Hotel Neutraal

City-center hotel within easy reach of Dam Square

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When you stay at Hotel Neutraal, you'll be within a 15-minute walk of Dam Square and The 9 Streets. Also, Passenger Terminal Amsterdam and Rijksmuseum are within a short drive. The property is just a short walk to public transportation: Amsterdam Central Metro Station is 2 minutes and Nieuwezijds Kolk Stop is 5 minutes.

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk

Main amenities (9)

  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Refrigerator in a common area
  • Luggage storage
  • TV in a common area

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room with Shared Bathroom

A room with a headboard, a painting of a dog, a wall-mounted light, and a bed with pillows.

Double Room with Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room with Shared Bathroom

A hotel room with two beds, each with white linens and pillows, and two wall-mounted light fixtures.

Triple Room with Shared Bathroom

  • Sleeps 3
  • 3 Twin Beds

View all photos for Quad Room with Shared Bathroom

A hotel room with two beds, a nightstand, a sink, and a painting of a dog on the wall.

Quad Room with Shared Bathroom

  • Sleeps 4
  • 4 Twin Beds

View all photos for Twin Room

A hotel room with two beds, each with white linens and pillows, and two wall-mounted light fixtures.

Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Damrak 8, Amsterdam, 1012LG

What's nearby

  • Sexmuseum - 1 min walk - 0.1 km
  • Warmoesstraat - 1 min walk - 0.2 km
  • Berlage Stock Exchange - 3 min walk - 0.3 km
  • Dam Square - 6 min walk - 0.5 km
  • The 9 Streets - 11 min walk - 0.9 km

Getting around

  • Amsterdam Airport Schiphol (AMS) - 28 min drive
  • Amsterdam Central Station - 3 min walk
  • Amsterdam (ZYA-Amsterdam Central Station) - 3 min walk
  • Amsterdam Muiderpoort Station - 5 min drive
  • Amsterdam Central Metro Station - 2 min walk
  • Nieuwezijds Kolk Stop - 5 min walk
  • Dam Stop - 7 min walk

Restaurants

  • ‪Pancakes Amsterdam Centraal - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Park Plaza Brasserie - ‬1 min walk
  • ‪art'otel - ‬2 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Hotel Neutraal

  • When you stay at Hotel Neutraal, you'll be within a 15-minute walk of Dam Square and The 9 Streets. Also, Passenger Terminal Amsterdam and Rijksmuseum are within a short drive. The property is just a short walk to public transportation: Amsterdam Central Metro Station is 2 minutes and Nieuwezijds Kolk Stop is 5 minutes.

At a glance

Hotel size

    • 34 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 17
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Parking

    • Onsite parking includes off-street options

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Shared microwave
  • Shared refrigerator
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Room amenities

Be entertained

  • 20-inch TV
  • Satellite TV channels

Home comfort

  • Heating

Freshen up

  • Shared bathroom (in-room sink)
  • Hair dryer (on request)
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • An effective city/local tax rate of 12.50 percent will be charged

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the first night's rate for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Hotel Neutraal
Hotel Neutraal Amsterdam
Neutraal
Neutraal Amsterdam
Neutraal Hotel Amsterdam
Hotel Neutraal Hotel
Hotel Neutraal Amsterdam
Hotel Neutraal Hotel Amsterdam

Frequently asked questions

Does Hotel Neutraal offer free cancellation for a full refund?

Yes, Hotel Neutraal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Neutraal?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Hotel Neutraal?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel Neutraal?

No, this hotel doesn't have a casino, but Holland Casino (7-min drive) is nearby.

What is there to do at Hotel Neutraal and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming.

What's the area around Hotel Neutraal like?

Hotel Neutraal is in Amsterdam City Centre, a short 2-minute walk from Amsterdam Central Metro Station and 7 minutes' walk from Dam Square.

