Banyan Tree Macau

Property class: 5 and above
Luxury hotel with full-service spa, connected to a shopping center, near Venetian Macao Casino

Choose dates to view prices

Banyan Tree Macau is just 2.6 mi (4.1 km) from the airport and offers a free shuttle at scheduled times. You can visit the spa to indulge in hot stone massages, facials, or aromatherapy, and Saffron serves Thai cuisine. Other highlights at this luxurious hotel include a free water park, an indoor pool, and a lazy river. Fellow travelers love the overall property condition. Public transportation is just a short walk: Pai Kok Station is 8 minutes and Stadium Station is 10 minutes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Room options

View all photos for Cotai Pool Suite - King

A modern hotel room with a large bed, a TV, a seating area with a sofa and armchairs, a small pool, and a red accent wall.

Cotai Pool Suite - King

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Avenida Marginal Flor de Lotus, Taipa

What's nearby

  • Rua do Cunha - 8 min walk - 0.7 km
  • Taipa Houses-Museum - 8 min walk - 0.7 km
  • Tai Pa Village - 9 min walk - 0.8 km
  • Qube at the Venetian - 9 min walk - 0.8 km
  • Cotai Strip - 17 min walk - 1.5 km

Getting around

  • Macau Intl. Airport (MFM) - 4 min drive
  • Zhuhai (ZUH-Jinwan) - 45 min drive
  • Hong Kong International Airport (HKG) - 60 min drive
  • Zhuhai Station - 19 min drive
  • Pai Kok Station - 8 min walk
  • Stadium Station - 10 min walk
  • Cotai West Station - 17 min walk
  • Free airport shuttle

Restaurants

  • ‪gaga - ‬10 min walk
  • ‪Laurel Restaurant - ‬5 min walk
  • ‪Gosto 葡軒 - ‬6 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪McDonald's - ‬11 min walk

About this property

Banyan Tree Macau

  • Banyan Tree Macau is just 2.6 mi (4.1 km) from the airport and offers a free shuttle at scheduled times. You can visit the spa to indulge in hot stone massages, facials, or aromatherapy, and Saffron serves Thai cuisine. Other highlights at this luxurious hotel include a free water park, an indoor pool, and a lazy river. Fellow travelers love the overall property condition. Public transportation is just a short walk: Pai Kok Station is 8 minutes and Stadium Station is 10 minutes.

At a glance

Hotel size

    • 256 rooms
    • Arranged over 31 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Free airport shuttle from 10:00 AM to 8:30 PM

Other information

    • Smoke-free property

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Reviews

Banyan Tree Macau Reviews

9.4

Exceptional

9.2

Cleanliness

8.8

Location

9.4

Staff & service

9.4

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Service was great. Nice hotel. Highly recommend
Verified review

10/10 Exceptional

Exceptional Value.

Exceptional. Although may be a bit expensive than nearby 5 stars hotels, however, the experience, room size and service. It’s more value than the others.
Verified review

10/10 Exceptional

全てが快適です。アロマの香り、スタッフ達の笑顔、清潔で静かで広々とした部屋やスパ。バンヤンツリーのマッサージは世界１です。
Verified review

10/10 Exceptional

何十回来ても最高！
Verified review

10/10 Exceptional

房間很好, 設備也有完善
Verified review

4/10 Fair

我覺得處理不當

有一晚3AM們時候，門外有一名沒有穿上衣的大陸人在不斷敲房門，非常嘈吵，令到我在睡夢中驚醒，結果打電話去前台告之情況，前台派了人來處理，但光明大陸人仍然繼續拍打門發出聲響，員工應即時阻止他，甚至請他離開去電梯堂處理，不是在房間走廊處理，這樣只會影響更加多客人，本身諗住來放鬆，已經沒有天浪桃園，還遇到這樣的經歷，破壞了整個行程的尾聲
Verified review

10/10 Exceptional

很好
Verified review

6/10 Good

不過不失

房間設計很好，但前台男服務人員態度得過且過，有問題亦不會主動幫忙解答。在入住時請前台幫忙冷藏蛋糕到晚上時間再送到房間，到晚上通知前台半個小時都沒有把蛋糕送到，辦事速度可以再改進。
Verified review

4/10 Fair

員工質素低

詢問酒店職員關於酒店的基本資訊都是不準確的，例如詢問晚間開床服務時間，答因疫情關係已暫停，後來得知原來沒有終斷，依然如常提供的，另外問室內泳池及健身室開放時間，答星期二至六開上午九時至晚上十時，而我是星期日入住的，我待他說完後沒有補充，我便問他當天是星期日喎，他才補充說應該是星期二至日才對，星期一休息。以上其實都是最基本的資訊都可以錯誤提供，可見其管理階層是很差勁。入住時前台職員都不禮貌說話，後來忍不住問他們的名字後，態度才稍微改善，所以整體感覺極差，是我住過的十一間悅榕莊中最不堪入目的。
Verified review

