The BCC Hotel & Residence

Property class: 4
Hotel with outdoor pool, near Nagoya Hill Mall

Choose dates to view prices

When you stay at The BCC Hotel & Residence, you'll be within a 10-minute drive of Nagoya Hill Mall and Batam Centre Ferry Terminal. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a fitness center, a hot tub, and a sauna.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Twin Room

A hotel room with two beds, a glass table, and wicker chairs.

Deluxe Twin Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for BBC Premier Suite

A hotel room with a large bed, a leather ottoman, a nightstand, a wall-mounted lamp, and a window with a view of a bathroom.

BBC Premier Suite

  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Deluxe King

A hotel room with a large bed, a dark brown leather sofa, a nightstand, and a window with curtains.

Executive Deluxe King

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for BBC Apartment 2

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

BBC Apartment 2

  • 72 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

View all photos for BBC Apartment 3

A hotel room with a bed, a TV mounted on the wall, a bedside table with a phone, and a window with curtains.

BBC Apartment 3

  • 98 sq m
  • 3 bedrooms
  • Sleeps 3
  • 1 Double Bed, 1 Queen Bed and 1 Twin Bed
  • Free wired internet

View all photos for BBC Apartment 3 + 1

A hotel room with a bed, a TV mounted on the wall, a bedside table with a phone, and a window with curtains.

BBC Apartment 3 + 1

  • 142 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed
  • Free wired internet

View all photos for Executive Deluxe Twin

A hotel room with two beds, a glass table, and wicker chairs.

Executive Deluxe Twin

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for BBC Premier

A hotel room with a large bed, a bedside table, a nightstand, a small sofa, a large mirror, and a picture on the wall.

BBC Premier

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for BCC Suites

A hotel room with a large bed, a dark headboard, a framed picture on the wall, and a glass door leading to a bathroom.

BCC Suites

  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Royal Suite

A hotel room with a large bed, an orange headboard, a nightstand, a mirror, a window with curtains, and a chair.

Royal Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Map
Jl. Bunga Mawar, Baloi Kusuma, Batam, Batam Island, 29432

What's nearby

  • BCS Mall - 1 min walk - 0.1 km
  • Grand Batam Mall - 5 min walk - 0.5 km
  • Nagoya Hill Mall - 3 min drive - 1.2 km
  • Batam Centre - 13 min drive - 13.0 km
  • Batam Center Shopping Area - 13 min drive - 13.0 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 25 min drive
  • Singapore Changi Airport (SIN) - 15.4 miles/24.8 km
  • Seletar Airport (XSP) - 22.1 miles/35.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sea Food A2 (M-One Venue) - ‬2 min walk
  • ‪KFC - ‬4 min walk
  • ‪Kangen Café - ‬3 min walk
  • ‪Lovina Inn Penuin - ‬3 min walk
  • ‪Dae Jang Geum - ‬4 min walk

About this property

The BCC Hotel & Residence

  • When you stay at The BCC Hotel & Residence, you'll be within a 10-minute drive of Nagoya Hill Mall and Batam Centre Ferry Terminal. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a fitness center, a hot tub, and a sauna.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 227 rooms
    • Arranged over 21 floors

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Free onsite extended parking

Transfers

    • Airport shuttle*

Other information

    • Smoke-free property

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Reviews

The BCC Hotel & Residence Reviews

7.4

Good

7.0

Cleanliness

8.4

Location

7.6

Staff & service

7.0

Property conditions & facilities

Reviews

Verified review

4/10 Fair

Location is wise and convenient walkable to BCS mall, Grand batam and A2 foodcourt. However 2 bedroom suite was very rundown and constantly appearing of cockroaches in the apartment, i have killed countless of it. Bedsheets and pillow cover have yellow stains as well. Sofa was old and sink. Suggest a real revamp.
Verified review

4/10 Fair

Please also allow customers to take the free shuttle to the malls even not booking directly from hotel. Ultimately we stay choose to stay at the hotel but from other agents. And more timings for the shuttle. Room not so clean and has smell. Stained bedsheets. 4pax in a room, 2 bathrooms but only 1 small bottle of shampoo and 1 small bottle body soap. We expected each bathroom will have so we didnt bring us. Which now we have to take turn showering in 1 bathroom only. Breakfast not good. Food not warm. No meat, must at least ham, hot dog, chicken patty, some fried finger food, Sandwiches.
Verified review

4/10 Fair

Out of the 4 lift, only 2 working. Take very long for the lift to come down to your level. Facilities are old. Variety of dishes for breakfast are the same daily. Only 1 meat. Not palatable:
Verified review

8/10 Very good

Room was clean and comfortable however, The air-condition was not very good. It seems to be O.K. but then it stops and does not maintain the set temperature.
Verified review

10/10 Exceptional

Pleasant stay. Walking distance to shopping mall
Verified review

8/10 Very good

Room is clean but No Toilet Paper. Windows not double glass and as such noise from the road comes in
Verified review

