Festa Winter Palace

Categoría de la propiedad: 5 o más
Hotel de lujo en Samokov con 2 restaurantes y 2 bares

Elige las fechas para ver precios

Festa Winter Palace cuenta con una discoteca y un club infantil gratuito. Los huéspedes pueden comer en uno de los 2 restaurantes y visitar el spa para disfrutar de un masaje, tratamientos faciales o tratamientos corporales. En este hotel de lujo, podrás disfrutar de 2 bares, una piscina techada y una sala de fitness.

Opiniones

8,2 de 10
Muy buena

Servicios principales

  • Piscina
  • Spa
  • Traslado del/al aeropuerto
  • Estacionamiento disponible
  • Restaurantes
  • Aire acondicionado
El precio actual es de USD 99
USD 108 en total
impuestos y cargos incluidos
25 oct. - 26 oct.

Opciones de habitación

Filtros disponibles para las habitaciones
Mostrando 6 de 6 habitaciones

Ver todas las fotos de Habitación Deluxe

Una habitación de hotel con una cama grande, dos mesitas de noche con lámparas, una silla, una mesita pequeña y un armario.

Habitación Deluxe

  • Vista a la montaña
  • 25 m²
  • 1 habitación
  • Capacidad para 2
  • 1 cama doble

Ver todas las fotos de Deluxe Twin

Una habitación de hotel con una cama grande, dos mesitas de noche con lámparas, una silla, una mesita pequeña y un armario.

Deluxe Twin

  • Vista a la montaña
  • 25 m²
  • 1 habitación
  • Capacidad para 2
  • 2 camas individuales

Ver todas las fotos de Suite

Una habitación de hotel con una cama grande, un armario de madera, un escritorio y dos lámparas fijadas a la pared.

Suite

  • Vista a la montaña
  • 40 m²
  • 1 habitación
  • Capacidad para 3
  • 1 cama doble y 1 sofá cama doble

Ver todas las fotos de Suite familiar

Una habitación de hotel con una cama grande, dos mesitas de noche con lámparas, un sofá, dos sillones y una ventana con cortinas.

Suite familiar

  • Vista a la montaña
  • 50 m²
  • 1 habitación
  • Capacidad para 3
  • 1 cama doble

Ver todas las fotos de Maisonette

Una habitación con escalera de caracol, muebles de madera, un escritorio y una alfombra estampada.

Maisonette

  • Vista a la montaña
  • 1 habitación
  • Capacidad para 3
  • 1 cama doble

Ver todas las fotos de Wellness Suite

Una habitación de hotel con cama, cómoda, televisor, lámpara y un cuadro en la pared.

Wellness Suite

  • Vista a la montaña
  • 1 habitación
  • Capacidad para 3
  • 1 cama doble y 1 sofá cama doble

Propiedades similares

Un hotel moderno con piscina de fondo de cristal, rodeado de árboles cubiertos de nieve y un cielo azul despejado.
Rila Hotel Borovets
Samokov
  • Piscina
  • Spa
  • Traslado del/al aeropuerto
  • Estacionamiento gratis
9.0 de 10, Magnífica, 189 opiniones
El precio actual es de USD 135
USD 147 en total
impuestos y cargos incluidos
25 oct. - 26 oct.
Rila Hotel Borovets
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Información de la zona

Mapa
Borovets, Samokov, 2010

Puntos de interés

  • Escuela de Esquí y Snowboard Yanakiev - 18 min a pie - 1.2 km
  • Estación de esquí de Borovets - 3 min en auto - 1.5 km
  • Tsarska Bistritsa - 7 min en auto - 3.7 km
  • Saparevo Banski & SPA - 48 min en auto - 47.7 km
  • Estación de esquí Malyovitsa - 51 min en auto - 41.4 km

Opciones de transporte

  • Aeropuerto de Sofía (SOF) a 78 minutos en auto
  • Estación de tren de Kostenets a 30 min en auto
  • Traslado desde/hacia el aeropuerto

Restaurantes

  • ‪BJ's Bar - ‬4 min en auto
  • ‪Iceberg Hotel Borovetz - ‬3 min en auto
  • ‪The Terrace Lounge - ‬5 min en auto
  • ‪Restaurant KATINA - ‬6 min en auto
  • ‪Franco's - ‬5 min en auto

Acerca de esta propiedad

Festa Winter Palace

  • Festa Winter Palace cuenta con una discoteca y un club infantil gratuito. Los huéspedes pueden comer en uno de los 2 restaurantes y visitar el spa para disfrutar de un masaje, tratamientos faciales o tratamientos corporales. En este hotel de lujo, podrás disfrutar de 2 bares, una piscina techada y una sala de fitness.

