2/10 Malo
1 dic. 2025
These people are scammers. I showed up at 7pm to the hotel and could not get a hold of anyone and none of my paperwork for check-in was sent at all. Expect the email that morning that morning that said they tried to charge my card and it was declined and they would have to cancel my reservation if they didn’t get it. (Bank did not decline the charge and I was no where close to missing the check in window.)
I spent hours with yall trying to figure this out after calling and leaving 3-4 voicemails after they didn’t answer.
To 4 1/2 hours later they finally answered (for which I had already gotten another hotel)
It took me threatening to call the cops on them for them to be any help and they waved the deposit because of it.
Totally unacceptable and unprofessional worst hotel experience I’ve ever had
Thomas
Thomas, se hospedó 5 noches con amigos
Opinión verificada de un huésped de Hoteles.com
