Stayed here for 3 nights.
The hotel is on the 4th floor of the building (long stairs!), there is a small elevator (~2 people maximum). The receptionists were very nice and pleasant, and were usually only there for a couple of hours mid-day. Contact details were provided, both for a local Italian phone number & for a number that you can message on WhatsApp (all hours).
The rooms were very clean, modern and were well looked after. Our room (Colloseo) was reasonably sized, with a good sized ensuite. The water pressure was really good (coming from a brit), making the shower excellent.
The room had two sets of French Doors, overviewing the streets below. Very nice view from both. Although they did let a bit of noise through, which may not be ideal for light sleepers.
Hotel staff were happy to store our suitcase (free) for a couple of hours after check-out as we had a late night flight home.