Datos generales

CHECK-IN
2:00 p.m.
CHECK-OUT
12:00 p.m.

Tamaño del hotel

    • 66 habitaciones
    • Cuenta con 4 pisos

Check-in/check-out

    • Horario de check-in: 14:00-cualquier hora del día
    • Edad mínima para hacer el check-in: 18
    • Check-out: 12:00

Instrucciones especiales para el check-in

    • Esta propiedad cuenta con servicios de traslado desde el aeropuerto que pueden incluir cargos adicionales. Los huéspedes deberán proporcionar a la propiedad los datos de su llegada antes de emprender el viaje utilizando la información de contacto que figura en la confirmación de la reservación.
    • El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
    • La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Requisitos para hacer el check-in

    • Es obligatorio dejar un depósito en efectivo, con tarjeta de débito o con tarjeta de crédito para cubrir gastos imprevistos
    • Es posible que se solicite una identificación oficial válida
    • La edad mínima para hacer el check-in es de 18 años

Niños

    • La propiedad ofrece hospedaje gratuito a un máximo de un niño (de hasta 6 años), siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
    • Club infantil gratuito

Mascotas

    • No se aceptan mascotas

Estacionamiento

    • Estacionamiento sin valet parking en la propiedad (EUR 6 por noche)
    • Estacionamiento con valet parking en la propiedad (EUR 6 por noche)

Traslados

    • Servicio de traslado desde/hacia el aeropuerto a pedido disponible las 24 horas*

Más información

    • Propiedad para no fumadores

Opiniones

Opiniones de Festa Winter Palace

8,2

Muy bueno

8,8

Limpieza

8,6

Ubicación

8,4

Personal y atención

7,8

Estado de la propiedad e instalaciones

Opiniones

Opinión verificada

10/10 Excepcional

We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.
Opinión verificada

4/10 Regular

The hotel is dated throughout. The staff were
Opinión verificada

4/10 Regular

Bell’albergo, posizione ottima, ma il personale andrebbe riformato o cambiato - niente inglese, scortesia. Al ristorante punto DOLENTE. Cibo senza indicazioni di ingredienti - io intollerante al lattosio e vegetariana non capivo che cosa fossero i piatti, alla domanda cosa fosse - mi ricevevo un “Non lo so”. Al ristorante ci hanno trattato diverse volte come persone non grate o come se volessimo scappare. Niente saluto al ricevimento, neanche ricambiato. 5 stelle indicato è solo per bellezza
Opinión verificada

10/10 Excepcional

Our stay was great. I definitely recommend this hotel.
Opinión verificada

10/10 Excepcional

Classy holiday in a real palace.

We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Opinión verificada

10/10 Excepcional

Amazing hotel! Great location and such a good stuff! Definitely will come back!
Opinión verificada

10/10 Excepcional

Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!
Opinión verificada

8/10 Muy buena

It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.
Opinión verificada

10/10 Excepcional

Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.
Opinión verificada

10/10 Excepcional

Brilliant stay at the winter palace

We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.
Opinión verificada

8/10 Muy buena

Room not as advertised

The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.
Opinión verificada

2/10 Mala

Not a 5 star hotel

Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experience for a first visit to Bulgaria. The country is very beautiful but the people have a lot to learn when it comes to customer service and attitude. Not to mention the lack of language skills, especially english. What a shame ...
Opinión verificada

10/10 Excepcional

Séjour à borovetz

Hôtel à taille humaine par rapport aux mastodontes russes et très agréable. Petit déjeuner copieux mais pas de repas. Une vraie piscine ( 20m) d'autant plus agréable que j'étais seule à en profiter. Chambre cossue mais lit un peu mou. Belles balades à pied dans le coin
Opinión verificada

