Plazamar Serenity Resort

Property class: 3
Family-friendly resort with 2 outdoor pools, near Santa Ponsa Beach

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Plazamar Serenity Resort features a free kids' club and puts you within a 10-minute walk of Santa Ponsa Beach. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Premium Studio

A modern hotel room with a large bed, a desk, and a kitchenette.

Premium Studio

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

A modern, well-lit room with a dining area, a sofa, and a TV mounted on the wall.

Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Avenida Golf 4, Santa Ponsa, Calvia, Mallorca, 7180

What's nearby

  • Santa Ponsa Beach - 5 min walk - 0.4 km
  • Caló d'en Pellicer - 12 min walk - 1.1 km
  • Santa Ponsa Yacht Club - 20 min walk - 1.6 km
  • Square Santa Ponsa - 4 min drive - 1.8 km
  • Santa Ponsa Golf Course - 5 min drive - 2.1 km

Getting around

  • Palma de Mallorca Airport (PMI) - 43 min drive
  • Marratxi Pont d Inca Station - 21 min drive
  • Marratxi Poligon Station - 23 min drive
  • Marratxi Pont d Inca Nou Station - 23 min drive

Restaurants

  • ‪Mercader del Mar - ‬6 min walk
  • ‪A Casa del Padrino - ‬3 min walk
  • ‪Cafe Mozart - ‬5 min walk
  • ‪Fat Sams - ‬5 min walk
  • ‪Mamma Mia - ‬5 min walk

About this property

Plazamar Serenity Resort

  • Plazamar Serenity Resort features a free kids' club and puts you within a 10-minute walk of Santa Ponsa Beach. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

All inclusive details

  • All-inclusive room rates at Plazamar Serenity Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals and snacks included

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

At a glance

Hotel size

    • 94 units
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Free supervised childcare
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

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Reviews

Plazamar Serenity Resort Reviews

7.8

Good

7.6

Cleanliness

8.2

Location

8.4

Staff & service

7.6

Property conditions & facilities

Popular mentions

Service staff
Food
Room

Reviews

Verified review

10/10 Exceptional

Lovely family resort . All stuff were super helpful. Really lovely safe place. Highly recommend it.
Verified review

10/10 Exceptional

Great hotel, staff lovely and managed to get a sun lounger every day so win win 😆
Verified review

10/10 Exceptional

Good stay

Hotel was clean, nice looking and good food. Lifeguard very attentive and it only 10mins from beautiful beach and town centre.
Verified review

8/10 Very good

Staff really helpful.
Verified review

8/10 Very good

Staff were very friendly & welcoming. Rooms were slightly on the small side. Pool area was lovely, plenty of beds & parasols. Would stay again
Verified review

8/10 Very good

Great for short break

Two good size balconies, small studio room with small kitchenette, was clean tidy with helpful staff. Close to Santa Ponca beach, pool area was nice but watch the artificial grass as it gets very hot.
Verified review

10/10 Exceptional

We enjoyed our vacation in Plazamar Serenity Resort. When we went on half day tour they prepared us a to go snack. The food was good. Everything was clean. Staff was nice.
Verified review

8/10 Very good

Good location with easy access to the beach, restaurants and shopping facilities. The hotel was in need of maintenance such as fixing windows so they close properly and general painting and decorating. Staff were generally helpful.
Verified review

10/10 Exceptional

Nice Hotel with good airco and everything needed, very friendly staff and nice pool. We asked for a special need and staff fixed that tight away. Also great point that hotel is close to main beach and blvrd with stores, restaurants and bars. Pool area has his lifeguard all day present and entertainment had everybody happy. We had a great time in Santa Ponsa and Plazamar Serenity Resort !!!
Verified review

8/10 Very good

Great apartment hotel

Great hotel with entertainment every night. Alex with colleges was very service minded. The absolute best was the food, All inclusive food is a challenge to eat for a week, but this place hade the best all inclusive food I ever had. The only drawback was very bad and uncomfortable pillows in the apartment. We will come back again, and bring own pillows.
Verified review

