Galaxy Hotel

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At Galaxy Hotel, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute walk of Rua do Cunha. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can indulge in massages. Terrazza, one of 20 restaurants, serves dinner. Other highlights at this luxurious hotel include 5 bars/lounges, a free airport shuttle, and a lazy river. Fellow travelers love the helpful staff and overall property condition. Public transportation is just a short walk: Pai Kok Station is 2 minutes and Stadium Station is 7 minutes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 20 restaurants and 5 bars/lounges
  • Outdoor pool and lazy river
  • Free water park
  • Breakfast available
  • Free children's club
  • Free airport shuttle
  • Free area shuttle
  • Free casino shuttle
  • Free shopping center shuttle
  • Free ferry terminal shuttle
  • Fitness center

For families (6)

  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels

Why we love this property

Work and play perfection
Located in shopping and entertainment districts, this hotel balances business needs with indulgence. Meeting rooms await, spa services rejuvenate.
Culinary paradise
This hotel boasts 20 restaurants, 2 cafes, and 5 bars for every taste and mood. Full breakfast awaits, completing the culinary adventure.
Watery thrills await
A free water park with a waterslide, lazy river, and swim-up bar elevates this luxury hotel. The pool area features umbrellas and loungers for comfort.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe City King

A hotel room with a large bed, a desk with a computer, a window with a view of a building, and a painting on the wall.

Deluxe City King

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe City Twin

A hotel room with two beds, a large window with a view, a desk with a chair, and a TV on the wall.

Deluxe City Twin

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Resort King

A hotel room with a large bed, a desk with a computer, a window with a view of a building, and a painting on the wall.

Deluxe Resort King

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Resort Twin

A hotel room with two beds, a large window with a view, a desk with a chair, and a TV on the wall.

Deluxe Resort Twin

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free wired internet

Double or Twin DELUXE TWO BEDS

  • Sleeps 6
  • Free wired internet

Double or Twin DELUXE KING BED

  • Sleeps 6
  • Free wired internet

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About the neighborhood

Map
Estrada da Baia de Nossa Senhora, Da Esperanca, Cotai

What's nearby

  • Rua do Cunha - 5 min walk - 0.4 km
  • Taipa Houses-Museum - 5 min walk - 0.4 km
  • Qube at the Venetian - 6 min walk - 0.6 km
  • Cotai Arena - 9 min walk - 0.8 km
  • Cotai Strip - 14 min walk - 1.2 km

Getting around

  • Macau Intl. Airport (MFM) - 5 min drive
  • Zhuhai (ZUH-Jinwan) - 46 min drive
  • Hong Kong International Airport (HKG) - 59 min drive
  • Zhuhai Station - 18 min drive
  • Pai Kok Station - 2 min walk
  • Stadium Station - 7 min walk
  • Cotai West Station - 12 min walk
  • Free airport shuttle
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free casino shuttle

Restaurants

  • ‪gaga - ‬5 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪Laurel Restaurant - ‬6 min walk
  • ‪Gosto 葡軒 - ‬1 min walk
  • ‪Jin Yue Xuan - ‬1 min walk

About this property

Galaxy Hotel

  • At Galaxy Hotel, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute walk of Rua do Cunha. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can indulge in massages. Terrazza, one of 20 restaurants, serves dinner. Other highlights at this luxurious hotel include 5 bars/lounges, a free airport shuttle, and a lazy river. Fellow travelers love the helpful staff and overall property condition. Public transportation is just a short walk: Pai Kok Station is 2 minutes and Stadium Station is 7 minutes.

At a glance

Hotel size

    • 1449 rooms
    • Arranged over 33 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free covered onsite self parking

Transfers

    • Free airport shuttle from 10:00 AM to 8:30 PM
    • Free ferry terminal shuttle

Offsite

    • Free area shuttle
    • Free shopping center shuttle
    • Free casino shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 20 restaurants
  • 5 bars/lounges
  • 2 coffee shops
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Lazy river
  • Free local shuttle
  • Playground
  • Lifeguard on site

What to do

  • Shopping
  • Free use of nearby fitness center

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Free water park
  • Art gallery on site
  • Shopping mall on site
  • Spa services
  • Lazy river
  • Waterslide
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible airport shuttle
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Terrazza - This restaurant serves dinner only. Open select days.
Cafe De Paris Monte-Carlo - This restaurant serves lunch and dinner. Open daily.
CHA BEI - Onsite restaurant. Open daily.
Pak Loh - This restaurant serves lunch and dinner. Open daily.
Bei Shan Lou - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MOP 228.8 for adults and MOP 129.8 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 17 to April 2:
  • Water park

Children & extra beds

  • Rollaway beds are available for MOP 446.2 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Galaxy Hotel
Galaxy Hotel Macau
Galaxy Macau
Macau Galaxy
Galaxy Hotel Cotai
Galaxy Cotai
Galaxy Hotel Hotel
Galaxy Hotel Cotai
Galaxy Hotel Hotel Cotai

Frequently asked questions

Does Galaxy Hotel offer free cancellation for a full refund?

