Then room was not as advertised and not the room no selected. There was no sofa-bed as advertised. The couch had stains on it. There was dirty linen in the wall closet in the bedroom. The bathroom sink was backed up and drained poorly. They did not provide enough towels. The washing machine was broken.
Because they had no sofa bed, I had to book a second room for my company associates who was going to share the room with me.
The property manager made me pay cash, specifically USD, and when I tried to pay with card in local currency he wanted to charge me at the rate to buy USD, not at the rate of exchange USD to local currency.
I was directed to leave the key to the room under the welcome carpet, so the room could be cleaned. I was very uncomfortable with that because I worried for the security of my belongings. Fortunately when I returned and used the key which they left under the mat again, all my things were secured.
Lastly, I departed the property at 5:30am to catch my flight back to USA, because no one came to take the key and I was not told to leave the key with security at the front desk, I left the key under the welcome mat as instructed before, for cleaning. I received a message the day I arrived back to my home, stating he could not ring the key and he said I would be charged $150 USD. This is unacceptable.
Overall I will never use the management company again, the property overall was pleasant to the eye but that was all.