Autonomous University of Querétaro - 3 min drive - 1.9 km
  • Corregidora Stadium - 4 min drive - 4.2 km

Getting around

  • Queretaro Intl. Airport (QRO) - 40 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Maco Cafe - ‬1 min walk
  • ‪Black Juice & Coffee Lab - ‬1 min walk
  • ‪Almozero Centro - ‬3 min walk
  • ‪Café el Árbol - ‬3 min walk
  • ‪Koffein - ‬2 min walk

About this property

Hotel Rio Queretaro

When you stay at Hotel Rio Queretaro, you'll be within a 10-minute drive of Aqueduct of Santiago de Querétaro and Corregidora Stadium. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Dos Patios, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. A snack bar/deli and a terrace are other highlights. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • 24-hour offsite parking within 1148 ft (MXN 180 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Shopping center shuttle*
    • Casino shuttle*
    • Theme park shuttle*

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Golf lessons nearby
  • Segway rentals/tours nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 28-inch LCD TV
  • Premium cable channels
  • First-run movies

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Dining

Dos Patios - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
El Rinconcito - Onsite bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 125 to 150 for adults, and MXN 80 to 100 for children
  • Airport shuttle service is offered for an extra charge of MXN 1400 per person (one-way)
  • Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MXN 350.0 per night
  • Airport shuttle service for children costs MXN 1400 (one-way)

Parking

  • Parking is available nearby and costs MXN 180 per day (1148 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Rio Queretaro
Rio Queretaro

Frequently asked questions

Does Hotel Rio Queretaro offer free cancellation for a full refund?

Yes, Hotel Rio Queretaro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Rio Queretaro?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Hotel Rio Queretaro?

Yes, an airport shuttle is available. The charge is MXN 1400 per person one-way.

What are the check-in and check-out times at Hotel Rio Queretaro?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is 1 PM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Hotel Rio Queretaro and nearby?

Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals.

Are there restaurants at or near Hotel Rio Queretaro?

Yes, Dos Patios offers Mexican cuisine.

What's the area around Hotel Rio Queretaro like?

Hotel Rio Queretaro is in Downtown Querétaro, a short 4-minute walk from Zenea Garden and 8 minutes' walk from Plaza de Armas.

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Hotel Rio Queretaro Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Restaurant
Bed
Shower
Bar
Elevator
Internet
Cafes

Reviews

10/10

Great location!
2-night trip

10/10

Excellent location. Hotel staff was very polite and rooms were great
1-night trip

10/10

Excellent place to relax and walk around the beautiful Querétaro Centro.
3-night trip

10/10

Hotel is in a great location, very close to the center of the city, at a walking distance. Very clean and friendly staff.
2-night trip

10/10

Fantastic location in Querétaro. The hotel was walking distance to all the main sights and there was a good selection of restaurants and coffee shops nearby. Will definitely stay here again.
2-night trip

10/10

Jesus and all hotel personnel were great.
4-night trip

10/10

It was close yet far enough from all the noise in other areas.
2-night trip

8/10

Huge room, quiet, clean, good food. Best value
2-night trip

10/10

Hotel stay was wonderful and clean. The front desk helped with transportation from and to airport, and helped with your reservations.
3-night trip

10/10

Loved the friendliness of the staff, the cleanliness, and the location! Close to coffee shops, restaurants, and museums.
1-night trip

10/10

Rooms are big and comfortable. Staff very nice.
1-night trip

10/10

I really enjoyed my stay at Hotel Rio Queretaro. The location is ideal being right in the middle of the Centro Historico. The staff was also very helpful with my concerns and needs. Finally, the hotel has a very good restaurant.
7-night trip

8/10

The staff was fantastic. Very helpful with transportation planning Our room was a bit noisy late in the evening due to it’s location in the hotel Overall we had a great stay

10/10

Great time at the hotel. The staff was amazing, accommodating and friendly. Even helped us plan transportation to nearby San Miguel. Hotel room was clean, and spacious. Hotel was conveniently located near the town square where we spent the day exploring and walking.
1-night trip

10/10

Everything was perfect
9-night trip

10/10

The Rio Hotel is an amazing place to stay just a few steps from the main church’s and attractions. Rogelio, Itzel, Carolina were so helpful & friendly giving us directions,
1-night trip

10/10

Swift check-in & check-out. Friendly helpful front desk staff. Huge room with a/c and perfectly clean. Only negative would be how long it took to get hot water in the shower (in excess of 10 minutes!). Perfect location in the city center. Great places to eat, drink, tours to take. Safe area. Great value!
2-night trip

6/10

Location was good Facilities didn’t work properly Too much noise, hard to rest
6-night trip

8/10

Location is perfect. Lots of historic sites are within walking distance. Rooms are simple, down to the minimum. There are no elevators and stairs are a bit narrow. Keep that in mind if you hace difficulty getting around. Staff is very professional and will assist you in any way they can. Rooms are clean every day. Nice place.
7-night trip

8/10

sigan superandose
1-night trip

8/10

The only problem we had was at check in when the room they gave us was not what we had paid for(the most expensive room listed). After pointing this out, they showed us two other rooms to pick from. The room and entire hotel was very clean and we had no other problems.
9-night trip

10/10

Had a wonderful stay at Rio Hoteles in Querétaro! Everyone was very nice, but particularly Alejandro & Ricardo. My room was clean. It is noisy in the evening and you can hear the bell churches but I really didn’t mind. Ricardo was my Uber driver and took me to all the magic Pueblos around. I even met his Mom, who made me a Calavera Catrina make-up. The Hotel is well located in the Centro and near a beautiful park. I now have a new family in Querétaro!
10-night trip

6/10

Too noisy on the rooms of the first floor, no warm water, old rooms. I reserved a king room and upon arrival told us they didnt have any availability.
3-night trip

6/10

Updated property, nice furnishings, central location. Water pressure and delivery of hot water in the shower was not good. My room was clean, lobby was clean, and the common areas were clean. Noise was definitely a problem; situated on a busy andador full of bars and restaurants, busy loud restaurant and bar in hotel, close to churches where fireworks were exploding at all hours, and church bells ringing. Staff was friendly and accomodating. However, I will not stay here again.
2-night trip

8/10

It was very noisy with construction and a drunk smashing a bottle at 2:00am in front of door of one of my travelers. The desk did nothng about it.
1-night trip