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Hôtel du Château & Spa Gemology

4.0 star property
Boutique hotel in Carcassonne with spa and indoor pool

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Photo gallery for Hôtel du Château & Spa Gemology

Restaurant
Indoor pool, seasonal outdoor pool, sun loungers
Property entrance
Garden view
Lobby sitting area
Nestled in the City of Carcassonne, Hôtel du Château & Spa Gemology offers a serene escape. Relax on the sun-kissed terrace or unwind with a rejuvenating massage at SPA GEMOLOGY. With an indoor pool, steam room and helpful staff previous guests rave about, this upscale boutique hotel is perfect for those seeking tranquility.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Steam room
  • Beach towels
  • Self parking
  • Seasonal outdoor pool
  • Hot tub
  • Bar/lounge
  • 24-hour room service
  • Massage/treatment rooms

For families (6)

  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, 1 Queen Bed

1 bedroom, in-room safe, individually decorated, desk

Junior Suite, 1 Queen Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, individually decorated, desk

Standard Double Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Triple

1 bedroom, in-room safe, individually decorated, desk

Junior Suite Triple

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Day bed
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, individually decorated, desk

Deluxe Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

1 bedroom, in-room safe, individually decorated, desk

Classic Double Room

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chambre Supérieure Triple

1 bedroom, in-room safe, individually decorated, desk

Chambre Supérieure Triple

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Day bed
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

1 bedroom, in-room safe, individually decorated, desk

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
2 Rue Camille Saint Saens, Carcassonne, AUDE, 11000

What's nearby

  • Château Comtal - 2 min walk - 0.2 km
  • Historic Fortified City of Carcassonne - 3 min walk - 0.3 km
  • Narbonnaise Gate - 3 min walk - 0.3 km
  • Le Musée de la Torture de Carcassone - 5 min walk - 0.4 km
  • Aude Gate - 6 min walk - 0.6 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 7 min drive
  • Castres (DCM-Mazamet) - 56 min drive
  • Couffoulens Station - 9 min drive
  • Pomas Station - 17 min drive
  • Carcassonne Station - 24 min walk

Restaurants

  • ‪Le Saint Jean - ‬5 min walk
  • ‪L'Escargot - ‬4 min walk
  • ‪Comte Roger - ‬5 min walk
  • ‪Le Trouvère - ‬3 min walk
  • ‪Les Terrasses de la Cité - ‬4 min walk

About this property

Hôtel du Château & Spa Gemology

Located near a train station, Hôtel du Château & Spa Gemology is a great choice for a stay in Carcassonne. You can take a dip in the seasonal outdoor pool, then visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other features of this boutique hotel include an indoor pool, a bar/lounge, and a hot tub. Fellow travelers love the helpful staff.

Languages

English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 17 rooms
    • Arranged over 1 level

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3 AM
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 15 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–noon
  • Bar/lounge
  • 24-hour room service

What to do

  • Golfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1960
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Mediterranean architecture

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
ROOM

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

Spa Gemology has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Onsite venue - bar.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Self parking costs EUR 15 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from April to November
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Du Chateau Carcassonne
du Château Carcassonne
Du Chateau Hotel
Hôtel Château Carita Carcassonne
Hôtel du Château Carcassonne
Hôtel Château Carcassonne
Château Carcassonne
Hôtel Château Carita
Château Carita Carcassonne
Château Carita
Du Chateau & Spa Gemology
Hôtel du Château Spa Carita
Hôtel du Château & Spa Gemology Hotel
Hôtel du Château & Spa Gemology Carcassonne
Hôtel du Château & Spa Gemology Hotel Carcassonne
HELP_OUTLINE

Frequently asked questions

Does Hôtel du Château & Spa Gemology offer free cancellation for a full refund?

Yes, Hôtel du Château & Spa Gemology does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel du Château & Spa Gemology?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.

Are pets allowed at Hôtel du Château & Spa Gemology?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hôtel du Château & Spa Gemology?

Yes. Self parking costs EUR 15 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hôtel du Château & Spa Gemology?

Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is noon.

What is there to do at Hôtel du Château & Spa Gemology and nearby?

Hôtel du Château & Spa Gemology has a spa and an indoor pool, as well as a steam room and a garden.

What's the area around Hôtel du Château & Spa Gemology like?

Hôtel du Château & Spa Gemology is in City of Carcassonne, a short 7-minute drive from Carcassonne (CCF-Pays Cathare) and 3 minutes' walk from Historic Fortified City of Carcassonne.