Yes, Galaxy Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Galaxy Hotel?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Galaxy Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Galaxy Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Galaxy Hotel?

Yes, a free airport shuttle is available from 10:00 AM to 8:30 PM at scheduled times.

What are the check-in and check-out times at Galaxy Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Galaxy Hotel?

No, this hotel doesn't have a casino, but Galaxy Macau Casino (4-min walk) and Venetian Macao Casino (18-min walk) are both nearby.

What is there to do at Galaxy Hotel and nearby?

Galaxy Hotel has 5 bars, a lazy river, and a fitness center, as well as spa services and a garden.

Are there restaurants at or near Galaxy Hotel?

Yes, there are 20 onsite restaurants.

What's the area around Galaxy Hotel like?

Galaxy Hotel is in Taipa Village, a short 5-minute drive from Macau Intl. Airport (MFM) and 14 minutes' walk from Cotai Strip.

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Reviews

Galaxy Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel offers a variety of delicious food options and excellent dining experiences. (8 reviews)
  • The pool facilities were lovely, fun, and great for both adults and kids. (7 reviews)
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Popular mentions

Room
Service staff
Cleanliness
Family friendly
Amenities
Restaurant

Reviews

Verified review

10/10 Exceptional

Perfect family hotel with spacious rooms, kid-friendly amenities, great pool, and helpful staff. Will definitely return!
Verified review

10/10 Exceptional

Service is excellent and the room is big, clean and luxury. Would love to stay here again.
Verified review

10/10 Exceptional

Fantastic hotel with great facilities. Would definitely recommend.
Verified review

10/10 Exceptional

best of best to family

I think this hotel is best of best. beautiful views ,convenient dining and good resort environment.
Verified review

8/10 Very good

Is clean & beautifully decorated. There’s shopping and eateries at this hotel👍
Verified review

10/10 Exceptional

There were many facilities and dining options available.
Verified review

10/10 Exceptional

Rooms are big and comfortable
Verified review

10/10 Exceptional

Friendly staff
Verified review

10/10 Exceptional

The property is beautiful. The staff helped Everytime they could. They offered several options for meals and entertainment. The room was wonderful with amenities. My son didn’t want to leave the room. We did not hear any noise from other rooms.
Verified review

10/10 Exceptional

Favorite hotel

Amazing experience! The people working there are so friendly and helpful<3 I definitely will come back here again.
Verified review

10/10 Exceptional

Superb

Much better than i expected. Great place for family with kids
Verified review

10/10 Exceptional

Outstanding property, with so many luxurious touches. We stayed here for our honeymoon and they went the extra mile to make it a special time for us. I will definitely be back as being winter we missed out on the amazing pool facilities
Verified review

10/10 Exceptional

Only one regret from our stay

From start to finish a wonderful stay. The amenities are top notch, the pool deck is incredible and all staff are extremely helpful and kind. Only regret is not staying longer.
Verified review

10/10 Exceptional

Service was fantastic. Rooms were clean and spacious and swimming pool and hot tubs were great. Very close to Taipa area and good restaurant. Only thing that was sad was dimsum restaurant at Broadway food street was closed :( Please bring back dimsum restaurant!
Verified review

10/10 Exceptional

Galaxy’s facilities and amenities exceeded expectations. The room and common areas were kept clean and well maintained. The pools were especially lovely and fun for both adults and kids. The staff were thoughtful and thorough for my family, especially as we traveled with young kids. Impressed with the stay and will highly recommend to family and friends.
Verified review

10/10 Exceptional

Comfortable stay

Everything was spot on in the room, it was so attentive to see the sweets offered in the room. Staff was very welcoming and friendly, the hospitality was amazing in this hotel. However, was disappointed the swimming canal was closed in autumn time, it was actually the main reason to choose this hotel but no luck to experience it.
Verified review

10/10 Exceptional

The room is clean and tidy.
Verified review

10/10 Exceptional

Cleanliness and convenience was good for us
Verified review

10/10 Exceptional

Amazing

Amazing service. Went out and beyond our expectations.
Verified review

10/10 Exceptional

Overall very good service. Room service attended very fast, registration counter staff are friendly & check in process is smooth & fast. We requested for early check in & baby cot, hotel accommodated all our request.
Verified review

10/10 Exceptional

Room so big
Verified review

10/10 Exceptional

This is an extraordinary property with attention to every detail. The room was spacious, amenities plentiful and staff extraordinary. I can see why Macau is 6x bigger than Vegas… they haven’t forgotten the customer comes first.
Verified review

10/10 Exceptional

Good stay
Verified review

10/10 Exceptional

Best hotel in Macau!
Verified review

10/10 Exceptional

Great

Clean and nice hotel. Friendly staff and good food