Entire apartment

Austral Suites

Property class: 3.5
Apartment with outdoor pool, near Sernatur

Choose dates to view prices

Austral Suites features a rooftop terrace and puts you within a 10-minute walk of Sernatur and Vivo Panorámico. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Nice touches like premium bedding and rainfall showerheads are offered up in all apartments, along with furnished balconies and flat-screen TVs. Public transportation is just a short walk: Pedro de Valdivia Station is 4 minutes and Manuel Montt Station is 8 minutes.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry facilities
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Apartment, 1 Bedroom

Room

Apartment, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Studio

Room

Studio

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Apartment, 1 Bedroom

Living room

Superior Apartment, 1 Bedroom

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

  • City view
  • 49 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

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The price is $81
$81 total
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About the neighborhood

Map
Francisco Antonio Encina 1781, Providencia, Santiago, Region Metropolitana, 7500040

What's nearby

  • Sculpture Park - 7 min walk - 0.7 km
  • Vivo Panorámico - 8 min walk - 0.7 km
  • Clínica Indisa - 9 min walk - 0.8 km
  • Santiago Metropolitan Park - 10 min walk - 0.9 km
  • Costanera Center - 17 min walk - 1.4 km

Getting around

  • Santiago Intl. Airport (SCL) - 25 min drive
  • Santiago Central Station - 21 min drive
  • Pedro de Valdivia Station - 4 min walk
  • Manuel Montt Station - 8 min walk
  • Los Leones Station - 10 min walk

Restaurants

  • ‪Le café de la vie - ‬3 min walk
  • ‪Vito’s Chees - ‬4 min walk
  • ‪Meeting Cafe - ‬1 min walk
  • ‪Tavelli - ‬1 min walk
  • ‪Turkish Doner - ‬4 min walk

About this property

Austral Suites

  • Austral Suites features a rooftop terrace and puts you within a 10-minute walk of Sernatur and Vivo Panorámico. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Nice touches like premium bedding and rainfall showerheads are offered up in all apartments, along with furnished balconies and flat-screen TVs. Public transportation is just a short walk: Pedro de Valdivia Station is 4 minutes and Manuel Montt Station is 8 minutes.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Property size

    • 22 apartments

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email within 7 days before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets stay free
    • Service animals welcome

Internet

    • Free WiFi in rooms

Parking

    • Secured covered onsite self parking (USD 10 per night; includes in/out privileges)
    • Onsite parking limited

Other information

    • Designated smoking areas (fines apply)

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Reviews

Austral Suites Reviews

8.2

Very Good

8.2

Cleanliness

9.2

Location

7.2

Staff & service

8.2

Property conditions & facilities

Reviews

Verified review

6/10 Good

Location was good and safe. Very near metro. Unfortunately my 9th floor room faced west so I had the sun beating in almost all day... unless I shut all the drapes which was depressing. It is an unmarked building so good luck finding it. No little extras like bath soap and shampoo or a bottle of water. TV is in bedroom area not living room area. Wifi is good. No one speaks English do you better know Spanish. I paid in advance but I got a bill under my door to pay again. What a frustrating nightmare trying to explain I already paid. I think they were saying they never heard of Orbitz. It was eventually figured out--no, I didn't pay again. They don't respond to emails either. Not worth all the headaches if you are on vacation. I can deal with no bath soap but I cannot deal with terrible communication.
Verified review

4/10 Fair

Lägenheten var smutsig och saknade handdukar till alla.
Verified review

8/10 Very good

Custo x Benefício bom

Localização ótima,!!!Perto de tudo,aliás sempre que vou a Santiago fico no bairro Providencia.Atendimento na recepção bom.Nao esqueçam chekin somente após 15 hrs e isso não foi informado anteriormente.O apartamento em geral bom. Uma kitnet completa! Cozinha bem equipada e nova. A cama muito ruim,no caso de casal juntam os colchões e são colchões de péssima densidade. Não trocam as toalhas e fim de semana sem limpeza. Aliás não espere roupas de cama e toalhas muito limpas!! Mas mesmo assim indico pelo custo benefício!!
Verified review

2/10 Poor

HOTEL COBRA IVA (VAT) DE 19% DE BRASILEIROS

Foi me cobrado o IVA (VAT) de 19% sob o valor total da estadia, mesmo o contrato estar estipulando que brasileiros, mostrando o passaporte, e pagando em dólares, não incidiria em tal imposto. Estou com chamado aberto perante a Hoteis.com a fim do ressarcimento do valor que totaliza R$ 342,40 cobrados indevidamente!
Verified review

6/10 Good

Mala experiencia

La persona que administra (Sra.Pilar) tiene mal trato y se nota que no hay buena relación con Conserjeria
Verified review

6/10 Good

El estacionamiento se paga aparte y tiene un costo de US$ 15 mas IVA , a pesar de haber aceptado el valor en el momento de tratar de usarlo el conserje no accedió pues no le habían informado , el lavamanos del departamento tenía una fuga y el baño se inundaba , la manilla de la puerta de entrada se soltaba completamente, la estadía no fue de mi agrado.
Verified review