6/10 Good

This hotel desperately needs an update. The toilet cleanliness is horrible. I have booked this hotel because I need a 3 bedroom suite to fit my family needs. This hotel use to be good and I have stayed there everytime time I am in batem .. but this time I am quite surprised that broken (I assumed) tampered glass was removed from the toilet but it was never replaced hence my whole toilet gets really wet after every shower. The tiles were never cleaned and you can see mould build up at the seams and between the tiles. Smoking room without any ashtray.. why ? Oh well the good thing is there are so many other brand new hotels with attached shopping malls which makes it even more convient for travellers. I would give this hotel a miss in the future. Never again BCC.
Verified review

10/10 Exceptional

Room is definitely big then other hotel.. My choice always BCC
Verified review

10/10 Exceptional

The location was so convenient where u can find lots of things nearby
Verified review

4/10 Fair

Checking in was abit draggy as the front desk had to deal with many guests demanding for their rooms which weren't ready (due to housekeeping issues perhaps?). Likewise for our 3 out of 4 rooms. However, we were pretty chilled since it' was supposed to be a holiday and the front desk staff were under tremendous stress and were already doing their best. Then there were issues with the lifts and so it took forever to either go up or down to/from our rooms on the top floors.
Verified review

8/10 Very good

The apartment is older than the hotel room. Will be good if can furnish. The towels and linen are yellow. The service and location are good.
Verified review

8/10 Very good

Excellent Location but poor service & hard bed

Great Stuff about Hotel: Excellent location, within 3-5 minutes walk away from BCS Mall, Night Hawker (A2 Foodcourt) & Peniun Market (Pasar Peniun) where you can find great local foods for breakfast, fruits & veg markets, fish & meat markets, local dried foods & snacks shops (keropok, Chili sauce, etc) & even clothes stalls within the market area. Great Stuff about Room: Big size rooms, clean. Negative Stuff about Hotel: Apart from the excellent location, this hotel has a small lobby area, very slow elevators, very slow staff. Negative Stuff about Room: Bed is very hard, 2 pillows on each bed of which 1 is too soft & flat while the other is too hard, old & too high.
Verified review

8/10 Very good

Location walking distance to food outlets shopping Convenient.
Verified review

8/10 Very good

It is a spacious and near the amenities. Shower curtains too short in the bathroom. Overall, good!
Verified review

8/10 Very good

Good location especially variety of Asian food convenient walking distance to shopping.
Verified review

6/10 Good

Basic room

8 of us stayed in 2 units of 2 bed room apartment has the basic amenities - bottled water, towels, shampoo, soap, toothbrush. It was able to fit us comfortably. Note that there were no cooking allowed even though there was a cooker hood. Deposit of 100k Rupiah was needed per room. Unit was rather old looking with old stains around. So of them had towels and bed linens with old stains on them. Sofa was not in a very good condition, either too hard or it looked like it was going to collapse. Well for the price, you pay for what you get.
Verified review

4/10 Fair

Location is good, but the hotel need a make over, shower cuber door spoil also didn't repair, aircon unit very noise ( light sleep like me cant sleep at all), some towels is too old need to throw away
Verified review

8/10 Very good

Room is spacious but bath room wall not clean, need to take note. Breakfast bad.
Verified review

2/10 Poor

Super lousy service...The one and only hotel i stayed in that ended up me having to go nearby to buy towers and toiletries. went for a 2D1N trip, booked 3-bedroom unit for 6 pax. Upon arriving only 1 set of Toileties provided in common toilet. Nothing was given in the master room toilet. For 6 pax staying there, only 4 towels were provided. Requested immediately for additional two towels and another set of toiletries to be provided in master bedroom toilet at least twice. All in all we waited for 2hrs for them to delivered it but no one shows up. We gave up waiting and chasing them for it and ended up having to go to the nearby shop to buy the toiletries and 2 towels so that we all can shower 1st before meeting our tour guide for the pre-arranged shopping trip. When we got back to the hotel around 10:30pm, we realised that nothing was being done, no additional towels or toiletries provided despite repeated request. Am glad we purchased it in the afternoon when they did not show up, else at least two of us will not get to shower and rest for the night. What kind of hotel is this? not able to even provided sufficient basic amenities to paying customers. really disappointed and will not stay there again.
Verified review

4/10 Fair

Terrible

The aircon was always at 26degree and cannot be colder , and toilet bath area not able to bath properly with faulty hose ....also keep having blackout with hotel not having its own back up generator
Verified review

8/10 Very good

A2 Food court and BCS mall is a stone throw away from the hotel. The hotel has rooms or apartment options which makes it easy for people travelling in large groups.
Verified review

8/10 Very good

lift is super slow. we waiting for 30mins for the lift to go down to had our b1st.
Verified review

8/10 Very good

Suggest to Upgrade the room facility and property.
Verified review

4/10 Fair

Bed sheets and blankets are dirty
Verified review

8/10 Very good

They upgraded me to suite which is nice but the bath tub didn’t work and towels are dirty the lifts are extremely slow. Breakfast quality is bad food and coffee are cold although service staff is good