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Reviews

Hotel Neutraal Reviews

5.0

5.4

Cleanliness

8.8

Location

5.6

Staff & service

4.4

Property conditions & facilities

Reviews

Verified review

2/10 Poor

gedeelde badkamer smerig. raam op kamer sprong steeds open door de wind.
Verified review

10/10 Exceptional

Great place would recommend

Great view to watch the world from, breakfast was included and was cereal, meat cheese bread tea coffee etc, all youciulc need on the doorstep you would struggle to find s better location at such a great price
Verified review

2/10 Poor

The shared bathroom lacked a toilet seat, and the bathroom down the hall was out of order. Guests are forced to walk through a disgusting trash storage area to access rooms. The TV got one channel, an Arabic broadcast. SAD!
Verified review

4/10 Fair

la chambre pour 2 très petite , lit petit, il n'y avait qu'une chaise , de toute façon impossible d'en mettre deux autrement on ne pouvait plus bouger, glace au-dessus du lavabo sale, au niveau de la fenêtre il y avait une petite plate forme à l'extérieur remplie de mégots de cigarette.moquette usagée dans le salon, personnel peu accueillant à part 2 personnes, petit déjeuner peu varié, salle de bain ok mais le WC très petit une personne de grande corpulence ne rentrait pas. il n'y avait de bien que la proximité de la gare Central
Verified review

2/10 Poor

Amsterdam super et hôtel nul

Amterdam est très dépaysant et très agréable. L'hôtel est déplorable surtout pour 105€ la nuitée (chambre n° 35). Le personnel est ni accueillant et ni poli. On s'est retrouvé dans une chambre sans aucun confort (précisé en tout petit en fin de description que les toilette et douche sont sur le palier). Lit double de 1,20m seulement. Pas de fenêtre seul vasistas opaque non ouvrant et sale. Pas de meuble de rangement car pièce trop petite (~2,60m*2,30m). Ca va qu'on avait des valises cabine sinon je ne vois pas où on les aurait gardé ouvertes (faute de rangement on laisse les vêtements à l'intérieur). Salle peu accueillante pour le petit déjeuner, et même pas un petit bouquet sur les tables: dommage au pays des tulipes, . Buffet pas attrayant du tout, très peu de choix et seulement du pain de mie Heureusement que la ville a beaucoup d'attrait ce qui rend le voyage très agréable malgré l'hébergement déplorable
Verified review

2/10 Poor

Unsafe hotel, items went missing from my room, staff are unhelpful and very very rude, I wouldn’t recommend this hotel to anyone
Verified review

8/10 Very good

Ideal Location

Fantastic location, adequate breakfast and friendly staff. However, the room was very small for a double and although clean was very old and tired. Renovations were taking place in the corridors so there was a lot of building materials just left around.
Verified review

6/10 Good

Great location, better than hostel but expensive.

Great location very close to central station on main busy tourist street. small upstairs hotel above macca's. stairs to room difficult to navigate with bag but not uncommon in Amsterdam. renovations taking place a bit messy with that -but didnt effect us. 1 small shower and 1 small toilet to share with many rooms on our floor-sometimes awkward. bed not so great, nearly always tending to fall out of bed as very soft edge. Basic breakfast-just ok. check in good. have to leave key at reception when going out.
Verified review

10/10 Exceptional

Everything goog. The power went out and front desk did not know because they still had power
Verified review

2/10 Poor

The woman at the front desk was so rude. I asked if I could leave my bag until check in time and she said yes and to just leave it on a table in the public dining area. She wouldn’t put it behind the desk. I might as well have left it outside the front door with a sign that said “take me” on it. She said if I don’t like it then I could “go somewhere else”. An “I’m sorry but that’s the only place I have” would have been a little nicer customer service. Anything that closely resembled a smile might have helped too. She was just cold and nasty. The room was fine for someone who doesn’t actually need to sleep. I could hear everything outside of the room. The floors were loud so whenever anyone walked by the room it woke me up. Doors were slamming closed all night long. If the woman at check in was in any way nice, I would have been able to look past everything else.
Verified review

8/10 Very good

À la hauteur de nos attentes, bien placé et propre

Très bon séjour dans une chambre avec un confort minimum mais tout à fait à la hauteur de nos attentes, idéalement placé.
Verified review

2/10 Poor

hotel for doing it hard

Small room with no A/C - toilet & bathroom comunial
Verified review

6/10 Good

ok for en enkelt nat.