10/10 Exceptional

La vista es increible THE view is awesome El tamaño y la decoración está impecable
Verified review

10/10 Exceptional

100% recomendable

100% recomendable. Depto bien equipado. Llegada fácil, buen lugar cerca del metro, poco ruido exterior por las noches.
Verified review

8/10 Very good

Lindo hotel
Verified review

10/10 Exceptional

The location is very quiet. But just a few meters out is Providencia, a busy avenue with lots of shopping and restaurants. Subway station is close by.
Verified review

10/10 Exceptional

Leuke plek

Heerlijk appartement, leuke buurt, goede restaurantjes
Verified review

10/10 Exceptional

Recomendable

Todo impecable buena ubicación recomendable
Verified review

10/10 Exceptional

L’emplacement. Les commodités. L’absence de comptoir de réception est le seul point négatif
Verified review

8/10 Very good

Hospedagem Providencia - Santiago do Chile

Ótima localização, perto de mercadinhos, farmácia e cafés. Wi-Fi excelente. No geral é uma hospedagem modesta - limpeza e conforto estão dentro do normal . O prédio é residencial e na fachada não há informação nenhuma que identifique com o nome Austral Suítes, o que causa uma certa insegurança. No geral, cumpre o que promete, sem surpresas positivas ou negativas.
Verified review

10/10 Exceptional

Superb Location, everything we needed!

Situated in the heart of Providencia, Satiago our four day stay at the Austral Suites was a perfect way to finish our vacation. The shower was excellent with lots of hot water, and the bathroom clean, (important after a hiking holiday), the kitchen had everything we needed and the view from the 18th floor a delight. While we understood the apartment would not be serviced we were still offered clean towels each afternoon and the toilet paper was replenished. There were tea and coffee sachets to get us started on the first day. Everything we wanted was within walking distance, and the area felt safe with lots of wonderful eating choices. While we did not share a language, we found the staff, through google translator, to be extremely helpful and friendly. There are laundry facilities and a swimming pool - both of which we utilised. We are thrilled with our choice. Highly recommend.
Verified review

6/10 Good

No volveria....

El lugar y la zona buenos, esto nomes un Hotel son apartamentos, no hay ningun servicio adicional en el lugar, No hay un counter y la Sra encargada es bastante poco amable y sarcastica.... no volveria a este lugar...
Verified review

10/10 Exceptional

Local ideal em Santiago

O Austral Suites fica super bem localizado, a apenas 1 quarteirão da estação de metrô Pedro de Valdívia, em um ponto do bairro Providencia cheio de restaurantes, bares, supermercados e lojas de cambio. E a rua em que está localizado o prédio é bastante tranquila.
Verified review

8/10 Very good

Recomendo

Ótima localização, próximo ao metrô, cafés e supermercado. Quarto com cama confortável, varanda pequena mas agradável.
Verified review

10/10 Exceptional

Recomendo muito

Foi tudo muito bom! Quando cheguei já tinha uma pessoa me esperando para fazer o check in, o apartamento é limpo, confortável, bem localizado, passa uma camareira todo dia e da uma geral no quarto! A minha estadia foi sensacional!
Verified review

10/10 Exceptional

Minha casa em Santiago, maravilhoso.

Tirando o contratempo da cobrança, que foi combinado pagamento no prédio e eles cobraram no cartão gerando um constrangimento e cobrança de iof, o resto é tudo muito bom, apartamentos limpos, bem montados, com utensílios novos, a uma quadra do metro, a 1,5km do melhor e maior shopping center de Sntiago, a passos de restaurantes maravilhosos. minha casa em Santiago do Chile.
Verified review

10/10 Exceptional

Não é hotel é um quarto e sala de luxo.

Não é hotel é um quarto e sala de luxo, por isso é maravilhoso bem montado uma cozinha pequena e super bem equipada uma varandinha para curtir um frio tomando um tinto, super próximo do metrô dos restaurantes de providencia. Maravilhoso
Verified review

8/10 Very good

Clean, well equipped, quiet, with amazing views

This is a very nice apartment which compares very positevely with other apartments in the area. It is well equiped and well maintained. It is located in a very central location but at the same time in a quiet spot with amazing views from the 21st floor
Verified review

2/10 Poor

Un desastre el App. Sucio, con muy pocas cosas para poder hacer nada, siquiera servilletas había. Se rompió la heladera no enfriaba y nadie vino a verla. La television tiene prácticamente canales de aire, no hay un mínimo de abono de cable con canales. UN DESASTRE!!!
Verified review

10/10 Exceptional

Excelente

Todo perfecto, el departamento es tal cual se ve en las fotografías, la limpieza perfecta, el edificio muy bien ubicado y muy seguro.
Verified review

6/10 Good

Great location but some let-downs.

The hotel location is very convenient. 5 minute walk to metro station. Easy check in. Daily rubbish pick up. The kitchen had all the amenities. The apartment overall is comfortable and promising but I found some let-downs. The lighting was very poor in the living room, bathroom and bedroom. The curtains had holes. The towels look very old and with a funny smell, not sure whether from detergent or a cleaning product. There was also a smell in the bathroom (like sewage)