Hotel Alcaravan Medellín features a rooftop terrace and puts you just a 5-minute drive from Santafé Mall and Medellín Clinic - El Poblado. After relaxing in the hot tub, guests can grab a bite to eat at Alcaravan, which serves breakfast, lunch, and dinner. A bar/lounge, a steam room, and a terrace are other highlights. Public transportation is close by: Ayura Station is just 11 minutes by foot.
Jose Maria Cordova Intl. Airport (MDE) - 45 min drive
Ayura Station - 11 min walk
Restaurants
people pizza - 7 min walk
Subway - 5 min walk
Más Finca - 12 min walk
Seven Club - 12 min walk
Ambar violetar - 7 min walk
About this property
Hotel Alcaravan Medellín
Hotel Alcaravan Medellín features a rooftop terrace and puts you just a 5-minute drive from Santafé Mall and Medellín Clinic - El Poblado. After relaxing in the hot tub, guests can grab a bite to eat at Alcaravan, which serves breakfast, lunch, and dinner. A bar/lounge, a steam room, and a terrace are other highlights. Public transportation is close by: Ayura Station is just 11 minutes by foot.
At a glance
Hotel size
96 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out time is 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
Free offsite parking nearby
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 6:00 AM–10:00 AM
Hosted evening meals daily for a surcharge
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Traveling with children
Children stay free (see details)
What to do
Pool table
Working away
Business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Rooftop terrace
Arcade/game room
Hot tub
Steam room
Accessibility
Elevator
Elevator door width (inches): 31
Well-lit path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Sleep well
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Dining
Alcaravan - This family restaurant serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Optional extras
Hosted evening meal costs COP 30000
Children & extra beds
Rollaway beds are available for COP 35000.0 per night
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Parking height restrictions apply
Policies
Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Alcaraván Itagui
Hotel Alcaraván
Hotel Alcaraván Itagui
Alcaraván
Hotel Alcaravan
Hotel Alcaraván
Hotel Alcaravan Medellín Hotel
Hotel Alcaravan Medellín Itagüí
Hotel Alcaravan Medellín Hotel Itagüí
Frequently asked questions
Are pets allowed at Hotel Alcaravan Medellín?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Alcaravan Medellín?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Alcaravan Medellín?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 1 PM.
What is there to do at Hotel Alcaravan Medellín and nearby?
Hotel Alcaravan Medellín has a steam room and a hot tub, as well as an arcade.
Are there restaurants at or near Hotel Alcaravan Medellín?
Yes, there's an onsite restaurant, Alcaravan.
What's the area around Hotel Alcaravan Medellín like?
Hotel Alcaravan Medellín is a short 9-minute drive from Olaya Herrera Airport (EOH) and 4 minutes' walk from Chimeneas Park.
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Reviews
Hotel Alcaravan Medellín Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
6.8
Location
8.2
Staff & service
8.0
Property conditions & facilities
Reviews
Verified review
10/10 Exceptional
Nov 13, 2025
Staff was very helpful and caring
Verified review
8/10 Very good
Oct 26, 2023
Nice place to stay
Verified review
10/10 Exceptional
May 3, 2025
Very good hotel.
Verified review
10/10 Exceptional
Aug 1, 2025
Great staft
Verified review
10/10 Exceptional
Oct 21, 2025
Great
Verified review
10/10 Exceptional
Aug 25, 2022
Excellent stay 7 yaer tenure
there always a good staff very helpful when there's a little confusion every area of the facility as well taken care of you will enjoy your stay for sure.
Verified review
8/10 Very good
Jan 14, 2024
It was good
Verified review
6/10 Good
May 15, 2026
First off, when I booked a room in this hotel, my room was supposed to be with a window view with 2 beds and air conditioning. When I arrived and it was time for me to check into my room, I got a very but very small room with no windows and a fan. I felt claustrophobic and I felt like I was in box. And on top of that, my room had not a single towel. I was very disappointed and went to speak to the front desk. Although they offered me some alternatives, I still needed to pay out of pocket for the alternative choices they were giving me, despite that I had proof of the room I was set to have through my actual purchase. A day later, the handle of the shower decides to stop working and ends of flooding the bathroom. Once again, I was very disappointed. I only had breakfast daily here and it was ok, nothing crazy. Overall, this hotel did not meet or exceed my expectations.
Verified review
10/10 Exceptional
May 8, 2025
Noise
Verified review
6/10 Good
Jan 4, 2025
Very old, fans don't work, shower heads need to be changed, the shower is clogged and starts to overflow And parking is terrible. Its ok i guess for an emergency stay. I don’t think I’ll be staying here again.
Verified review
4/10 Fair
Oct 24, 2022
bad hospitality and gave me a different room then what i purchased and had missing shower head
Verified review
2/10 Poor
Jan 21, 2024
First room right before going to bed I saw 2 bed bugs walking next to the headboard, went to the front desk and told them about the issue. Was moved to another room in a higher floor, no live bed bugs but I did see at least 4 dead ones close to the bed.
Verified review
2/10 Poor
Feb 2, 2024
The place was extremely hot with a window that opens half way. I had a headache and nausea due to this. No hot water. I found a large roach walking near my luggage. I just would not recommend. I booked for one week I only ended up staying 2 days. I also did not receive any refund from the hotel.
Verified review
8/10 Very good
Mar 15, 2026
Me gusta porque tiene
Verified review
10/10 Exceptional
Feb 24, 2026
Las habitaciones estaban tal como aparecen en las fotos, demasiada limpieza, el personal es muy amable y servicial y se encuentra en una muy buena ubicación
Verified review
8/10 Very good
Jan 25, 2026
Equipe bem preparada, quarto pequeno mas funcional, chuveiro com agua quente, restaurante no hotel com preços justos, estacionamento um pouco apertado.
Verified review
8/10 Very good
Dec 14, 2025
Si no me gusto las camas lo demás súper limpio amable muy atento
Verified review
6/10 Good
Dec 13, 2025
Los cuartos son pequeños y las camas un poco dura. El personal excelente
Verified review
6/10 Good
Aug 12, 2025
Poco ambiente en sus alrededores, pocas opciones de comer y no habían taxis por el area
Verified review
2/10 Poor
Aug 2, 2025
Lo peor
Verified review
8/10 Very good
Jul 31, 2025
En general todo ageadable y en buen estado! El servicio en todos los departamentos fue excelente.
Verified review
8/10 Very good
Jul 15, 2025
Quiero volver
Verified review
2/10 Poor
Jul 8, 2025
Pésimo Servicio
Pésimo servicio en el área administrativa. Cobraron tres tarifas diferentes . Una completa desorganización de este hotel. El servicio de restaurante terrible , mesas sucias y atenciones con tiempos mayores a 30 minutos.
No lo recomiendo.
Verified review
8/10 Very good
Jul 3, 2025
No es tan céntrico está a las afueras de Medellín y las habitaciones muy pequeñas se tardan mucho para hacer un desayuno
Verified review
10/10 Exceptional
Apr 28, 2025
Sitio agradable y el personal muy amables todos, recepcion, restaurante, sercios generales, mantenimiento, zona humeda