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Hôtel du Château & Spa Gemology Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Breakfast
View
Massage
Towns
Air conditioning
Patios
Cities

What guests liked

  • Breakfast was described as beautifully arranged, tasty, and top-notch with great options. (7 reviews)
  • The spa services were wonderful and reasonably priced with great massages and lovely amenities. (5 reviews)
  • The pool area was a lovely place to relax and unwind, with a fantastic atmosphere and friendly staff. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

We thoroughly enjoyed staying here! We didn't know what to expect and loved it. Service is friendly and attentive, the hotel is across the street from the fortified city. Rooms were a bit small for 3 people but still comfortable. We didn't get a chance to use the pool but left feeling like we should come back to this hotel/city at some point in the future. Breakfast is incredible and scenery is beautiful!
Giselle, 1-night trip

10/10 Exceptional

What an unexpected surprise. The hotel was at the foot of the old castle and also had spa services at a very reasonable price which we took advantage of. We arrived early and the grounds were a lovely place to grab a drink and a nibble to wait for our room. This was an unexpected gem.
Julee, 2-night trip

8/10 Very good

Good location and service

The service, location and breakfast were amazing. The bed was very confortable and the bathroom very good. The only issue us thar the room was a bit dark.
Maria H, 1-night trip

10/10 Exceptional

Fantastic place

Great location, great massage and lovely staff
1-night trip

10/10 Exceptional

Great hotel - great staff

awesome hotel, awesome location, awesome staff - cant speak highly enough of this hotel......staff were brilliant, atmosphere was chilled....and views of the old town of Carcassone amazing - also secure parking
Darren, 1-night trip

8/10 Very good

Friendly hotel right beside the old city
David, 6-night trip

8/10 Very good

Lovely room although a little small and the bed was only a double. We didn’t like the huge window between the room and the bathroom there is a blind but still see through. The toilet has a glass door too. Very little privacy, luckily we’ve been married a long time but could be tricky for a new relationship!
Martin, 1-night trip

10/10 Exceptional

Excellent location, great staff
Nicholas, 1-night trip

10/10 Exceptional

Lovely place and great location, help with finding dinner on a Sunday night and was able to book a massage - what a highlight of our trip in southern France!
Stuart, 1-night trip

10/10 Exceptional

Great location and ambiance. Amazing staff.
Jen, 2-night trip

10/10 Exceptional

Great location, excellent staff and service, great accommodations. Would stay again.
Kent, 1-night trip

8/10 Very good

Great location for visiting La Cite. The hotel and its grounds were very well maintained. The room was very comfortable quiet
Stephen, 1-night trip

10/10 Exceptional

Nice hotel and pool, close to town

Lovely hotel next to the historic walls of the town, easy walk to find the sights and nice spots to eat and drink. Nice pool too.
Nigel, 1-night trip

10/10 Exceptional

It is literally yards away from the castle and the room is wonderful and quiet. The staff is very attentive and speak English
Ann, 1-night trip

10/10 Exceptional

Perfect

Amazing, lovely and helpful staff couldn’t do enough for us, breakfast was top notch and the location was perfect, looking forward to our next stay
Simon, 1-night trip

10/10 Exceptional

The stay at the chateau was lovely, staff friendly and the relaxing massage was top-notch. Recommended if you want to visit Carcassonne, everything is walking distance.
charles, 2-night trip

8/10 Very good

Good location
Axel, 1-night trip

10/10 Exceptional

Right across the street from the castle, quiet, everyone was very nice and helpful. We would stay there again.
Merrill, 2-night trip

10/10 Exceptional

Very comfortable with a relaxing atmosphere

We enjoyed an excellent stay. The staff were very friendly, the room comfortable and the location and services of a very high quality. We will definitely visit this hotel again.
Mark, 1-night trip

10/10 Exceptional

Lovely and great staff

Only one night in Carcassonne and the old city was a bit of a disappointment, thankfully the hotel was lovely - small, family run, and parking was a bit of a faff - but enchanting. Apart from yet another sliding glass door 'covering' the loo, and annoyingly loud music all evening in the bar/restaurant/garden, it was a nice space to spend time. Food options were limited but nice, staff deserve special mention - top notch! Spaniel is your best friend if you have food, cat takes further convincing- would be amazing in summer I think.
Robert, 1-night trip

10/10 Exceptional

A lovely retreat

Such a lovely hotel a few steps from entrance to the castle with incredible views. The staff was attentive and helpful. We had a wonderful massage and enjoyed the spa amenities. A great getaway!
Judy, 2-night trip

10/10 Exceptional

Great hotel! Friendly staff. It is located right across from the historic castle. Beautiful view from the patio. I would definitely stay again.

10/10 Exceptional

Lovely hotel. Our room was comfortable and quiet with excellent air conditioning. The pool and surround was a really nice place to relax. Staff very friendly and helpful.
Euan, 3-night trip

10/10 Exceptional

Very nice and acommodating service. Overall most pleasant.
David, 1-night trip

10/10 Exceptional

Great stay, staff were super friendly. Junior Suite room 8 was great, clean and loads of space. Good pool area. Location super! Wife had a massage and loved it, I enjoyed the wines while waiting. Genuinely great stay.
Gareth, 3-night trip