Hotel Puerta del Sur

Property class: 3.5
Riverfront hotel with restaurant, connected to the convention center, near Rio Cruces Bridge

Choose dates to view prices

Hotel Puerta del Sur features a marina and puts you just steps from Rio Cruces Bridge. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights include 3 hot tubs, a fitness center, and a sauna.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
The current price is $124
$124 total
Nov 10 - Nov 11

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior King

A hotel room with a bed, desk, chair, lamp, and a view of the outdoors.

Superior King

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin

Room

Superior Twin

8.8 out of 10
Excellent
(5 reviews)
  • River view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

A hotel room with a large bed, a desk, two chairs, a view of the outdoors, and a wooden headboard.

Junior Suite

  • River view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King con Terraza

A hotel room with a large bed, two bedside lamps, a nightstand, a desk with a chair, and a view of the outdoors through a large window.

Superior King con Terraza

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin with Terrace

Room

Superior Twin with Terrace

  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room

A hotel room with a large bed, a desk with a chair, a small table, a nightstand, and a window with curtains.

Standard Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Twin

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through an open door.

Junior Suite Twin

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
Los Lingues 950 Isla Teja, Valdivia, Los Lagos, 5090000

What's nearby

  • Rio Cruces Bridge - 4 min walk - 0.4 km
  • Parque Saval - 12 min walk - 1.0 km
  • Costanera Arturo Prat - 2 min drive - 2.0 km
  • Casino Mundo Dreams - 2 min drive - 2.3 km
  • Valdivia Square - 2 min drive - 2.3 km

Getting around

  • Valdivia (ZAL-Pichoy) - 29 min drive
  • Antilhue Station - 40 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Mercato valdivia - ‬13 min walk
  • ‪La Bota Brewrestaurant - ‬7 min walk
  • ‪Panaka - ‬18 min walk
  • ‪Bar Bundor - ‬13 min walk
  • ‪Otto Sandwich - ‬15 min walk

About this property

Hotel Puerta del Sur

  • Hotel Puerta del Sur features a marina and puts you just steps from Rio Cruces Bridge. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights include 3 hot tubs, a fitness center, and a sauna.

At a glance

CHECK-IN
4:00pm
CHECK-OUT
12:00pm

Hotel size

    • 39 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited

Offsite

    • Area shuttle*

Other information

    • Smoke-free property

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Reviews

Hotel Puerta del Sur Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, delicious, and ideal with a variety of options. (9 reviews)
  • The hot tub experience was smooth, peaceful, and enjoyable for guests. (3 reviews)
  • The pool was described as beautiful and awesome. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Great place to stay, the food was amazing, the swimming pool was awesome.
Verified review

10/10 Exceptional

Hot tubs really good with dock access. Nice trail with kids activities. So good for staying with family.
Verified review

10/10 Exceptional

Beautiful hotel with great views and a nice atmosphere
Verified review

10/10 Exceptional

This hotel is spectacular, great location, great food great, beautiful!
Verified review

10/10 Exceptional

Lovely view and grounds
Verified review

10/10 Exceptional

The staff was great and the view from our room of the river was great.
Verified review

10/10 Exceptional

Room spacious; very clean. Staff was ver helpful and courteous
Verified review

10/10 Exceptional

Great restaurant and amenities. In a good location near to Valdivia.
Verified review

10/10 Exceptional

Relaxing Vacations

Very good hotel, very conveniently located near a mangrove area, for bird watching
Verified review

10/10 Exceptional

Beautiful property and area. Many places to eat close by and an easy drive to the center of Valdivia.
Verified review

10/10 Exceptional

Beautiful gardens, comfortable room, lovely staff, great swimming pool, fabulous food. In 5 weeks travelling it's the best hotel I have stayed in (out of 12)!
Verified review

8/10 Very good

Nice hotel

It's a nice hotel, well located, very quiet and beautiful view of the river.
Verified review

10/10 Exceptional

Pleasant, bucolic location in the midst of a beautiful estuary. Most likely the best accommodation in Valdivia
Verified review

10/10 Exceptional

Jewel in Valdivia

Lovely hotel. The restaurant is great and you can get private expeditions on the river from the hotel
Verified review

8/10 Very good

Spacious room, nice view of, and walking access to, some serene wetlands along the river. Good breakfast. Several very good restaurants within walking distance. Across the river from the main part of Valdivia, so traffic was a litle less crazy in the immediate area.
Verified review

10/10 Exceptional

What a beautiful hotel! The lovely verdant setting, the spacious and spotless rooms, and the attentive staff made my time at Puerta del Sur a pleasure! And the breakfast was delicious (especially the coffee -- strong and much needed!). I will definitely return on any future trips. Thank you for a perfect stay!
Verified review

10/10 Exceptional

Perfect hotel within the city but around nature. The “tinajas” hot tub experience was very smooth and peaceful. Great to travel with little kids
Verified review

10/10 Exceptional

I haven't had the breakfast yet. I've only just checked in. The hotel receptionist was very welcoming and professional. Stunning location bedroom faces the river from above and it was a gorgeous sunset. Now expecting a fantastic dining experience at Botanica!
Verified review

10/10 Exceptional

Showed up a little early and the clerk had already our room available for us. Very clean and quiet, I really love this place, the view is spectacular. Best breakfast ever with fresh bread, and pastries. Staff very friendly. Definitely I'll come back.
Verified review

10/10 Exceptional

Very good experience. The building is very clean , ​Fantastic, ​Exceptional Service: The staff, especially front desk is incredibly welcoming and attentive from check-in to check-out. ​my room was spacious, and very quiet. only the first day event Inacap the music is very incomfortable ​Location is perfect—within easy walking. We had a wonderful time
Verified review

10/10 Exceptional

Since the change in administration I love this hotel Puerta del Sur. Friendly and respectful staff, good amenities, amazing views of the river and Cau-cau bridge. Good breakfast. No spiders and mosquitoes as it was in the past. I fully recommend this one special when you book thru Expedia, much cheaper than by the front desk.
Verified review

8/10 Very good

Nice hotel with river view

Nice hotel with river view. They control the temperature of the room and mattress is just standard. You depend on other visitors behave since the acoustic isolation is not great but there's no street noise. The restaurant was not open but there are good options around 10 minutes walking. Overall, I would recommend it.
Verified review

10/10 Exceptional

Beautiful property and view. Staff was so helpful and front staff even helped me print something I needed. There was a broken light in our room that they tried to fix but couldn’t. Staff was very prompt and explained they would fix it the next day after trying for about 20 minutes. Our adult kids loved the outdoor hot tub.
Verified review

8/10 Very good

Expedia lies again! This is a nice clean property with nice sized rooms, wide hallways and wooded area surrounding property and plenty of free parking. No business center, bellman,or concierge. This is a solid 3 star hotel and it is fine. Why Expedia overrates this hotel is very misleading. Nicest part is the checkin desk has young university staff attending hotel mgmt school and actual try to help guests. Very refreshing!
Verified review

8/10 Very good

Clean hotel and well located But during our stay, an electricity shutfown occurs from 20:00 hrs until 12:00 am next day. So I expected some courtesy from the hotel (discount or bonus for the next stay),but nothing of that happens.