Enjoy your visit to Ghent with a stay at JAM Ghent. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Kaiju, which serves Asian cuisine and is open for lunch and dinner. Other features include a bar/lounge and a garden.
Enjoy your visit to Ghent with a stay at JAM Ghent. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Kaiju, which serves Asian cuisine and is open for lunch and dinner. Other features include a bar/lounge and a garden.
At a glance
DONE
Hotel size
108 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Check-out time is 11:00 AM
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Onsite parking available only on request
Secured covered onsite self parking (EUR 19 per night; includes in/out privileges)
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Water dispenser
What to do
Discount at nearby fitness center
Bicycle rentals nearby
Working away
Meeting room
Coworking spaces
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike storage
Facilities
Safe-deposit box at front desk
Garden
Communal living room
An outdoor pool
Bicycle parking
Banquet hall
Reception hall
Accessibility
Elevator
Elevator door width (inches): 55
Wheelchair-accessible concierge desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
Satellite TV channels
Home comfort
Heating
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Freshen up
Private bathroom
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Food and drink
Highchair
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Kaiju - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Neko - This rooftop bar is located by the pool. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 8 for children
Late check-out can be arranged for an extra charge of EUR 25 (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Covered self parking costs EUR 19 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Frequently asked questions
Is there a pool at JAM Ghent?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at JAM Ghent?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at JAM Ghent?
Yes. Self parking costs EUR 19 per night. Parking spots may be limited.
What are the check-in and check-out times at JAM Ghent?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 25 (subject to availability). Express check-in is available.
What is there to do at JAM Ghent and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near JAM Ghent?
Yes, Kaiju offers Asian cuisine, garden views, and poolside dining.
What's the area around JAM Ghent like?
JAM Ghent is a short 3-minute walk from Citadel Park and 5 minutes' walk from Grand Beguinage St Elisabeth.
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Reviews
JAM Ghent Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Amenities
9.4
Staff & service
9.6
Property conditions & facilities
Reviews
Verified
8/10 Very good
Apr 28, 2026
Evening meal was delicious and easy walk into the city centre
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
May 6, 2026
All good with secure parking, but quite a hike back to your room
Cool hotel, about 25 mins walk from Central Ghent. The pool was warm and well received and beds were comfy. Parking nearby was reasonable. Unfortunately our shower was blocked, and our room flooded, so we had to move to a slightly smaller room.
Rachel
Rachel, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Friendly staff, fun & unique property.
Cindy
Cindy, 1-night trip
Verified
10/10 Exceptional
Jan 18, 2026
Really friendly staff and clean rooms, location is very close to the city center and the train station fully recommend
Jose
Jose, 1-night trip
Verified
8/10 Very good
Jan 2, 2026
A pleasant stay.
Simon
Simon, 2-night trip
Verified
8/10 Very good
Apr 28, 2026
It reminded us of a prison cell.Everything was clean concrete walls.It felt like university accomodation.Expensive and about 20 minute walk from the centre.We liked Gent easy to walk around medieval buildings.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Mar 20, 2026
The only problem was that my stay was too short at this hotel! It was perfect
Arezu
Arezu, 1-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Unique fun property, room was very spacious and clean
Crystal
Crystal, 1-night trip
Verified
10/10 Exceptional
Oct 30, 2025
Super-cool design hotel with friendly staff, great breakfast, fabulous restaurant and a (tiny) rooftop lap pool.
Natalie
Natalie, 2-night trip
Verified
8/10 Very good
Jan 25, 2026
Really cool building, well run with good people. But noisy (old army barracks), I should have taken advantage of the free ear plugs
Christopher
Christopher, 1-night trip
Verified
6/10 Good
Mar 20, 2026
Very good hotel overall but there is a serious problem with the design of beds and their protruding legs, with sharp angles. Despite being very careful, we still ended up with a cut to the leg.
Samir
Samir, 1-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Really great value for money, big rooms and comfy beds. TV didn't work in our room but we had our iPad with us. Lovely and helpful staff - we will stay at a Jam hotel in future!
Isobel
Isobel, 1-night trip
Verified
10/10 Exceptional
Nov 1, 2025
Beautiful hotel. Parking is a slight irritant, bit of a trek with luggage.
Dave
Dave, 1-night trip
Verified
10/10 Exceptional
Dec 10, 2025
Staff and really good to get around in a wheelchair
Jordan
Jordan, 4-night trip
Verified
8/10 Very good
Dec 22, 2025
Room was very clean and the staff were very friendly and helpful. Beds were very firm and no control of the Aircon which was quite cold overnight.
Jeff
Jeff, 2-night trip
Verified
10/10 Exceptional
Oct 30, 2025
Would recommend
Verified traveler
1-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Staff, hotel and our room qere so great! What a cool, artsy building. Our favorite stay on our trip. There is no cable, or streaming despite it saying there is. And from reading other revies it seems this has always been the case. But that was so minor as we weren't really there to watch tv. HIGHLY RECOMMEND
Brandi
Brandi, 2-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Good, good
Stefano
Stefano, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Interesting, imaginative conversion and very successful space. Really friendly staff and nice rooms.
Be aware, and I didnt see it on site, that restaurant and bar does not open on Sundays or Mondays. Staff went out of their way to recommend alternatives, some in locality which were good but pretty busy.
michael
michael, 3-night trip
Verified
8/10 Very good
Dec 13, 2025
Cool, artistic and fun designed hotel. We really loved our room with a queen size bed and a bunk bed. And it’s easy and feels safe to park the car on the street outside. Sadly for us they changed the breakfast times for Saturdays without information. From 7 am to 8 am. For us this made a big difference, because we knew beforehand that we had to leave 7.30 am for the ferry to England and we missed out of the breaks booked according to the information online.
Petteri
Petteri, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
a
TAKUMI
TAKUMI, 6-night trip
Verified
4/10 Fair
Nov 1, 2025
Beautiful building and setting. Sadly the hotel is style over substance. There is no sound proofing in the rooms, so we hardly slept. All we could hear were doors slamming, toilets flushing and banging on the stairs. The staff were not interested when we complained.