A Beautiful and Peaceful Retreat in Ubud
Impiana Private Villas Ubud is a stunning, modern, and luxurious resort. Our villa with its private pool and breathtaking views was simply outstanding. The resort is incredibly peaceful, making it the perfect place to escape the crowds and truly relax.
What made our stay special was the personal atmosphere. The staff were genuinely friendly and attentive, and many knew us by name, making us feel welcome and well cared for.
The main area for improvement is the food, especially breakfast, which did not match the resort’s high standard. Every morning, we found 3–6 empty buffet dishes that were not replenished promptly. Better restaurant management would make a real difference.
We also booked through Expedia with a promised 20% discount on all food and drinks, but numerous exclusions significantly limited its value. We are unsure whether the misunderstanding originated with Expedia or the resort.
Finally, signs around the property indicated that the resort was facing bankruptcy proceedings, which was concerning.
Despite these issues, we thoroughly enjoyed our stay. The exceptional villa, beautiful surroundings, personal service, and peaceful atmosphere made this a wonderful place to unwind. With a few improvements, this resort could be truly exceptional.