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Hotel Pullman ZamZam Makkah

5.0 star property
Luxury hotel with 2 restaurants, connected to a shopping center, near Great Mosque of Makkah

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Photo gallery for Hotel Pullman ZamZam Makkah

Relax in this stylish living room with a high ceiling and breathtaking city views.
Relax in a spacious room with a large bed, wooden headboard, and city view.
Enjoy a diverse spread of international cuisine at our buffet, featuring fresh breads, pastries, salads, and seasonal fruits.
Reception area with a modern design, featuring a reception desk, office chairs, and a potted plant.
Experience a sleek and stylish space with hairdressing chairs, mirrors, and a central vanity.
Experience the warmth of Makkah at Hotel Pullman ZamZam, where luxury meets sustainability. Savor breakfast at one of two restaurants, explore the on-site shopping mall, or get lost in a book from the library. With free in-room WiFi and multilingual staff, this hotel offers a unique blend of comfort and culture.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Connecting rooms available
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Library
  • Computer station
  • Front-desk safe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Separate sitting area
The current price is $164
$198 total
includes taxes & fees
Aug 16 - Aug 17

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Classic Room, 2 Single Size Beds, Haram Courtyard View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Size Beds, Haram Courtyard View

7.2 out of 10
Good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Size Beds, Haram View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 3 Single Size Beds, Haram View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 3 Single Size Beds, Haram View

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Room, 3 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 3 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 2 Single Size Beds, Partial Kaaba View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Accessible, 2 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Accessible, 2 Single Size Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 37 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Double Beds (Haram View)

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Room, 2 Double Beds (Haram View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Single Size Beds, Haram Courtyard View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Junior Suite, 2 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 7
  • 1 King Bed

View all photos for Classic Room, 2 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Size Beds, City View

7.6 out of 10
Good
(34 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Junior Suite, 2 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Classic Suite, Multiple Beds, Courtyard View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Suite, Multiple Beds, Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 4 Single Size Beds, City View

Classic Room, 4 Single Size Beds, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 4 Single Size Beds, City View

7.0 out of 10
Good
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Room, 2 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Room, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 5
  • 2 Double Beds

Similar properties

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Swissôtel Makkah

  • Airport transfer
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  • Connecting rooms available
8.8 out of 10, Excellent, 1,022 reviews
The price is $184
$222 total
includes taxes & fees
Aug 2 - Aug 3
Swissôtel Makkah
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About the neighborhood

Map
Abraj Al-bait., Central Area Ajyad, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • Abraj Al-Bait Towers - 2 min walk - 0.2 km
  • King Fahad Gate - 3 min walk - 0.3 km
  • Kaaba - 6 min walk - 0.5 km
  • Well of Zamzam - 8 min walk - 0.6 km

Getting around

  • King Abdulaziz Intl. Airport (JED) - 71 min drive
  • Makkah Station - 12 min drive

Restaurants

  • ‪Swiss Express - ‬1 min walk
  • ‪مطعم الطيبات انتركونتيننتال - ‬1 min walk
  • ‪Almsharf Lounge - ‬1 min walk
  • ‪مطعم الطازج - ‬1 min walk
  • ‪الطازج - ‬1 min walk

About this property

Hotel Pullman ZamZam Makkah

You'll be in a fantastic location at Hotel Pullman ZamZam Makkah, just a 5-minute walk from Great Mosque of Makkah and Abraj Al-Bait Towers. For a bite to eat, guests can check out Al Zahra, one of 2 restaurants, which serves breakfast, lunch, and dinner. This luxurious hotel is also within just a 10-minute walk of Kaaba. Fellow travelers love the breakfast and location.