10/10 Exceptional

Our room had a few hiccups but the staff were absolutely wonderful. From the night receptionist checking us in ( our flight made us 2 hours late) , to the cleaning and waiting staff. We arrived just after they had opened and a few hiccups with the room. Room was immaculate and comfy beds. Child crib already set up and little one loved it. Our only issue was the temperature in the room during the day and night was extremely cold <13 degrees at points. We asked for the remote for the air con ( the manager didn't realise it was not in the room. But thankfully he got it for us) to turn the heating on for it to heat the room up but it turns out when the engineer arrived it needed regassed then a new part. Which didn't happen until the end of our stay ( but no fault of the engineers as he updated us to say the parts were coming ). Also the remote for the TV would not work correctly which we think it as the battery but after having these replaced it still did not work. The only downside was these 2. The staff were amazing , food delicious. The restaurant staff were great and constantly cleaning. Shout out to their wonderful games and friendly nature especially with our little boy. The manager gave us advice on local shops for items ( check out the Chinese supermarket just across from pirates village) and all in all made the stay fab even tho they were desperately understaffed. If this is how we were treated when short staffed and a few hiccups we will most certainly be back
Verified review

10/10 Exceptional

This is our second year and we have loved it again! Such a great location for the beach and restaurants. The apartment is perfect for our family of 4 and it’s great having a fridge and separate bedroom. The pool is fab and the entertainment team are fantastic! We’ve had the best week again and will be back again next year, thank you :) And what a bonus to see a total eclipse in Santa Ponca!!!
Verified review

8/10 Very good

The hotel was clean and bright, and there were staff members leading games in the pool every day, with different shows every night, which made the children very happy. the location is convenient, close to the beach.
Verified review

4/10 Fair

Not for us. Many children despite being out of school holidays.
Verified review

8/10 Very good

The hotel was good value for money. There were no issues. It was very close to the city center. The only thing that might bother people with small children is the large number of stairs.
Verified review

8/10 Very good

Apartment we stayed in had been renovated was clean,but patio doors were old and rattled in the wind
Verified review

10/10 Exceptional

Great place
Verified review

10/10 Exceptional

Great family stay!

Amazing stay. Brilliant base to explore Santa Ponsa. Family of x4. Special mention to Saul and his entertainment team. Top class.
Verified review

8/10 Very good

Would return very nice place and staff
Verified review

10/10 Exceptional

A gem in Santa Ponsa

Great studios which are spacious and have all the amenities you would need. Beautiful pool area, with slides and lifeguard so very safe. Reception staff are friendly and very helpful and all areas are very clean and well maintained.
Verified review

10/10 Exceptional

Top
Verified review

10/10 Exceptional

Plazamar

Our stay was extremely enjoyable, the staff and in particular Max were very friendly and helpful. The rooms were basic but did the job and were regularly cleaned with new towels, toilet rolls etc provided. The food and drinks were superb and would recommend to anyone planning on staying to go all inclusive. The location was fine, around a 5 minute walk to the beach and 10 minutes to Daniels Corner
Verified review

10/10 Exceptional

Brilliant family holiday.

Great stay kids loved it all inclusive food beautiful didnt make much use of snack bar with food on so often, stayed across the road last year again was brilliant think entertainment was better in Julandia made made more use of snack bar and not so much of the all inclusive dinning as you had to cross the road... I think it would be a better idea to allow guests to go between 2 hotels as there is more pool space where pool place is much more limited in plazamar. Both two lovely hotels, with lovely staff
Verified review

4/10 Fair

Very dated and very noisy could hear every sound from next door and out side the room would definitely not recommend tis hotel
Verified review

6/10 Good

Staff was friendly but housekeeping was sloppy. Perhaps the supervisor/manager was not keeping a close eye on the quality of their efforts. We had 3 in our room but over 7 nights the third bed/couch was only made twice. The "efficiency" was missing plates. We had to ask for toilet paper. Breakfast was good. Lunch was disappointing. We never had dinner there.