4/10 Regular

1-2 star hotel. Lots of others in the area

Very run down. Staff not overly nice. Given a horrible room. Just not worth the value, 2 star quality max.
Opinión verificada

6/10 Buena

Don't stay here if you expect 5-star hotel/service

This hotel is 2.5-stars at the most. The staff is nice and trying to be accommodating but the entire place is a joke. As soon as we arrived we found out the mini fridge in the room doesn't work. One of the towels had holes in it, HOLES in a towel at a 5-star hotel! We stayed in the middle of July but the entire hotel interior still had Christmas and New Year decorations. Bar and restaurants are not open at all even though they say they are and many time if you need something like a drink or food you have to talk to reception. The internet is in and out and so is the TV. My child wanted to watch TV one morning and the TV was not working so when I went to ask in Reception what the problem was they told me I probably don't know how to turn it on properly. WOW! We watched TV the night before and apparently my "turn on TV skills" were good back then. Turned out their internet was out and so was the TV signal. It is extremely rude of stuff to suggest something wrong with the room is their customer's fault. Our room was never properly cleaned when house keeping services passed by. Only thing they did was put on the bed cover and hang towels... The list goes on and on... I am not sure why the hotel is 5-stars. It is just bizarre. The only positive thing was how nice and friendly the staff was but unfortunately they couldn't make up for such badly run hotel.
Opinión verificada

8/10 Muy buena

Σε καλή θέση πολύ καλά spa αλλά το δωμάτιο δεν είχε μπαλκόνι λόγω του ότι βρισκόταν στον τελευταίο όροφο
Opinión verificada

10/10 Excepcional

better than recent reviews

Recent improvements Free outside parking available
Opinión verificada

10/10 Excepcional

Third consecutive visit

Nice hotel, my third visit in three years. Nice and clean, very warm and comfortable but always a few snags - broken light bulbs, missing tiles, radiator not properly screwed to wall. Nothing major to put me off and I'll be booking again for next year, probably not half board though as the food is a bit luke warm.
Opinión verificada

8/10 Muy buena

Great position near slopes

Lovely hotel, but not 5 star. Certain staff could benefit from more training. Breakfast brilliant, but better understanding needed of the timing of bringing out meal courses. TV had no English channels as advertised.
Opinión verificada

10/10 Excepcional

Excellent experience

Amazing place to rest and recharge. Excellent for young family with small children. Lots of activities around.
Opinión verificada

10/10 Excepcional

Great time in Borovets

Awesome hotel and staff. It's a bit tough to find as there are not a lot of signs. Otherwise location was great and so were the facilities. Staff was extremely friendly and accommodating. We found out that May is low season for them and thus a lot of the shops were not open in the area. Other than that we still had a great time
Opinión verificada

8/10 Muy buena

Bit of a trek to the slopes and ski rental places, but doable
Opinión verificada

8/10 Muy buena

Great choice; close to the ski slopes

Good room size; great location; excellent breakfast No ramp available at the main entrance and to Season Restaurant, which was very inconvenient with our baby stroller
Opinión verificada

10/10 Excepcional

Nice hotel and excellent location.

We had a warm and friendly welcome to the hotel. Very helpful and cheerful staff. We are a family of four adults and three children. The food was excellent for the adults. Good choice of meats and fresh vegetables. They had pasta with a sauce and pizza but I would suggest they add something like homemade chicken goujons for the children especially during school holidays. The swimming pool, like all others this time of year in Bulgaria, was cold to get into. The best way is to shower first and gradually reduce the temperature to cold. The pool seemed quite warm after that! The hotel's about 75 to 100 metres from the toboggan park so our little ones thought it was great. It's only a short walk to the chair lifts as well. The gondola is about 400 metres away. There isn't as much for the children to do in the hotel as there is at the nearby huge Hotel Rila or slightly further away Hotel Samakov but the hotel itself is much nicer. The other hotels don't seem to mind you using their facilities which are paid for separately such as the shooting gallery, pool, ceramic painting etc. We were lucky with the conditions as it had snowed the day before we arrived so all the runs were open. Generally, we really enjoyed our stay here and would certainly return.
Opinión verificada

6/10 Buena

The stuff at the hotel was really nice. The gourmet restaurant wasn't gourmet at all. The level of all of the meals that we tried was 0 (and I am polite). The massage was very good.