Grand Royale Apartment Complex & Spa

Property class: 3.5
Ski hotel with free ski shuttle, near Vihren

Choose dates to view prices

Grand Royale Apartment Complex & Spa features a free ski shuttle and puts you within a 15-minute walk of Vihren and Bansko Gondola Lift. You can visit the spa to indulge in hot stone massages, body wraps, or aromatherapy, and international cuisine is served at Grand Royale, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include dryers and refrigerators. Skiers will appreciate access to ski storage. Fellow travelers say good things about the room service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The current price is $75
$83 total
includes taxes & fees
Oct 26 - Oct 27

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 2 Bedrooms, Non Smoking

A bedroom with a bed, a desk lamp, a television, and a wardrobe.

Apartment, 2 Bedrooms, Non Smoking

  • Mountain view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Non Smoking

A modern hotel room with a large bed, bedside lamps, a nightstand, and a potted plant.

Apartment, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Studio

A bedroom with a double bed, bedside tables, a wardrobe, a mirror, and a chandelier.

Standard Studio

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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A modern kitchen with wooden cabinetry, a central island, and a view of the adjacent room.
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  • Pool
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8.8 out of 10, Excellent, 208 reviews
The price is $46
$52 total
includes taxes & fees
Nov 8 - Nov 9
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About the neighborhood

Map
3 Todorini Ochi Str, Bansko, 2770

What's nearby

  • Bansko Ski Resort - 7 min walk - 0.6 km
  • Bansko Gondola Lift - 13 min walk - 1.2 km
  • Vihren - 15 min walk - 1.3 km
  • Museum of Otets Paisii Hilendarski - 17 min walk - 1.4 km
  • Holy Trinity Church - 3 min drive - 1.9 km

Getting around

  • Sofia Airport (SOF) - 148 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Ginger - ‬8 min walk
  • ‪The House - ‬7 min walk
  • ‪Shisha Bar - ‬4 min walk
  • ‪Pilay - Fried Chicken - ‬6 min walk
  • ‪Pizza Restaurant 4 Directions - ‬6 min walk

About this property

Grand Royale Apartment Complex & Spa

  • Grand Royale Apartment Complex & Spa features a free ski shuttle and puts you within a 15-minute walk of Vihren and Bansko Gondola Lift. You can visit the spa to indulge in hot stone massages, body wraps, or aromatherapy, and international cuisine is served at Grand Royale, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include dryers and refrigerators. Skiers will appreciate access to ski storage. Fellow travelers say good things about the room service.

At a glance

Hotel size

    • 74 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Free ski shuttle

Other information

    • Smoke-free property

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Reviews

Grand Royale Apartment Complex & Spa Reviews

8.6

Excellent

8.6

Cleanliness

7.2

Location

8.6

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The spa area was nice and the spa crew provided wonderful treatments. (3 reviews)
  • Breakfast was described as lovely, heavenly, and very good. (3 reviews)
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Popular mentions

Breakfast
Service staff
Location
Room

Reviews

Verified review

10/10 Exceptional

Amazing place we will come back! Thank you!! The spa crew are wonderful, had a great facial and massage and felt so good after! Very kind and warm staff!
Verified review

8/10 Very good

Good hotel to stay in Bansko. The room is big, spacious, bright. Swimming pool it's good, everywhere is clean 👍 Breakfast is very good ! We will be back 🙂
Verified review

10/10 Exceptional

We booked this hotel for 5 nights during christmas period. Breakfast was amazing, service from staff was great, the hotel has a lot of options to keep kids busy if you have any children, spa was one of the best facilities on site. Our one bed apartment was spacious, comfortable, clean washroom. Only problem was that the walls were thin and we could hear quite a bit of noise from other rooms which kept us awake till late most nights.
Verified review

8/10 Very good

The only complaint was that the internet was close to non-existent no matter what area of the property we tried. That was part of the reason we did not stay another night. The spa area was nice with very few guests around. Not walking distance to the city center, but taxes are readily available.
Verified review

8/10 Very good

The hotel is very clean and quiet . Location is okay and staff is very helpful and friendly! The one bedroom apartment is super spacious and in a nice layout. It’s perfect for a family stay with kids . Few things that can be improved are that the ventilation and air flow in the lobby, rooms and common areas very low and definitely needs more air . Also breakfast should be more diverse and not same options every day. But overall the hotel is Very Good . Will probably come back next time we visit Bansko.
Verified review

10/10 Exceptional

It was a brilliant place for our anniversary trip, the staff were friendly, the apartment was clean and the breakfast in morning was lovely. (Scramble eggs were heavenly). My only note would be that the apartment wasn’t really soundproof as we could hear our neighbours both above and next to us walking around and talking quite loudly. We’re heavy sleepers so it’s wasn’t a problem for us, but it’s not quite ‘soundproof’ as the listing says. That’s the only fault in the whole experience. Besides that it was great!
Verified review