Languages

Arabic, English, French, Hindi, Indonesian

More about this property

VISIBILITY

At a glance

Hotel size

    • 1315 rooms
    • Arranged over 33 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 9:00 AM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite valet parking (SAR 400 per day)

Other information

    • Designated smoking areas
    • No alcohol allowed onsite
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Meeting rooms
  • Computer station
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
STAR_OUTLINE

Special features

Dining

Al Zahra - This restaurant serves breakfast, lunch, and dinner.
Al Yasmine - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Tea Garden - This coffee shop specializes in international cuisine and serves light fare only. Open 24 hours.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 90 per person
  • Early check-in can be arranged for an extra charge of SAR 400 (subject to availability)
  • Late check-out can be arranged for an extra charge of SAR 400 (subject to availability)

Renovations and closures

The property will be renovating from July 19 2023 to July 15 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for SAR 400.0 per night

Parking

  • Valet parking costs SAR 400 per day

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10001442

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Also known as

Hotel Pullman ZamZam Makkah
Hotel Pullman ZamZam Makkah Mecca
Pullman Makkah Hotel
Pullman ZamZam Hotel
Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
ZamZam Makkah Hotel
ZamZam Pullman
ZamZam Pullman Hotel
ZamZam Pullman Makkah Hotel
Pullman Zamzam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel Makkah
HELP_OUTLINE

Frequently asked questions

Does Hotel Pullman ZamZam Makkah offer free cancellation for a full refund?

Yes, Hotel Pullman ZamZam Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Pullman ZamZam Makkah?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Pullman ZamZam Makkah?

Yes. Valet parking costs SAR 400 per day.

What are the check-in and check-out times at Hotel Pullman ZamZam Makkah?

Check-in start time: 2:00 PM; Check-in end time: 9:00 AM. There's a charge of SAR 400 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of SAR 400 (subject to availability). Contactless check-in and check-out are available.

Are there restaurants at or near Hotel Pullman ZamZam Makkah?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Hotel Pullman ZamZam Makkah like?

Hotel Pullman ZamZam Makkah is in Makkah City Center, a short 2-minute walk from Great Mosque of Makkah and 6 minutes' walk from Kaaba. Travelers love the hotel's prime location.

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Hotel Pullman ZamZam Makkah Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
Bathroom
Bed
Elevator
Lobby
Food
Family friendly

Reviews

10/10 Exceptional

Love this stay and highly recommend
MEH, 1-night trip

10/10 Exceptional

Enjoyed the stay
Amr, 4-night trip

10/10 Exceptional

Great stay !!!
Khurram, 4-night trip

10/10 Exceptional

It’s good hotel for family
Md, 6-night trip

8/10 Very good

Great location
Ahmad, 2-night trip

10/10 Exceptional

Amazing place
ASIF, 4-night trip

10/10 Exceptional

Amazing hotel very close to harm everything was amazing all the stuff very professionals
Sundus, 11-night trip

10/10 Exceptional

Friendly staff, very close to the Haram
Mohammed, 3-night trip

10/10 Exceptional

Excellent stay
hassan Aly Hosny Hassan, 2-night trip

6/10 Good

Clean and convenient.
HAYATH, 4-night trip

10/10 Exceptional

Great service. Buffet breakfast is amazing. Lots of items
Jesika, 4-night trip

8/10 Very good

Very close to Masjid Al Haram
M, 3-night trip

10/10 Exceptional

Happy to staying there
pulok, 2-night trip

10/10 Exceptional

The hotel is very nice and comfortable with great staff. Love always staying here.
Aysha, 1-night trip

10/10 Exceptional

Amazing stay

Hotel service and customer relationship was amazing. Family friendly and security was top.
jamila, 4-night trip

10/10 Exceptional

Very Nice and Convinient
Rubina A, 4-night trip

10/10 Exceptional

Good location
Mohammad, 3-night trip

10/10 Exceptional

Good place to stay.
Shahrior, 3-night trip

8/10 Very good

Best location,
Imtiaz, 4-night trip

8/10 Very good

Property is clean ,stuff are friendly, all shopping mall ,food court masque are walking distance
farjana, 4-night trip

10/10 Exceptional

Our favourite hotel for Umrah
Hesham, 3-night trip

10/10 Exceptional

Excellent
Abdulsabur, 6-night trip

10/10 Exceptional

Great
Naweedullah, 3-night trip

10/10 Exceptional

Early check in and late check out was really appreciated given our situation. Nice breakfast too
Muhammad, 1-night trip

10/10 Exceptional

Thank you for your service! We enjoyed our visit.
Rajaa, 3-night trip