10/10 Exceptional

房間內有溫水池24小時恆溫，十分舒服，木制浴盆亦夠大，唯有不足是浴盆都有固定水喉放水，沒有可移動水喉方，更有香氛可點
Verified review

10/10 Exceptional

Banyan Tree Macau was a pleasant stay. The room was very large and spacious. The plunge pool in the room was a nice feature, however the water was cold and there was a slight overpowering chlorine smell in the room. Also buffet breakfast was very average
Verified review

10/10 Exceptional

リラックス

10回以上？行ってます。ホテルの豪華、静けさ、アロマの香り、スタッフ等々大満足です。すぐにまた行きたい！
Verified review

10/10 Exceptional

A stay at a Banyan Tree property should be on everyone's bucket list. This property in Macau is a true escape, an oasis in the madness of Macau.
Verified review

10/10 Exceptional

Very nice property. Quiet yet near the casino. Room pool is very nice and relaxing. Room is spacious.
Verified review

10/10 Exceptional

Great for Relaxation

Luxury hotel that matches the price. The pool area was better than expected. The water slides was the best I have ever tried. Lots of shopping there, only draw back is the newly rich Chinese males which are not the most clean guys.
Verified review

10/10 Exceptional

免費升級

免費升級了房間，房間異常安靜非常整潔！
Verified review

6/10 Good

エクスペディアを通し、ホームページよりマカオ旅行のホテルを合計4ホテル（ギャラクシー、タイパMGM、ウインパレス、バンヤンツリー）を予約しました。どれも高級ホテルです。私が現地に行った時に予約確認とチェックインをする際にインフォーメーション（日程や旅程番号など）をホテル側に伝えるように私が指示を受けました。私は予約サイトの名前がパスポートの名前と違います。お名前により私と同じ方もいらっしゃるでしょう。この事で私の本人確認が出来ないからというのが理由です。かなり、時間がかかりそれも4か所分全部です。だったら、エクスペディア側から顧客とホテルに対し旅程番号の提示などの確認方法を予約の際に義務付けるべきです。今回、かなりその事で全ホテルと揉めて疲れました。 後、バンヤンツリーはお値段の割にはイマイチです。私見ですが ①部屋にあるプールvillaは（水道の蛇口がないから、水量水温調整などが出来ない）（ぬるま湯を貯めてるだけ） ②部屋への案内、使い方が全くなし。日本のビジネスホテルレベル。設備が電子パネルなどを利用する最新設備なのはいいけど、説明がないので初めての方は分かりにくい。 ③個人的にこれが一番効きましたが（笑）フィットネスクラブでの靴やユニフォームの貸し出し等が全くない（通常は靴はホテル側で貸し出す場合が多い）よって、私は利用できませんでした。そのわりにこのズボン（ジーパン）ではダメと言われた。正直、旅行者が準備していくわけないだろうと思いましたが…
Verified review

10/10 Exceptional

特色就是有全澳門最大坪數的房間，連基本房型都有獨立的臥室及小客廳。
Verified review

8/10 Very good

小朋友十分喜歡房間既泳池，但水池既水本來好滿，玩水好容易會弄濕房間，泳池邊又沒去水位！但整體是很滿意，員工也很貼心，下次一定會再來！
Verified review

10/10 Exceptional

房間好大, 但夜晚就睇唔到個景, 塊玻璃反哂光, 而且開唔到露台個門
Verified review

10/10 Exceptional

the hotel room is very spacious, breakfast with variety of choices. Very decent night to stay with family. If the indoor pool with water temperature adjustment will be even better.
Verified review

10/10 Exceptional

已經住過唔不止一次 依舊的好 總有不同驚喜澳門只會選悅榕莊
Verified review

8/10 Very good

夜にフロントから突然電話がかかってきて、ミニバーやデポジットなど言われましたが英語が堪能でないのもありよく分からなかったので、紙に書いてほしいと伝えましたが残念ながらそれも伝わって無かったようです。お部屋にスタッフの方が来てミニバーの飲食物を戸棚に片付け鍵をかけて行かれました。おそらく戸棚や冷蔵庫の扉を開けたことをセンサーか何かで把握したのでしょうが、チェックイン時にデポジットの説明や徴収もなかったのでホテル側の対応が理解できませんでした。チェックアウト時にも何かミニバーを利用していないか質問され、スタッフが部屋の確認をするまで待たされたので正直それさえなければ最高のサービスと設備だったと思います。値段の割りに非常にコストパフォーマンスが良いと感じました。
Verified review

10/10 Exceptional

A comfort hotel

A very good experience. The room is clean, tidy, and very comfortable. The breakfast is excellent with a varity of food.
Verified review

10/10 Exceptional

Amazing stay at Banyon tree. Could not fault this hotel. All staff so friendly & helpful. Our 1st room was near elevator & we heard a constant thump. Staff were very appologetic & we were moved to a different room the next day which was quiet. Room is huge & incredible. Bed was super comfortable & the warm pool was very relaxing. Large beautiful bathroom with great amenities replaced twice daily. Excellent double shower,smart toilet & cedar tub. Belon was excellent for breakfast & dinner. The only issue was the egg station- some days the eggs were pre-made so not very good. Indoor pool & outdoor pool for Banyan Tree guests only were both great. I highly recommend this hotel.