8/10 Very good

Very good experience

We had a very pleasant and comfortable stay. Our 2- bedroom apartment was clean and spacious, the kitchen had sufficient amount of utensils and plates. We brought our own coffee machine, if we had not, there would not be a way for us to make our own coffee (we prefer it first thing in the morning, before dressing to go for breakfast to the restaurant). We appreciated that there was a kitchen towel and a feet towel (something that is missing in many other Bulgarian rental units), as well as bath robes and slippers for everyone. The beds were a bit hard for us but there was a variety of pillows which was good. Excellent wifi signal and a wide variety of TV programs. All in all, great apartment. We had breakfast included, some of the other guests of the hotel had also dinner included. We preferred to not include the dinner but ended up eating in the restaurant's hotel all 3 evenings and it seemed to us that we would have had a greater variety of food to choose from if we had the dinner included. At least we could see that there was a big variety of deserts in the all-you-can-eat dinner option compared to our 3 possible desserts to order. The service at the restaurant could have been better. In 2 of our 3 meals my meal arrived with a great delay -after the rest of the family had finished theirs.
Verified review

10/10 Exceptional

Helpful staff,
Verified review

10/10 Exceptional

Nice hotel with swimming pool, close to ski lift area
Verified review

10/10 Exceptional

Everything was great. Would def go there again!
Verified review

10/10 Exceptional

Everything was excellent and very clean.
Verified review

8/10 Very good

The hotel offers you all the facilities in good price.However, the breakfast and cleanliness are areas that need improvement.
Verified review

10/10 Exceptional

Spacious apartment and lovely hotel. Easily walkable to main street and gondola. We were there for New Year’s Eve and the staff organised a great evening with entertainment and fireworks - excellent night. Staff worked really hard- thank you!
Verified review

8/10 Very good

Good location. Great breakfast. Fantastic pool and spa . Basic rooms but clean . Poor self catering facilities
Verified review

4/10 Fair

Hotel is borderline average

If you opt for half board (dinner and breakfast) know that during dinner you will have to buy all of your drinks
Verified review

10/10 Exceptional

Bansko best value spa retreat! Beats Kempinski

An amazing hotel with a magical spa retreat. Loved the room and the views. Best massages i’ve had for a long time! Room services food was okay but the staff are so friendly which made up for it! Free shuttles to the gondola also helped getting out early and saved us the walk. Definitely would stay again if i get back to bansko!
Verified review

6/10 Good

Nice hotel to stay, however not an impressive one

First of all, the hotel location is very difficult to find - the location shown on Expedia map is definitely wrong! The staff is really nice and helpful, the hotel design is original. The breakfast needs improvement, rooms are big enough but everything inside looks cheap.
Verified review

10/10 Exceptional

Stayed before so know the property quite well. I like location 15min walk to town centre. Sauna, steamroom & Swimming pool are excellent. Everywhere is spotlessly clean. Staff are friendly & provide excellent service. Shuttle bus to & from Gondola, clean, reliable & punctual. Asked for extra blanket for my room one evening & received within 10mins.
Verified review

10/10 Exceptional

Very pleasant and comfortable

The hotel was value for money. We stayed in Bansko for a whole week for our ski holidays. However, at the beginning of our holiday we stayed in a different hotel. We stayed at Grand Royale only for 4 days at the end of the trip. The breakfast was really nice and full of different things to suit all tastes. The room was spacious and very clean. The staff at the hotel was very friendly and helpful at all times. Although the gondola is not very far from the hotel, the hotel has a free shuttle bus to take guests to the gondola. The hotel is not only beautiful but it has all kind of things like playground areas and spa.
Verified review

10/10 Exceptional

Great location! 😊😊
Verified review

10/10 Exceptional

Enfes kış tatilimiz.

Eşim ile kış tatili yapmak için haftasonumuzu bu otelde geçirmek istedik. Odanın kullanım alanının büyüklüğü rahatlığı konforu bizi çok memnun etti. Eşimin doğum gününü kutlamak için süprizime destek veren otel personelinden ayrıca çok memnun kaldım. Kutlama sonrası bize armağan edilen ev yapımı şarap ise muhteşemdi. Herşey için çok teşekkür ederiz. Herkese de tavsiyemdir.
Verified review

10/10 Exceptional

Worm property and staff. Good spa and food. I recomend.
Verified review

10/10 Exceptional

Nos gustó muchisimo. Volveriamos sin duda.

La relación calidad-precio inmejorable. La cocina del apartamento no la utilizamos porque reservamos media-pensión. El desayuno y la cena estaba bastante bien y con variedad. La sauna, baño de vapor y piscina completamente gratuito. También había gimnasio aunque no lo usamos. Nos gustó también que aunque está cerca del centro, está algo apartado por lo que es muy tranquilo. El personal tanto del comedor como en la recepción encantadores.
Verified review

6/10 Good

ρεσεψιον

Δεν υπήρχε χαμόγελο στο προσωπικό ιδιαίτερα στην ρεσεψιόν κ δεν ανταποκρίνεται γενικότερα στα αστέρια της κατηγορίας του
Verified review

8/10 Very good

xalara

kaloytsiko