Ikke et sted for længere ophold, men for en enkelt overnatning kan det gå og til prisen er det vel ok.
Verified review

8/10 Very good

A Positive for Hotel Neutraal

Overall it was a pleasant stay. The reception area seems a little old, but overall it is clean. The room I was very nice and comfortable for the price. The shared bathroom was also clean and not a problem for a single guy. The best part about the place is its central location. Very close (walking distance) to the train station and tram lines. It's also pretty close to everything you can need during your stay in Amsterdam.
Verified review

4/10 Fair

Vraiment dans un état lamentable le manque de peinture et les mit sont en papier
Verified review

8/10 Very good

中央駅にすぐアクセス

写真の通り部屋は古く、オイルヒーターもあまり効かなく冬場は寒いのですが、綺麗に清掃されています。無料の朝食もビュッフェでなかなか。何よりもスタッフが明るく対応が気持ち良いです。立地と値段も悪くないです。
Verified review

2/10 Poor

Terrible & Dirty Hotel ( only Location )

No phone in the room to call the reception ,No weake up call system,No TV Remort Control in the Room ,No Drinking Glass in the room,No Glasses on the sink to put your tooth paste & tooth brush ,No Soaps , No Hand & Dusch gel, No slipers in the Room,Very old dirty Floor carpet in the Room and in the eintire hotel ,walls are painted very simple without any anti Bactria,No cloth Wardrobe,No table napkins ,same Breakfast every day,very simple one Star Not 3 Stars Hotel....!!
Verified review

2/10 Poor

立地は最高

とにかく従業員の対応が最悪、チェックインの時からずっと怒り口調で話してくるので不愉快。 狭い階段を、重い荷物を持って登らないといけない！！ 客層が最悪、酔っぱらいが夜中叫びながら廊下を歩き回ったあげく、朝は二日酔いのせいかトイレを占拠してて利用できなかった。 部屋の暖房が全く利用できなかった。テレビはあるけどりモンコンがない。
Verified review

6/10 Good

Good located hotel

Hotel is in the city center so that very convenient to go everywhere in Amsterdam. Home make breakfast is great for traveller. If we could get someone help us to lift up and down our luggages on those stairs when we check-in/check-out then we would be very happy.
Verified review

6/10 Good

Zum Schlafen reicht's...

Das Hotel liegt genial zwischen Hbh. und Dam. Vom Frühstücksraum hat man einen klasse Ausblick auf die Gracht und die dahinter liegende Fassade... Das Zimmer hatte ein 140cm breites Bett und gefühlte 50cm Platz drum rum. Der Fernseher war nicht zu benutzen, da keine Fernbedienung zu finden war und auch manuell nix zu machen schien... Der Zuzieharm der Tür war auch defekt. Der Weg zum Zimmer war lang und steil, denn wir mussten 3 enge Treppen und schier endlose Flure hinauf... Das Frühstück war.... nennen wir es einfach. Marmelade, Honig, Butter, Müsli, Cornflakes, Wurst, Käse, Gurken- und Tomatenscheiben, Toastbrot, Saft und ein kleiner Kaffee, das tut's schon... (Alle paar Sekunden erschallte eine Spielautomaten-Melodie :-D ) Aber ein Schritt aus der Haustür und man war mitten in der City, dementsprechend hat uns das schon gereicht für die 3 Nächte :-)
Verified review

2/10 Poor

Awful

Hotel was falling apart. it was filthy and full of random people. we had to lock the door just to go to the toilet. I don't feel threatened easily but this hotel was like something from a horror movie. The coffee in the Moring was ok, but didn't eat anything because the cat was all over the tables and reception. Faulty towers has nothing on this hotel.
Verified review

4/10 Fair

교통의 편리성과 관광지 접근성만 따진다면~~~

저렴한 호텔을 예약하였다 하지만 상상 이하의 열악한 시설에 놀랐습니다. 내부 공간이 너무 비좁고 제대로 관리되고 있지 않는 시설들이 조금은 당황스러웠습니다. 우리나라와 비교하는게 좀 뭐하지만요~~. 다만, 교통과 관광을 위한 연결성 및 접근성은 최고였다고 생각합니다.
Verified review

6/10 Good

走道狹小且不通風，通道地毯感覺不乾淨。開門出走廊時可以聞到有很濃的大麻菸味，走到外面也看見很多菸蒂。房間及衛浴算乾淨，早餐也可以。服務人員也願意幫我們裝熱開水。
Verified review

6/10 Good

Not worth the money

The hotel is very run down. But was clean and in an excellent location. Checking in staff weren't the friendliest but the staff in the morning were lovely. Next time, I will probably save money and stay in a hostel instead.
Verified review

6/10 Good

Neutral

No lift, so expect to climb stairs Place has seen its better days it's more like a single room hostel